Technical Partnership Manager

ZipRecruiter; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A fast-paced underwriting business is seeking a bright Manager for their Delegated Authority team in London. The role involves collaborating across underwriting operations, managing external service providers, and driving quality assurance and strategic improvements globally.

Qualifications

• Experience with various forms of delegation including lineslips and binders.
• Strong grasp of Lloyd's and Company market processes.
• Proven experience managing offshore providers with SLAs/KPIs.

Responsibilities

• Oversight of third-party binder frameworks across multiple classes.
• Managing relationships with external service providers.
• Technical account management across binders and lineslips.

Skills

Communication

Problem Solving

Technical Mindset

Tools

Excel

Job description

Job Description

I’m delighted to be exclusively partnering with a high growth, fast paced underwriting business who are looking for a bright and ambitious Manager to join their Delegated Authority team. You’ll be joining a global player with an excellent reputation for underwriting innovation and operational excellence.

This is a broad, technical, and collaborative role providing oversight across underwriting operations, including binders, consortia, master policies and third-party lineslips. You’ll play a key role in the end-to-end DA lifecycle, working closely with underwriters, outsourced service providers, and stakeholders across the UK and internationally.

Key responsibilities include:

• Oversight of third-party binder frameworks across multiple specialty classes of business
• Managing relationships with external service providers and ensuring data accuracy
• Technical account management across binders, lineslips and consortia; including EPI reviews and profit commission support
• Supporting internal and external audit queries
• Driving quality assurance and continuous improvement across delegated operations
• Identifying process efficiencies and contributing to strategic global projects

What you’ll need:

• Experience and knowledge various forms of delegation; including lineslips, binders, consortia etc.
• A strong grasp of Lloyd’s and/or Company market processes and regulations around delegated business.
• Proven experience managing offshore/third party providers and ensuring delivery to agreed SLAs/KPIs
• Confident working cross-functionally and internationally, coupled with strong communication and problem-solving skills
• A technical mindset with Excel skills and a sharp eye for detail

You’ll be joining a forward-thinking organisation in growth mode, with a supportive leadership team and the opportunity to make a visible impact across global delegated operations.