Technical Operations Manager

Quant Qualitätssicherung GmbH; United Kingdom; A distancia; GBP 60.000 - 85.000; Jornada completa

Descripción de la vacante

Southern Microbiological Services – A Tentamus Company in the UK is seeking an experienced Technical Operations Manager to lead our food and cosmetics testing laboratory. You will manage technical projects, mentor analysts and act as the primary contact for client inquiries.

You will ensure our testing methodologies and quality control align with ISO 17025 standards and safety legislation, supporting continuous improvement and KPI reporting.

Formación

• Experience in lab management or a senior technical role in the food or cosmetics industry.
• On-site leadership and people management skills.
• Strong knowledge of ISO 17025 accreditation and safety requirements.
• Experience in cosmetics testing including microbiological, chemical and physical testing.
• Excellent IT literacy.

Responsabilidades

• Oversee Laboratory Quality Management System (QMS) to ensure ISO 17025 compliance.
• Lead and mentor Technicians and Microbiologists; manage training and goals.
• Oversee microbiological food and cosmetic testing operations and ensure turnaround times.
• Lead readiness for audits and manage responses to third-party, customer and regulatory audits.
• Collaborate with Quality Team to maintain high standards and present KPI data.
• Act as technical on-site authority for testing methodologies and safety requirements.

Conocimientos

Leadership

Team Management

Quality & Compliance

Testing & Analysis

Auditing

KPI Reporting

Educación

Bachelor's degree in Food Science, Microbiology, Chemistry or related field

Descripción del empleo

Wellington / Southern Microbiological Services - A Tentamus Company

Laboratory, R&D / Job Experience, Leadership Experience

Technical Operations Manager

Southern Microbiological Services - a Tentamus Company - has been providing a comprehensive UKAS-accredited testing service for the food, drink and related industries since 1987. In 2024, we added UKAS Cosmetics and Personal Care testing service to our collection. We offer microbiological testing, tailored projects, on-site troubleshooting and training amongst other services.

A competitive salary will be offered.

The Role:

We are seeking an experienced and proactive Technical Operations Manager to help lead our food and cosmetic testing laboratory operations. You will be a technical authority on-site, ensuring our testing methodologies and quality control align with UKAS (ISO 17025) standards and safety legislation. You will help lead a dedicated team of analysts, manage technical projects and act as a primary point of contact for client enquiries.

Key Responsibilities:

• Quality and Compliance - help oversee the Laboratory Quality Management System (QMS) ensuring compliance with ISO 17025 standards.
• Team Leadership - help lead and mentor Technicians and Microbiologists ensuring ongoing training and goals are met.
• Testing and Analysis - oversee microbiological food and cosmetic testing operations, ensuring accuracy and turnaround times.
• Auditing - Lead readiness and manage responses to third-party, customer and regulatory audits.
• Quality Management - Work with the Quality Team to ensure continual high standards, producing and presenting KPI data.
• Proven track record in laboratory management or a senior technical role within the food or cosmetics industry
• Strong working knowledge of ISO 17025 accreditation and safety requirements
• Excellent leadership and team-management skills
• Bachelor's degree (or equivalent) in Food Science, Microbiology, Chemistry or a related scientific discipline
• Strong IT literacy
• Experience in cosmetics including microbiological, chemical and physical testing, with knowledge of writing CPSRs.