Technical Project Manager

Bates Wells; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Hybrid working

Private healthcare

Green pensions

IVF support

Job summary

Bates Wells is seeking an experienced Technical Project Manager to lead IT initiatives across the firm, driving delivery of Microsoft 365, cloud services, infrastructure and digital transformation. You will collaborate with business owners, external partners and internal teams to ensure projects finish on time, within budget and to quality standards.

The role reports to the Head of IT and focuses on governance, stakeholder engagement and continuous improvement of delivery practices within a

Qualifications

• 5+ years' experience delivering IT and business change projects, with accountability for budgets, governance, risks, suppliers and stakeholder management.
• Experience delivering large-scale technology implementations, business transformation programmes and complex system change initiatives.
• Demonstrable experience delivering Microsoft 365 projects, including AI, Modern Workplace, collaboration, security, compliance and governance initiatives.
• Experience leading cross-functional project teams without direct authority, driving accountability and delivery across technical and business stakeholders.
• Experience delivering multiple concurrent technology projects, balancing competing priorities, resources, dependencies and stakeholder expectations.
• Experience managing third-party suppliers and delivery partners, including commercial oversight, performance management and issue resolution.
• Previous experience within a law firm, professional services or other regulated environment would be advantageous

Responsibilities

• Provide line management to a BA and matrix management across cross-functional teams, with responsibility for setting priorities, guiding performance and supporting delivery where direct reporting lines may not apply.
• Take ownership of assigned projects and deliverables, working hand in hand with business owners and taking accountability for scope, commercials, stakeholder engagement, risks and successful business outcomes.
• Manage project risks, issues, dependencies and change requests, ensuring appropriate mitigation and escalation where required.
• Provide clear project governance, reporting and communication to stakeholders, sponsors and leadership teams.
• Coordinate internal resources and third-party suppliers to ensure successful delivery of project objectives.
• Drive business readiness, change management and user adoption activities to support successful implementation and benefits realisation.
• Continuously improve project delivery practices, standards and governance across the IT function.
• Manage application integration and escalates issues with support partners.
• Research solutions and proposals for the delivery of new initiatives.
• Awareness of current market trends and solutions to align with business requirements.
• Working with the wider department to deliver IT continuous improvement.
• Developing project plans, goals, and budgets; identifying resources needed.
• Coordinate technical activity across internal teams and suppliers, ensuring work is completed in line with agreed project plans.
• Preparing requests for proposals and conducting all necessary meetings to facilitate selection of project services and products.
• Planning and overseeing the preparation and dissemination of project communications.
• Support supplier selection, procurement activity and commercial discussions where required.

Skills

IT project delivery

Large-scale deployments

Microsoft 365

Cross-functional leadership

Multiple concurrent projects

Third-party management

Law firm experience advantageous

PRINCE2

PMP

Agile

Scrum

ITIL

Job description

We’re looking for an experienced and driven Technical Project Manager to join our IT team and play a key role in delivering technology projects that support the firm's continued success. Reporting to the Head of IT, you will lead the planning, coordination and delivery of a wide range of technology and business change initiatives, working closely with stakeholders, technical teams and external suppliers to implement solutions that improve the way our people work.

This is an excellent opportunity for a project professional who enjoys taking ownership, driving outcomes and making a tangible impact across an organisation. You'll be involved in projects spanning areas such as Microsoft 365, cloud services, infrastructure, cybersecurity, business applications and digital transformation, ensuring projects are delivered on time, within budget and to agreed quality standards.

Department: Information Technology

Location: London

Key Responsibilities

• Provide line management to a BA and matrix management across cross-functional teams, with responsibility for setting priorities, guiding performance and supporting delivery where direct reporting lines may not apply.
• Take ownership of assigned projects and deliverables, working hand in hand with business owners and taking accountability for scope, commercials, stakeholder engagement, risks and successful business outcomes.
• Manage project risks, issues, dependencies and change requests, ensuring appropriate mitigation and escalation where required.
• Provide clear project governance, reporting and communication to stakeholders, sponsors and leadership teams.
• Coordinate internal resources and third-party suppliers to ensure successful delivery of project objectives.
• Drive business readiness, change management and user adoption activities to support successful implementation and benefits realisation.
• Continuously improve project delivery practices, standards and governance across the IT function.
• Manage application integration and escalates issues with support partners.
• Research solutions and proposals for the delivery of new initiatives.
• Awareness of current market trends and solutions to align with business requirements.
• Working with the wider department to deliver IT continuous improvement.
• Developing project plans, goals, and budgets; identifying resources needed.
• Coordinate technical activity across internal teams and suppliers, ensuring work is completed in line with agreed project plans.
• Preparing requests for proposals and conducting all necessary meetings to facilitate selection of project services and products.
• Planning and overseeing the preparation and dissemination of project communications.
• Support supplier selection, procurement activity and commercial discussions where required.

Skills, Knowledge and Expertise

Key experience

• 5+ years' experience delivering IT and business change projects, with accountability for budgets, governance, risks, suppliers and stakeholder management.
• Experience delivering large-scale technology implementations, business transformation programmes and complex system change initiatives.
• Demonstrable experience delivering Microsoft 365 projects, including AI, Modern Workplace, collaboration, security, compliance and governance initiatives.
• Experience leading cross-functional project teams without direct authority, driving accountability and delivery across technical and business stakeholders.
• Experience delivering multiple concurrent technology projects, balancing competing priorities, resources, dependencies and stakeholder expectations.
• Experience managing third-party suppliers and delivery partners, including commercial oversight, performance management and issue resolution.
• Previous experience within a law firm, professional services or other regulated environment would be advantageous

Nice to have

• PRINCE2, PMP, Agile, Scrum or ITIL.

Benefits

• Impact-Driven Purpose: We align profit with social purpose to create lasting positive impact for our people, communities, and planet.
• Committed to the Climate: Through our Climate Programme, we reduce environmental impact and drive a just transition to net zero.
• Championing Inclusion: We foster a diverse, inclusive culture where creativity and innovation thrive.
• Flexible and Hybrid Working: Our hybrid model supports balance, with part-time options and at least two office days weekly.
• Progressive Benefits: We offer green pensions, IVF support, private healthcare, and more for your well-being and growth.