Technical Operations Manager/ Project Manager

InfraView Ltd; Southampton; Hybrid; GBP 45,000 - 60,000; Full time

Job summary

A leading IT solution provider seeks a Technical Operations Manager/ Project Manager in Southampton. This role involves leading high-level projects, improving internal processes, and shaping the growth of operations towards becoming the Operations Director. Ideal for an experienced individual eager for authority and ownership.

Qualifications

• Experience in IT Operations and Project management.
• Ability to improve internal and external processes.
• Exceptional organisational skills are mandatory.

Responsibilities

• Lead and manage projects on a large scale across various key clients.
• Implement structures to improve workflows.
• Responsible for decisions around technical offerings and services.

Skills

Improving internal and external processes

Exceptional organisational skills

IT Operations and Project management experience

Improving Incident, Problem & Change management

Education

Prince 2

Job description

Technical Operations Manager/ Project Manager

Jobs Search

Type All

Job Area All

Technical Operations Manager/ Project Manager
Southampton
£45,000 - £60,000

Technical Operations Manager/ Project Manager – Southampton - £45,000 - £60,000 – Hybrid (1 day/wfh)

• Do you want to join a multi-million pound, rapidly growing IT Solution Provider and make a genuine impact on driving their change, structure and process through Operations?
• Do you want to get involved with high-level project management in which you can make a real impact?
• Do you want to make your stamp on an impressive IT Solution Provider, with a path to becoming the Operations Director?

You will be involved with both internal and external operations and will be heavily involved with the management of their high-level projects. Will be responsible for implementing new processes and structures into the team to ensure ongoing growth. This is a chance to walk in as THE change manager, making it your own and leading the way.

Experience needed:

• Improving internal and external processes and practices to ensure an exceptional support/project service is delivered
• IT Operations and Project management experience
• MSP background (not essential)
• Improving Incident, Problem & Change management across the firm
• Prince 2 (not necessary but ideal)
• Exceptional organisational skills
• Ensuring comprehensive measurement and reporting of KPIs.

Responsibilities:

• Responsibility for the decisions in and around technical offerings, services, innovation, automation and products that will most help the customer base
• Involved in leading and managing projects on a large scale across their various key clients
• Get involved with projects, strategy and vision
• Vendor Assessments - Reviewing group 3rd party partner contracts
• Providing leadership and resource alongside Director and Senior Techs
• Oversee all aspects of management process/workflows from evaluation to resolution.
• Implement structures in place.

Perfect for an experienced individual who is looking for a little more authority and ownership within an established, fast growing Solution Provider. This is a very exciting opportunity and a genuine chance to put your stamp on an excelling IT solution provider and make a change… leading to becoming Operations Director.

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