Technical Manager (West)

Ajax; West of England; On-site; GBP 60,000 - 85,000; Full time

Benefits offered by this job

Base salary and performance-related/BO

Car allowance

All business expenses covered

Work tools covered

Job summary

Ajax Systems is a leading European security manufacturer delivering end-to-end security and automation solutions for homes and businesses. The company values resilience, innovation, and global collaboration through its Global Business Development team.

The role focuses on pre-sales engineering, technical account management, and customer education, with regular opportunities for training delivery and product roadmap discussions with key clients.

Qualifications

• 5+ years of professional experience in Pre-Sales, Technical Management, or Technical Account Management.
• Strong knowledge of Physical Security systems (CCTV, IP surveillance, intrusion).
• Excellent verbal and written communication skills.
• Available for regular business trips and customer visits in the area.
• Experience delivering technical trainings, seminars, presentations, and webinars for customers.
• Ability to introduce product roadmaps and new features to Ajax Systems customers.
• Proven ability to develop long-term relationships with key partners.

Responsibilities

• Deliver technical trainings, seminars, presentations, and webinars for customers to increase knowledge of products.
• Introduce product roadmaps and new features to Ajax Systems customers.
• Promote and introduce product solutions based on customer requirements and technical consultations.
• Market research and comparative characteristics of competitors.
• Develop long-term relationships with key partners of the company.
• Test product features and write technical documentation for new products or solutions.

Skills

Pre-Sales Engineer

Technical Management

Technical Account Management

Physical Security knowledge

Customer-focused approach

Verbal and written communication

Business analysis

Willingness to travel

Training & presentation delivery

Product roadmaps & features

Partner relations

Job description

Ajax Systems is an international tech company and the largest manufacturer of security systems in Europe, with over 4.5 million end users and 330K PRO users in more than 180 countries worldwide. The company offers end-to-end solutions for protecting homes and businesses оf any scale. To date, Ajax product portfolio includes 280 devices for intrusion protection, video surveillance, fire and life safety, and comfort and automation. The company employs 5,000 specialists.

We develop local teams because we understand local experts best comprehend market specifics. The company has sales representatives worldwide, including Italy, Spain, Germany, France, the United Kingdom, the USA, Australia, South Africa and other regions. The Global Business Development team is like-minded people who share the ambitious goals of Ajax Systems.

The best software combined with powerful hardware has forever changed the perception of security systems for users and industry professionals. Being recognized at the biggest specialized exhibitions such as IFSEC, Expoprotection and Intersec, as well as winning prestigious awards from industry-leading media like PSI magazine and GIT SECURITY, today Ajax is one of the most awarded security systems in Europe.

Ajax Systems production includes four factories, two of which are located in Ukraine, one in Turkey and one in Vietnam. At the same time, the company's certification according to the ISO 14001 standard ensures a minimal impact of production on the environment. The selection of components for Ajax device manufacturing is determined by the presence of manufacturer declarations confirming compliance with RoHS requirements.

The company emerged against the backdrop of revolution and war. That's why resilience is the cornerstone of the brand's DNA, and the fight against evil by creating the best security and automation devices is Ajax unwavering mission.

• 5+ years of professional experience working as a Pre-Sales Engineer, Technical Manager, Technical Account Manager
• Strong knowledge of Physical Security systems (CCTV, IP surveillance, intrusion)
• Result-oriented, outgoing, tenacious, self-motivated, a customer-focused approach
• Excellent verbal and written communication skills
• Proficient in business analysis
• Available for regular business trips and customer visits in the area
• Deliver technical trainings, seminars, presentations, and webinars for customers to increase their knowledge of products.
• Introduce product roadmaps and new features to Ajax Systems customers.
• Promote and introduce product solutions according to customer thesis, technical consultation, and support of key clients.
• Market research and comparative characteristics of products of the competitors.
• Develop long-term relationships with key partners of the company.
• Test product features and write technical documentation for new products or solutions, and collaborate with the rest of the team.
• Opportunity to work in one of the most recognized and innovative security manufacturers.
• Opportunity to take on new challenges, advance your career, and make a meaningful impact.
• Opportunity to be part of a fast-paced and dynamic environment that encourages creativity, critical thinking, and the exploration of new ideas.
• Competitive compensation that includes a base salary and performance-related bonuses.
• Car allowance, all business expenses and work tools are covered by the company.