Technical Officer - Residential

Grupo Digital Mexicano, SA de CV; Hertford Heath; On-site; GBP 38,000 - 42,000; Full time

Job summary

A local government council is seeking a technically knowledgeable individual to manage housing cases, including disrepair and illegal eviction. The ideal candidate will have a relevant property qualification and strong communication skills to effectively interact with tenants and landlords. This role features flexible working arrangements and annual leave of up to 34 days.

Benefits

Flexible working arrangements

26-29 days' annual leave

Employee well-being programme

Qualifications

• Proficient in housing standards legislation and regulations.
• Ability to manage challenging situations with tact.
• Skilled in writing detailed and accurate reports.

Responsibilities

• Respond to service requests and provide advice.
• Conduct inspections and investigations.
• Take enforcement actions as necessary.
• Ensure HMOs meet regulatory standards.

Skills

Customer focus

Technical knowledge

Communication skills

Organisational skills

Education

Relevant qualification or experience with property

Job description

Job Introduction

Are you enthusiastic, customer-focused, and technically knowledgeable, with good communication skills? Could you deliver high-quality services to improve the condition of housing for our residents?

If so, we are looking for someone like you to join our team!

If we are a good fit for you, you will have the opportunity to work within a supportive team on a wide range of housing cases, from disrepair and HMO licensing to harassment and illegal eviction.

What will you be doing?

• Responding to service requests and giving appropriate advice.
• Carrying out a range of inspections and investigations and encouraging landlords to remedy defects.
• Taking appropriate enforcement action where necessary.
• Bringing HMOs up to standard and actively seeking out unlicensed HMOs.

About You

As an ideal candidate, you will have:

• A relevant qualification or experience with property and a working knowledge of the legislation and regulations relating to housing standards.
• The ability to deal with challenging situations using tact and discretion.
• Excellent organisational skills, with the ability to work without supervision, prioritise work to meet deadlines.
• Excellent written skills, with the ability to write schedules of work, summarise accurately and convey complex information.

What can we offer you?

• A stimulating and supportive work environment
• Flexible working arrangements, including flexi-time
• 26-29 days' annual leave rising to 34 days with 5 years' local government service
• Employee well-being programme

Details

Location: Wallfields, Pegs Lane, Hertford, SG13 8EQ

Contract Type: Permanent

Salary: £38,009 - £41,506 inclusive of local weighting

Working Hours: 37

Job Category: Housing and Health

Closing date: Monday 13 October at 9am

Interviews: Week commencing 20 October

How To Apply

For an informal discussion about the role and to find out more about East Herts Council's ambition, please contact Jane O'Brien, Residential Team Manager - Environmental Health. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

We are proud to be an equal opportunities employer, valuing diversity and maintaining a firm commitment to providing equal employment opportunities for all employees and applicants. We believe that creating inclusive environments leads to stronger collaboration and better outcomes in our work.