Technical Program Manager, Data Center Tooling & Telemetry

Google Inc.; City of Westminster; On-site; GBP 90,000 - 130,000; Full time

Job summary

Google is seeking a Technical Program Manager to lead Data Center Operations, Tooling and Telemetry initiatives in London. You will plan requirements, identify risks, manage schedules, and communicate with cross-functional partners, including executives and engineers.

You'll work with Data Center Operations to monitor equipment via BMS/EPMS/SCADA dashboards, design training, and create clear documentation while mentoring junior teammates and expanding telemetry capabilities across facilities.

Qualifications

• 5+ years of experience in program or project management leading multi-disciplinary projects.
• Experience with BMS controls and SCADA systems.
• Experience in facilities operations for data center operations, or other critical facilities (airport, hospital, defense).

Responsibilities

• Establish continuous feedback loops with the Data Center Operations team. Act as a trusted advisor, gathering feature requests and identifying operational pain points. Manage user communications and advocate for operators' needs back to engineering.
• Utilize BMS, EPMS, and SCADA dashboards to monitor equipment performance. Identify system anomalies, operational risks, or configuration gaps. Feed operational findings back to teams to kickstart their tool utilization.
• Design and deliver technical training sessions on tools and telemetry. Create clear, user-friendly documentation, quick-start guides, and communication plans. Facilitate onboarding for new operators.
• Identify and engage with new internal teams (e.g., Sustainability, Capacity Planning, etc.) to explore how they can leverage our telemetry datasets and tools. Understand their business requirements and map them to existing data streams or tooling capabilities.

Skills

Program management

Executive communication

Documentation

Troubleshooting BMS/EPMS

Education

Bachelor's degree or equivalent practical experience

Job description

Google is seeking a Technical Program Manager to lead Data Center Operations, Tooling and Telemetry initiatives in London. You will plan requirements, identify risks, manage schedules, and communicate with cross-functional partners, including executives and engineers.

You'll work with Data Center Operations to monitor equipment via BMS/EPMS/SCADA dashboards, design training, and create clear documentation while mentoring junior teammates and expanding telemetry capabilities across facilities.