Technical Migration Delivery Sr Lead - Tableau Cloud

Salesforce.com, inc.; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Salesforce.com, inc. is seeking an Migration Delivery Lead to guide complex customer migrations from kickoff through go-live.

You’ll be the primary technical and strategic contact for your migration pod, coordinating with GDC engineers and ensuring value delivery as customers move to modern cloud architectures. You’ll bridge legacy environments with future-state platforms, accelerating timelines through automation playbooks and AI-assisted tooling while feeding field insights back to Product and

Qualifications

• 8+ years in Professional Services, Customer Success, or Technical Consulting with large-scale migrations.
• Hands-on domain expertise in Marketing Cloud, Data 360, Revenue Cloud or Tableau.
• Experience driving business value and leading architectural discussions.
• Proven ability to work with global/offshore delivery models (GDC).
• Strong knowledge of Salesforce core or related clouds and data integration.

Responsibilities

• Lead end-to-end customer migration engagements from kickoff to go-live.
• Own technical delivery, project health, and go-live outcomes.
• Align migration goals with customers' broader business strategy and renewal plans.
• Build relationships with business and technical stakeholders and translate challenges into actions.
• Develop focused delivery plans with high-impact milestones and pod-level timelines.
• Facilitate enablement sessions to ready customer teams for platform transitions.

Skills

Migration leadership

Stakeholder management

Technical delivery

AI/automation familiarity

Global delivery model

Cloud migration

Salesforce ecosystem

Education

Degree or equivalent

Job description

Note: By applying to this Migration Delivery Lead, your resume will be reviewed by recruiters and hiring managers across the organization. Multiple roles are available supporting various product areas, including Data360, Revenue Cloud, Tableau, and Marketing Cloud. Our goal is for you to apply once and be considered for the opportunity that best aligns with your background.

About the Role

The Migration Delivery Lead is an individual contributor who leads complex customer migration engagements from kickoff through successful go‑live. You serve as the primary technical and strategic point of contact for your migration pod — building trust with customers, coordinating with our Global Delivery Center (GDC) engineering partners, and ensuring every engagement drives real, measurable value as customers move to modern cloud architectures.

This role sits at the intersection of customer relationship management and hands‑on technical execution. You'll act as a trusted advisor who bridges a customer's legacy environment with their future‑state platform — accelerating timelines through automated playbooks and AI‑assisted tooling, while serving as a direct feedback channel to Product and Engineering on what's working (and what isn't) in the field.

What You'll Be Doing

Lead end‑to‑end customer migration engagements — owning technical delivery, project health, and successful go‑live outcomes.

Partner with Account Teams and Sales leadership to align migration goals with customers' broader business strategy, renewal, and expansion objectives.

Build strong relationships with both business and technical stakeholders, translating complex migration challenges into clear, actionable decisions.

Develop and execute focused delivery plans that prioritize high‑impact milestones and hold pod‑level timelines to account.

Facilitate enablement and alignment sessions to ensure customer teams are prepared and confident for platform transitions.

Strategic Partnerships & Tooling

Drive adoption of AI agents and automation toolkits to accelerate discovery, data mapping, and code conversion — reducing manual effort and compressing delivery timelines.

Collaborate closely with GDC partners, delegating repeatable technical tasks while maintaining full accountability for output quality.

Work in close alignment with Outbound Product Managers to stay current on product roadmaps and translate field insights into product improvements.

Identify underutilized platform capabilities and incorporate them into migration roadmaps to increase customer throughput and adoption.

Technical Expertise & Incident Response

Serve as a subject matter expert in at least one key domain:Marketing Cloud (Engagement/Intelligence) ,Data 360 (Data Cloud),Revenue Cloud (CPQ/Billing), orTableau.

Apply AI literacy and prompt engineering skills to guide AI agents in data retrieval, migration health reporting, and task automation.

Act as the technical point of contact during major migration incidents — coordinating with Engineering and Product to protect the customer's operations during cutover phases.

Monitor technical trends proactively and provide tailored release recommendations to optimize migrated environments for performance and stability.

What We’re Looking For

Required Qualifications

8+ years of experience in Professional Services, Customer Success, or Technical Consulting, with a strong focus on large‑scale platform migrations.

Deep, hands‑on domain expertise in one or more of the following: Marketing Cloud (Engagement/Intelligence), Data 360 (Data Cloud), Revenue Cloud (CPQ/Billing), or Tableau.

Demonstrated ability to drive business value, facilitate technical discussions, and navigate complex stakeholder conversations.

Ability to translate complex technical architectures into business‑friendly language and guide customers through data transformations.

Proven experience working with global or offshore delivery models (such as GDC) to accelerate project delivery.

Advanced knowledge of Salesforce core (Sales/Service Cloud) or specialized clouds (Marketing, Data, Revenue, or Tableau).

Familiarity with AI agents or automation tools applied to data mapping, sentiment analysis, or task automation.

Understanding of how target cloud platforms integrate with telephony systems, third‑party data sources, and self‑service portals.

Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)

Preferred Qualifications

Prior experience as an individual contributor leading multi‑million dollar transformation engagements.

Salesforce AI Associate or Agentblazer certifications.

What's in It for You

You'll join a team that is shaping how Salesforce customers adopt the next generation of cloud technology — with access to cutting‑edge AI tools, a collaborative global delivery model, and a direct line to the Product teams building the platforms you work with. This role offers real influence: your field experience will directly inform how migration tooling evolves, and your work will be visible across the business.

At Salesforce, we strive to create an accessible and inclusive experience for all candidates.

We are a recognised Disability Confident member under the UK Government Disability Confident employer scheme. We are committed to providing an inclusive recruitment process and will offer an interview to disabled applicants who meet the essential criteria for the role. Applicants are welcome to opt‑in to the interview scheme as part of the application process. If you would like to apply under the scheme, please click the link to the Accommodations Request Form above and scroll to the UK Disability Confident Scheme section within the form.

Equal Opportunity Statement.

Salesforce is an equal opportunity employer and maintains a policy of non‑discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal . Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.