Technical Manager: Kidswear & Homeware Quality

Matalan; Liverpool City Region; Vor Ort; GBP 70.000 - 90.000; Vollzeit

Zusammenfassung

Matalan is seeking a Technical Manager to provide strategic leadership for the quality team, ensuring an end-to-end quality process across the product lifecycle. You will drive global quality, compliance, and fit strategies in collaboration with Buying, Design and other stakeholders.

The role focuses on embedding a right-first-time culture, managing fit accuracy, and leading development of technical files, testing standards, and supplier engagement. International travel is expected as needed.

Aufgaben

• Own and deliver the Matalan quality strategy for the relevant category or area, ensuring the team has the right capability, experience, and behaviours to drive performance.
• Lead critical path management within the quality team, ensuring all deadlines and SLAs are consistently met.
• Build and lead strong, collaborative partnerships with Buying, Design, and key stakeholders to embed quality and compliance at the centre of all decision-making.
• Establish and lead regular, structured engagement with the supply base to ensure a clear, consistent and well-understood Matalan quality message.
• Champion a “right first time” culture across the quality function, driving accountability and continuous improvement.
• Take accountability for fit accuracy and efficiency across all products, improving sampling hit rates within the team and personally leading fit/seal decisions where required.
• Oversee the development and completion of high-quality technical files to support product development and sealing.
• Lead the creation and continuous improvement of testing standards, manuals and training materials in alignment with wider technical leadership.
• Ensure returns and inspection data are actively monitored and leveraged by the team to identify risks and drive product improvements.
• Provide clear, timely and actionable communication and reporting to stakeholders to support informed decision-making and continuous improvement.
• Identify, trial and embed new technologies (e.g. PLM, 3D and other emerging tools) to enhance efficiency and effectiveness within the quality function.
• Manage and maintain block or fabric libraries within the area of responsibility, ensuring accuracy and consistency.
• Conduct regular store visits to evaluate the quality of sealed production and ensure alignment with expectations.
• Undertake international travel to engage with the supply base as required by the business.
• Lead the development and implementation of product engineering and sustainability design principles in collaboration with other Technical Managers.
• Maintain up-to-date knowledge of relevant legislation and regulatory requirements, ensuring compliance across all products.
• Oversee the creation and maintenance of best practice guidelines and minimum make manuals, ensuring consistent application across the business.

Jobbeschreibung

Matalan is seeking a Technical Manager to provide strategic leadership for the quality team, ensuring an end-to-end quality process across the product lifecycle. You will drive global quality, compliance, and fit strategies in collaboration with Buying, Design and other stakeholders.

The role focuses on embedding a right-first-time culture, managing fit accuracy, and leading development of technical files, testing standards, and supplier engagement. International travel is expected as needed.