Technical Project Coordinator

Celestra Ltd; Milton Keynes; On-site; GBP 22,000 - 27,000; Full time

Job summary

A leading IT services company in Milton Keynes is seeking a Technical Project Coordinator. The role involves supporting technical teams, troubleshooting issues, and managing documentation. Ideal candidates will have experience in remote desktop support and excellent organisational skills. This position offers a full-time, fixed-term contract with a salary of up to £27,000 per year, alongside various benefits including pension and modern office facilities.

Benefits

Contributory Pension

23 Days Holiday

Flu Vaccinations

Cycle to work scheme

Modern Offices with facilities

Charity Events & Team parties

Responsibilities

• Act as first line support for technical issues.
• Support the Project team with technical queries.
• Input into all technical documentation.
• Make configuration changes to databases remotely.
• Communicate with Field Engineers.

Skills

Knowledge of EPoS systems

Remote desktop support

Excellent organisation skills

Strong attention to detail

Trustworthiness

Ability to work independently

Flexibility for out of hours work

Ability to prioritise workload

Education

GCSE

Job description

Job Description:

Job information Technical Project Coordinator from the Company Celestra Ltd, this latest Technical Project Coordinator job vacancy is located in the city Milton Keynes located in the country United Kingdom . This latest job opening is open to job seekers who have the latest education / graduate GCSE . Job Vacancies in this Engineering field have been opened and published up to the specified time.

Job Responsibility:

Celestra is a successful and dynamic Company delivering IT services nationally to the best brand names in the hospitality and retail industries. We build on the essential ingredients required to build strong, long-term partnerships. We become an extension of our clients' teams as we work together to help them achieve digital visions. With teams spread across the UK, we deliver an exceptional customer experience and speed of delivery which is second to none.

Scope & Purpose

The role of the Technical Project Coordinator is to support the existing Project Coordinator & Project Manager by offering technical troubleshooting, remote configuration, and support to the Project team in and outside the office. The role will change and develop as more services are added to the account.

Primary Competencies

• Act as first line support for technical issues from Technical Services, Installation teams and Project teams.
• Support the Project team with any technical queries or problem resolution.
• Regularly update and feed into the Project team and the Project Management processes to ensure service improvement.
• Learn and understand the internal systems (CMS) to review the schedules and field activities.
• Input into all technical documentation, ranging from surveys, installation guides, cabling standards, configuration process, sign-off documents, etc.
• Provide a good insight where documentation can be developed to improve, especially where they involve on-site activities.
• Make configuration changes to a live and working database remotely and understand how the site system works in its entirety.
• Ability to communicate with and troubleshoot for Field Engineers to ensure that the systems are working correctly.
• Must be familiar with reading site drawings and updating documentation to reflect new networking and patching solutions.
• Update documentation to version control standards and ensure updates are communicated effortlessly across all internal and external teams.
• Effectively communicate with the Project teams and Field Resource on a regular basis
• Record calls taken from the engineers on site for any technical issues that have been raised and report to management on a daily/weekly basis, identifying patterns to determine any training required.

Requirements

• Knowledge of EPoS systems including Power and Data Network Infrastructures (desirable)
• Experience of remote desktop support and configuration
• Excellent organisation and communication skills
• Strong attention to details
• Trustworthy and ability to maintain confidentiality.
• Ability to work on own initiative and independently.
• Adaptive and flexible for occasional out of hours works.
• Ability to prioritise workload and work well under pressure.

What do we offer?

• Up to £27K
• Contributory Pension
• 23 Days Holiday
• Flu Vaccinations
• Benefits portal offering discounts on retail, hospitality, cinema, flights and so much more.
• Cycle to work scheme.
• Modern Offices fully equipped with Pool Table, Tennis Table, and even an on-site pub garden where we hold warmer months!
• Charity Events & Team parties
• Fresh Fruit and Breakfast everyday

Job Details

• Job Types: Full-time, Fixed term contract
• Contract length: 6 months
• Pay: Up to £27,000.00 per year

Benefits

• Canteen
• Casual dress
• Company car
• Company events
• Company pension
• Cycle to work scheme
• Discounted or free food
• Employee discount
• Free flu jabs
• Free or subsidised travel
• Free parking
• Health & wellbeing programme
• On-site parking
• Private medical insurance
• Referral programme
• Sick pay
• Work from home

Schedule

• 8 hour shift
• Monday to Friday

Work Location: In person