Technical O&M Support Engineer - Solar

Astute People; Birmingham; On-site; GBP 55,000; Full time

Job summary

Astute People is looking for a Technical O&M Support Engineer to join their Renewables team, providing remote support for solar energy projects. The role involves diagnosing complex faults, improving system performance, and working closely with engineering teams. Ideal candidates will have extensive experience in solar O&M, strong communication skills, and a proactive approach to problem-solving.

Benefits

Company vehicle for site visits

25 days annual leave + bank holidays

Pension scheme & company sick pay

Company mobile phone & laptop provided

"Wellness Wednesday" mindfulness time weekly

Regular wellbeing check-ins & team-building days

Ongoing training and development opportunities

Qualifications

• Around 5 years' experience in electrical installation or maintenance in the solar O&M sector.
• Strong knowledge of inverters and communication protocols.
• Experience with SCADA platforms and interpreting electrical schematics.

Responsibilities

• Provide advanced remote support for field engineers, diagnosing and resolving complex faults.
• Analyse system data (SCADA, inverter portals) to spot issues and improve performance.
• Collaborate with on-site teams to identify systemic issues.

Skills

Troubleshooting

Analytical Skills

Communication

Education

NVQ Level 3 in Electrical Installation

Job description

Astute's Renewables team is proud to be partnering with an established and growing operations and maintenance provider focused on large-scale solar energy projects across the UK and internationally.

We're looking for a Technical O&M Support Engineer who blends hands-on electrical knowledge with analytical skills and a problem-solving mindset. In this role, you'll be providing advanced remote support to field teams, analysing system performance, and supporting the technical resolution of complex issues across a broad solar portfolio.

If you're currently providing remote or second-line support in the solar or electrical O&M space and you're ready to step into a more autonomous, international-facing role - we'd love to hear from you.

Responsibilities and duties

Reporting to the O&M Team Leader, you will:

• Provide advanced remote support for field engineers, diagnosing and resolving complex faults
• Analyse system data (SCADA, inverter portals) to spot issues and improve performance
• Collaborate with on-site teams to identify and address systemic issues, helping reduce downtime and optimise asset performance
• Lead or support RCA investigations and escalate to manufacturers when needed
• Create and maintain technical documentation and repair guides
• Support commissioning, retrofit works, and attend site when remote solutions aren't viable
• Collaborate with internal teams and international subsidiaries on recurring issues and best practice
• Contribute to knowledge sharing, KPI tracking, and the onboarding of junior engineers
• Act as a technical liaison across your team and management, contributing to work order planning and weekly operational meetings

Professional qualifications

We are looking for someone with the following:

• Around 5 years' experience in electrical installation or maintenance in the solar O&M sector
• Strong knowledge of inverters, communication protocols, and remote monitoring systems
• Experience with SCADA platforms and confident interpreting electrical schematics and SLDs
• Familiarity with root cause analysis techniques and hands-on troubleshooting
• NVQ Level 3 (or equivalent) in electrical installation or similar qualification
• Proven track record of working closely with OEMs and field teams to resolve technical faults

Personal skills

We are looking for someone with the following:

• Demonstrate a methodical and analytical approach to technical problem-solving
• Communicate clearly and confidently across technical and non-technical teams
• Take initiative in developing documentation and improving internal processes
• Remain calm and solutions-focused when addressing complex or high-pressure issues
• Be self-motivated, organised, and able to manage multiple tasks simultaneously
• Show a collaborative mindset, with a willingness to support and mentor colleagues

Salary and benefits of the Technical O&M Support Engineer role

• Salary 55,000 depending on experience
• Company vehicle for site visits
• 25 days annual leave + bank holidays
• Pension scheme & company sick pay
• Company mobile phone & laptop provided
• "Wellness Wednesday" mindfulness time weekly
• Regular wellbeing check-ins & team-building days
• Supportive culture with social events
• Ongoing training and development opportunities

INDREN

Astute People are acting as an employment agency in relation to this vacancy. We do not discriminate on the grounds of age, race, gender, disability, creed or sexual orientation and comply with all relevant UK legislation. We encourage applications from individuals from all backgrounds but candidates must be able to demonstrate their ability to work in the UK. Astute is also committed to the government's Disability Confident Employer initiative. We endeavour to get back to everyone, however, if you have not heard anything after 7 days, please consider your application unsuccessful.