Technical Product Operations, Senior Manager

Publicis Groupe; London, Newcastle-under-Lyme; Hybrid; GBP 70,000 - 100,000; Full time

Job summary

A leading global marketing and communications company is seeking a Senior Manager, Technical Product Operations to oversee the delivery of technology products. The role involves program management excellence and operational oversight, ensuring alignment with business goals while collaborating across teams to implement scalable solutions.

Qualifications

• Strong experience in product operations or agile program management.
• Proven experience managing enterprise-level Agile initiatives.
• PMP, PMI-ACP, or Scrum Master certification preferred.

Responsibilities

• Lead and manage multiple large-scale product development initiatives using Agile methodology.
• Act as Scrum Master—facilitating bi-weekly ceremonies and sprint retrospectives.
• Drive operational excellence with tools, metrics, dashboards, and success tracking.

Skills

Agile program management

Stakeholder management

Analytical mindset

Education

Bachelor's degree in Business, Computer Science, or related field

Tools

Jira

Confluence

Rally

Job description

Company Description

OVERVIEWPublicis Groupe is one of the world’s largest communications holding companies, present in over 110 countries and employing about 100,000 professionals.. The Groupe is positioned at every step of the value chain, from consulting to execution, combining marketing transformation and digital business transformation.HELPING OUR CLIENTS UNLOCK GROWTH IN THE PLATFORM WORLDOur clients compete in the platform world, a horizontal marketplace between creators and consumers, between speakers and listeners, between buyers and sellers. To thrive in the platform world, companies must continue to innovate their products and business models. Four imperatives (1. Real Identity, 2. Dynamic, Diverse and Disruptive Creativity 3., Smart Media and 4. Direct Relationships) via our suite of world-class agencies, are necessary for modern brands to win in the platform world. At Publicis Groupe, we’ve invested in capabilities across these four imperatives our clients need to unlock growth. As the only one who can architect, build and orchestrate end to end solutions, not only do we have a proven record of building bespoke models for clients and leading expertise across all major industry categories, we are able to offer our talents more opportunities to grow and benefit from a richer learning experience. We call this Power of One. Powered by a 100,000-strong network via Marcel, our AI-based platform, we are also able to provide our clients and talents instant access to resource, knowledge for any need, any time, in any market.THE SPIRIT OF VIVA LA DIFFERENCEViva La Difference is deeply rooted in everything we do. It has always been in our DNA. From the birth of Publicis, 94 years ago, when Marcel Bleustein-Blanchet, our founder, invented French advertising. Viva La Difference expresses how we value and respect each individual and recognize what makes us distinctive. This is the charge that inspires our teams to celebrate the differences in identity, background, culture, and experience of all of us. It is how we behave with each other and our clients, and it is deeply rooted throughout our work, to elevate and bring to life our differences throughout the platform world.

Job Description

About UsPublicis Media is part of Publicis Groupe, a global leader in marketing, communication, and digital transformation. Within our Product Management Technology team, we’re building the future of media through innovative, scalable, and data-driven tech solutions. With a global team of 100+ engineers, data architects, consultants, and product managers, we’re driving transformation across agency brands with cutting-edge tools, platforms, and practices.

Responsibilities

We’re looking for a Senior Manager, Technical Product Operations to join our fast-growing Product team. This is a key role responsible for ensuring the smooth and successful delivery of technology products through program management excellence, agile methodology, and strong operational oversight.

As a Senior Manager, you’ll act as Scrum Master and operational lead for large-scale projects, ensuring timelines, quality, and outcomes are aligned to business goals. You’ll collaborate across cross-functional teams and senior stakeholders to turn vision into scalable solutions.

• Lead and manage multiple large-scale product development initiatives using Agile methodology
• Act as Scrum Master—facilitating bi-weekly ceremonies, grooming sessions, and sprint retrospectives
• Drive operational excellence with tools, metrics, dashboards, and success tracking
• Partner with Product Owners and stakeholders to manage priorities, risks, and team commitments
• Translate business needs into clear, actionable tickets and user stories
• Analyze sprint performance and product data to inform roadmap and backlog prioritization
• Collaborate across engineering, product, and analytics teams to ensure smooth execution
• Champion Agile best practices and continuously improve delivery processes

Qualifications

• Strong experience in product operations or agile program management
• Strong technical understanding of product development lifecycle and project management
• Proven experience managing enterprise-level Agile initiatives (Scrum, SAFe, Kanban, etc.)
• Hands-on experience with tools like Jira, Confluence, Rally
• Exceptional stakeholder management and cross-functional leadership skills
• Strong business acumen and analytical mindset
• PMP, PMI-ACP, or Scrum Master certification preferred
• Bachelor's degree in Business, Computer Science, or related field

Bonus Points For:

• Experience in media, advertising, or ad tech environments
• Agile coaching background
• Exposure to data and reporting products

Additional Information

Publicis Groupe operates a hybrid working pattern with full time employees being office-based three days during the working week.We are supportive of all candidates and are committed to providing a fair assessment process. If you have any circumstances (such as neurodiversity, physical or mental impairments or a medical condition) that may affect your assessment, please inform your Talent Acquisition Partner. We will discuss possible adjustments to ensure fairness. Rest assured, disclosing this information will not impact your treatment in our process.

Please make sure you check out the Publicis Career Pagewhich showcases our Inclusive Benefits and our EAG’s (Employee Action Groups).

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