Technical Quality Inspector

Michael Page; Greater London; Sur place; GBP 44 000 - 45 000; Plein temps

Résumé du poste

Michael Page is recruiting a Quality Inspector in London to inspect repairs, assess quality against standards, and monitor contractor performance across a social housing portfolio. You will conduct desktop audits, produce inspection reports, and drive service improvements to deliver value for residents.

The role requires experience inspecting repairs or maintenance, familiarity with SoRs and contractor payments, and a track record of following up issues to completion.

Qualifications

• Experience inspecting property repairs, maintenance or improvement works.
• Familiar with schedules of rates (SoRs), valuations and contractor payments.
• Experience following up quality issues and monitoring actions to completion.
• Ability to work with contractors and internal property teams on inspection outcomes.
• Practical knowledge of property-related works and site inspections.

Responsabilités

• Carry out quality inspections before, during, and after works, ensuring repairs meet standards.
• Undertake desktop audits to verify records, costs, coding, and submissions.
• Assess repairs against specifications, quality benchmarks and contractual requirements.
• Monitor contractor performance, identify trends and support value-for-money delivery.
• Produce inspection reports and ensure properties meet occupancy and maintenance standards.
• Lead compliance with Health & Safety, Data Protection and Equality requirements.

Connaissances

Inspect property repairs

Identify defects

SoRs valuations

Contractor performance monitoring

Site inspections

Formation

NVQ / City & Guilds / equivalent

CPD in housing repairs

Description du poste

This Quality Inspector role is responsible for carrying out inspections of completed repair and maintenance works, ensuring quality standards, compliance, and value for money are achieved across a residential housing portfolio. The successful candidate will monitor contractor performance, investigate repair quality issues, and help drive continuous improvement to deliver excellent outcomes for residents.

Client Details

A large London-based social housing provider undergoing significant investment in housing quality, where you'll play a key role in improving residents' homes and tackling complex property challenges.

Description

• Carry out quality inspections before, during, and after works are completed, ensuring repairs meet required standards and identifying opportunities for improvement.
• Undertake desktop audits to verify work records, costs, coding accuracy, and contractor submissions.
• Assess completed repairs against agreed specifications, quality benchmarks, and contractual requirements.
• Monitor contractor performance, identifying trends, challenging inconsistencies, and supporting value‑for‑money service delivery.
• Produce inspection reports and ensure properties meet required occupancy and maintenance standards.
• Work closely with operational teams to identify recurring issues and support continuous service improvement.
• Investigate the root causes of repair failures, defects, and performance concerns, recommending preventative solutions.
• Track and monitor follow‑up works to ensure issues are resolved effectively and customer expectations are met.
• Identify opportunities for cost recovery, warranty claims, and other value‑added actions during inspections.
• Ensure all activities comply with relevant legislation, policies, procedures, and governance requirements.
• Maintain accurate inspection records, reports, photographs, and property data.
• Stay up to date with industry best practice, promoting improvements in repair methods, materials, and service delivery.
• Lead compliance with Health & Safety, Data Protection, Safeguarding, Equality, and Diversity requirements at all times.

Profile

• Experience of inspecting property repairs, maintenance or improvement works with ability to identify defects and assess work against agreed standards.
• Familiarity with schedules of rates (SoRs), valuations, and contractor payment mechanisms.
• Experience of following up quality issues and monitoring actions to completion.
• Ability to work with contractors and internal property teams on inspection outcomes.
• Practical knowledge of property‑related works and site inspections.
• Relevant trade, technical, or construction‑related qualification (e.g., NVQ, City & Guilds, or equivalent). Evidence of continued professional development in repairs, maintenance, or housing services.

Job Offer

Permanent position. Salary of £44k to £45k, dependent on the level of experience.