Technical Operations Assistant

Stagestruck Group; East Hertfordshire; On-site; GBP 25,000 - 35,000; Full time

Job description

Job Description

Team: Technical

Reporting to: Head of Technical

Hours: Full-time (37.5 hours Monday to Friday), Permanent. You are expected to be flexible with these hours to suit business needs, for example during events.

Travel Required: Travel may be required both in the UK and overseas, but this role is office based.

Why Stagestruck?

At Stagestruck, we’re a global team of audience experience experts passionate about delivering unforgettable moments that engage and inspire. With offices in the UK and Qatar, we partner with some of the world’s most prestigious brands to produce high-profile events that captivate audiences globally and bring bold ideas to life. Our talented team thrives on creativity, collaboration, and a shared commitment to excellence and we’re proud of our supportive, dynamic culture that fuels innovation, champions growth, and celebrates every success. Whether it’s delivering seamless technical solutions or managing complex event logistics, you’ll be working alongside some of the best in the business to create powerful audience experiences.

If you want to join a place where your expertise will be valued, your ideas will make an impact, and you’ll be part of exciting projects that push boundaries, read on. This might just be the job for you.

About the role

As Technical Operations Assistant, you are responsible for supporting the Technical Department by liaising with the Technical Project management team in planning, preparing, ordering, and delivering all or partial technical aspects of an event. You will be working from the project design stage, where supplier quotations are needed to get competitive costs in our project proposals. You will also help in developing technical supplier relationships across the business in line with our PQQ and assisting with purchasing sub hires. This will require close liaison with the TPM’s and Head of Technical.

Your duties will include:

1. Supporting the administration of databases, software and processes used in the day-to-day running of the department.
2. Creating/reviewing and editing equipment picking lists with the TPM to ensure that all kit requirements have been met.
3. Assisting and supporting with the preparation and return of technical equipment.
4. Loading and offloading trucks and vans as and when the need arises, having a good working knowledge of packing and securing loads.
5. Planning all deliveries and collections to and from the department, ensuring all equipment is ready to be prepared for an event.
6. Learning to create technical drawings and contribute to the Vectorworks system design and planning.

The person in this role will:

• Be a considerate and competent member of your team and the company.
• Make a contribution and enjoy the benefits that Stagestruck can give you whilst contributing to the future of the company and your colleagues.
• Be diligent and passionate, completing all tasks assigned to you with accuracy, attention to detail, enthusiasm and consideration to the brief, the client and Stagestruck.
• Embrace process and comply with our processes and systems.
• Be able to design, build, specify and prepare shows across all technical aspects from a loose brief.
• Be able to communicate the technical plans to the company and teams as required.
• Be supportive in challenging, developing and coaching apprentices, assistants and their work outputs.
• Be professional, flexible and adaptable, maintaining an excellent standard of output even under pressure situations.

Experience & Qualifications

• Experience working as a site technician within the events industry.
• Great computer skills and a working understanding of Microsoft Office 365 package.
• Experience in multiple technical disciplines and keeping up to date with legislative changes in our industry.
• Accountability for decisions made on projects you work on, ensuring they are suitably designed and supportable by the teams installing them.
• Full UK driving licence, own transport and current passport required due to the nature of our business.

We actively encourage ongoing skills development and will support with both on and offsite training courses and qualifications.

Stagestruck Behaviours

Our behaviours define us. They are not optional or aspirational; they are expected and underpin everything we do.

• Excellence… in everything we do.
• Creativity… from everybody in the company.
• Safety… comes first, for our team, our clients, our audiences and the public.
• Agility… in the way we work and react.
• Sustainability… in every way possible.
• Respect… for our colleagues, our clients and for people from all walks of life.