Technical Officer – Smart Operations Centre

SUEZ; Maidenhead; Hybrid; GBP 30,000 - 45,000; Full time

Job summary

SUEZ is looking for a technical expert to join their Smart Operations Centre in Maidenhead. In this full-time, hybrid role, you will monitor smart water networks, produce performance reports, and liaise with stakeholders. Ideal candidates will have a degree in a related field and strong problem-solving skills. Training will be provided to help you develop key skills and meet the requirements.

Qualifications

• Degree-level education in a relevant field is desired.
• Experience in data analysis and reporting is essential.
• Understanding of smart metering systems is valuable.

Responsibilities

• Monitor smart metering network assets and connectivity.
• Produce performance reports and KPI dashboards.
• Liaise with stakeholders to resolve network queries.

Skills

Data analysis

Communication

Problem-solving

Technical insights

Education

Degree-level education in radio engineering, programming, software development, or equivalent

Job description

What will I be doing?
You'll be at the heart of our Smart Operations Centre, monitoring the performance of smart water networks, resolving issues, and providing technical insights to internal teams and external clients.

Your main responsibilities will include:

• Monitoring smart metering network assets and connectivity using internal software tools.
• Reviewing performance data and managing support and maintenance requests.
• Liaising with stakeholders to resolve technical network queries.
• Supporting network design, build, and site acquisition projects.
• Producing performance reports and KPI dashboards.
• Ensuring compliance with Health & Safety standards.

This is a full-time, hybrid working role with 3 days per week working from our Maidenhead office and up to 2 days per week working from home.

What are the requirements?
Essential qualifications and skills include:

• Degree-level education in radio engineering, programming, software development, or equivalent is desired.
• Understanding of radio network functionality and smart metering systems.
• Experience in data analysis, reporting, and data visualisation.
• Excellent communication skills to simplify complex technical information.
• Confident, proactive, and solutions-focused with strong problem-solving skills.
• Flexible, adaptable, and eager to learn in a fast-paced environment.
• Experience with firmware or software related to sensors and monitoring systems is a strong advantage.

We will provide training to help you develop key skills and meet some of these requirements.

Who we are

SUEZ is a major player in environmental services. For almost 160 years, SUEZ has supported local communities and industrial companies in the management of essential services such as water, waste, and air quality. As such, SUEZ produces drinking water for 66 million people worldwide, recovers 2 million tons of secondary raw materials per year, and generates 3.1 TWh of renewable energy from waste.

SUEZ Digital Solutions, a SUEZ subsidiary, is committed to improve the environmental and economic performance of water & waste industries by leveraging the expertise of SUEZ Group through data analytics and AI. The 700+ experts of SUEZ Digital Solutions design, develop, deploy smart water, and smart waste solutions worldwide.