Technical Presales Specialist

TD SYNNEX UK&I; Bracknell; Hybrid; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Hybrid working

Private healthcare

Matched pension

Enhanced parental & family leave

Wellbeing & inclusion programs

Job summary

TD SYNNEX UK&I is seeking a Technical Presales Specialist to join the HPE technical team, including Aruba and Juniper, and support design, configuration, and solution recommendations for customers across the UK&I.

You’ll collaborate with sales teams, partners and vendor teams to build compelling technical solutions, maintain vendor accreditations, and help drive adoption of the HPE Datacentre, networking and security portfolios.

Qualifications

• Hands-on experience designing and configuring technology solutions.
• Experience creating bills of materials and recommending solutions.
• Knowledge of HPE Datacentre, networking and security portfolios.
• Maintain vendor accreditations and certifications.
• Collaborate with sales teams, partners and vendors.

Responsibilities

• Design and configure technology solutions meeting customer requirements.
• Support sales by creating bills of materials and solution recommendations.
• Demonstrate expertise around the HPE Datacentre, networking and security portfolio.
• Respond to technical enquiries from colleagues, partners and customers.
• Build knowledge of vendor products, technologies, and promotions.
• Maintain technical documentation and resolver group ownership activities.

Skills

Solution design

BOM creation

Vendor relations

Networking & security knowledge

Accreditations & certifications

Tools

Vendor portals

BOM tools

Job description

Enhance your technical career. Learn from experts. Build solutions that make an impact.

At TD SYNNEX, we're looking for a Technical Presales Specialist to join our HPE technical team, including Aruba and Juniper and continue their journey around the world of technology solutions.

This is an opportunity for someone who is passionate about technology and eager to expand their technical expertise. You'll work alongside experienced specialists, sales teams, partners, and leading technology vendors, demonstrating hands‑on experience in solution design, product knowledge, and customer support whilst maintaining industry‑recognised vendor accreditations.

We’re not here to sell you a job. We’re here to invite you into a culture that values curiosity, celebrates diverse perspectives, and believes that great leadership starts with listening.

If you’re passionate about collaboration, building strong relationships, and delivering results with accountability and clear communication, this is your opportunity to make a real difference.

Why You’ll Love Working Here

• Hybrid working.
• Private healthcare, matched pension, enhanced parental & family leave.
• "Moments that matter" paid time off (yes, even for your pet's birthday).
• Four Business Resource Groups supporting inclusion and belonging.
• Clear progression paths and benchmarked salaries.
• Sustainability - we’re building a greener future. We’ve reduced energy consumption in our UK offices by 19.2% year‑on‑year - it’s not just a goal, it’s a commitment.
• A culture that values every voice and celebrates diverse perspectives.
• These values drive everything we do; they’re not just posters on the wall:
• Own it
• Grow and Win
• Dare to Go
• Do the Right Thing

We believe that when our values guide our actions, we build stronger teams, deeper relationships, and a future full of possibility.

What You’ll Be Doing

• Designing and configuring technology solutions that meet customer requirements.
• Support sales teams by creating bills of materials and solution recommendations.
• Demonstrating expertise around the HPE Datacentre, networking and security portfolio.
• Respond to technical enquiries from co‑workers, partners, and customers.
• Provide a high level of customer service while meeting agreed service standards.
• Use internal and vendor tools to create accurate technical solutions.
• Build knowledge of vendor products, technologies, and promotions.
• Support partner enablement activities and help drive solution adoption.
• Maintain technical documentation and resolver group ownership activities.
• Build relationships with vendor technical teams and industry contacts.
• Maintain /Gain HPE industry‑recognised vendor accreditations and certifications.
• Gain exposure to implementation and post‑sales technical services.

What You’ll Bring

• A genuine interest in technology and a desire to build a technical career.
• Strong communication skills and confidence working with different stakeholders.
• A willingness to learn and develop new technical skills.
• Good organisation and attention to detail.
• Ability to manage priorities and work collaboratively within a team.
• A customer‑focused mindset.
• Exposure to IT, technology, customer service, or technical studies would be beneficial but isn't essential.

Grow Your Future With Us

This role is designed to help you develop into a trusted technical specialist. If you’re curious, motivated, and excited about technology, we’ll give you the tools, training, and opportunities to build a successful career in one of the most dynamic areas of the IT industry.

What’s In It For You?

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on‑demand courses.
• Elevate Your Personal Well‑Being: Boost your financial, physical, and mental well‑being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer‑to‑peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co‑workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer‑led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

We’re proud to be a Disability Confident employer and welcome applicants from all backgrounds. If you need adjustments during the recruitment process, just ask.

At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, you may be exactly the person we’re looking for!