Technical Project Manager

Complexio; London; Remote; GBP 60,000 - 80,000; Full time

Job summary

A pioneering joint venture in AI is seeking a Project Manager to lead customer projects and ensure successful delivery of AI solutions. You will bridge technical teams and clients, balancing project timelines and scopes. The role requires strong project management experience in AI or SaaS, with excellent stakeholder communication skills. This dynamic position offers opportunities for professional growth within a fast-paced startup environment. Remote work is allowed within 4-5 hours of CET timezone.

Benefits

Professional growth opportunities

Collaborative team environment

Continuous learning in AI

Qualifications

• Strong project management experience in AI, SaaS, or data-driven enterprise solutions.
• Expertise in managing customer-facing projects, balancing technical execution with business impact.
• Solid understanding of AI/ML concepts and enterprise software implementation.

Responsibilities

• Lead the execution of customer projects, ensuring successful delivery.
• Act as a bridge between technical teams and customers.
• Manage multiple projects simultaneously, balancing priorities.
• Oversee end-to-end project lifecycle, ensuring adherence to requirements.
• Work closely with customers to understand business challenges.
• Establish and refine project management frameworks and methodologies.

Skills

Project management experience in AI

Managing customer-facing projects

Understanding of AI/ML concepts

Communication skills

Experience with agile methodologies

Ability to thrive in a startup environment

Tools

Jira

Project management tools

Job description

Complexio's Foundational AI works to automate business activities by ingesting whole company data – both structured and unstructured – and making sense of it. Using proprietary models and algorithms Complexio forms a deep understanding of how humans are interacting and using it. Automation can then replicate and improve these actions independently.

Complexio is a joint venture between Hafnia and Símbolo, in partnership with Marfin Management, C Transport Maritime, Trans Sea Transport and BW Epic Kosan.

Responsibilities

• Lead the execution of customer projects, ensuring successful delivery of use cases within agreed timelines and scope.
• Act as the bridge between technical teams, customers, and internal stakeholders, ensuring alignment on objectives, milestones, and outcomes.
• Manage multiple projects simultaneously, balancing priorities based on business impact and customer needs.

Project Execution & Delivery

• Oversee end-to-end project lifecycle, from kickoff to completion, ensuring adherence to customer requirements and company standards.
• Define project plans, objectives, scope, deliverables, and KPIs to measure success.
• Coordinate cross-functional teams, including various pods, data scientists, engineers, and business analysts, to deliver solutions.
• Track progress, identify risks early, and implement mitigation strategies.

Customer Engagement & Use Case Implementation

• Work closely with customers to understand their business challenges and map solutions to their needs.
• Translate customer use cases into actionable project plans, ensuring technical feasibility and alignment with Complexio’s AI capabilities.
• Serve as the primary point of contact for customers, managing expectations and communication throughout the project lifecycle.
• Conduct regular check-ins, project updates, and post-implementation reviews to ensure value realization.

Stakeholder & Resource Management

• Align internal teams and external partners on project objectives, ensuring smooth collaboration.
• Coordinate with pod leads, tech managers, product, and customer success teams to remove blockers and optimize resource allocation.
• Escalate critical issues and dependencies to leadership as needed, providing data-driven recommendations.

Process & Continuous Improvement

• Establish and refine project management frameworks, methodologies, and best practices for efficient execution.
• Leverage agile methodologies where applicable, iterating on project deliverables based on feedback.
• Contribute to internal knowledge-sharing and documentation of lessons learned from past projects.

Key Skills & Experience

• Strong project management experience in AI, SaaS, or data-driven enterprise solutions.
• Expertise in managing customer-facing projects, balancing technical execution with business impact.
• Solid understanding of AI/ML concepts, data integration, and enterprise software implementation.
• Excellent communication and stakeholder management skills, with the ability to translate technical details into business value.
• Experience with agile methodologies, Jira, and project management tools.
• Ability to thrive in a fast-paced startup environment, handling multiple priorities with autonomy.

Opportunity & Team

• Join a pioneering joint venture at the intersection of AI and industry transformation.
• Work with a diverse and collaborative team of experts from various disciplines.
• Opportunity for professional growth and continuous learning in a dynamic field.
• (Remote must be within 4-5 hours of CET timezone)