Technical Manager. Job in London Education & Training Jobs

Dalkia UK; London; On-site; GBP 125,000 - 150,000; Full time

Job summary

Join a leading facilities management team as a Technical Operations Manager, overseeing operations in a multi-site environment at Imperial College London. You will ensure high standards of technical excellence and stakeholder engagement while driving safety and continuous improvement across critical sites. The role offers competitive pay and opportunities for career development.

Benefits

25 days annual leave + bank holidays

Matched pension (6-8%)

Life Assurance & Private Medical Insurance

Flexible benefits and retail discounts

Recognition & referral bonus programmes

Qualifications

• Experience in multi-site technical operations.
• People management and mentoring capability.
• Understanding of engineering principles.

Responsibilities

• Lead a Multi-Site Supervisor and oversee operations.
• Manage third-party contractors and compliance checks.
• Drive safety and quality culture across all sites.

Skills

Technical Operations Management

Stakeholder Communication

H&S Compliance

Facilities Management

Education

HNC in Building Services Engineering

IOSH Managing Safely

Tools

CAFM systems

Microsoft Office

Mobile Work Platforms

Job description

ICL, Hammersmith Campus Full Time Competitive Salary

Are you a hands-on leader with a passion for technical excellence, stakeholder communication, and delivering high standards across complex environments? We re looking for an experienced Technical Operations Manager to join our Facilities team at Imperial College London (ICL), overseeing critical operations across the Hammersmith and White City Campuses, as well as remote medical sites.

This is a pivotal role within our contract management team ideal for someone who thrives in a multi-site, regulated environment and can balance engineering insight with strong operational leadership.

What You ll Be Doing

• Lead and manage a Multi-Site Supervisor, overseeing performance, absence, holidays, and staff development.
• Manage third-party contractors on-site, including permit control, RAMS review, and compliance checks.
• Be the main point of contact for technical and operational issues, ensuring transparent communication with all stakeholders.
• Drive a culture of safety and quality, with a strong focus on H&S compliance across all sites.
• Collaborate with planning and support teams to ensure proactive maintenance scheduling and smooth operational delivery.
• Escalate maintenance risks and contribute to commercial development opportunities through minor works and innovation.
• Actively contribute to peer learning and continuous improvement across the contract.

What You ll Need to Succeed

• Strong background in multi-site technical operations and facilities management.
• Proven people management experience, with the ability to mentor and lead by example.
• Confident communicator across all levels, particularly with client stakeholders.
• Solid understanding of engineering principles (mechanical, electrical, or controls).
• Experience working in regulated environments such as healthcare, laboratories, or sterile settings.
• Proficient in using CAFM systems, Microsoft Office, and mobile work platforms.

Qualifications:

• IOSH Managing Safely (essential)
• NEBOSH General Certificate (desirable)
• HNC in Building Services Engineering (required)
• Degree in a relevant engineering discipline or a recognised apprenticeship (desirable)

Why Join Us?

You ll be part of a highly professional, supportive team working within a world-class academic environment. We offer the opportunity to make a real impact in the smooth running of vital research and healthcare infrastructure. You ll also benefit from development opportunities and the satisfaction of working on sites where innovation and excellence are the norm.

We Offer

• 25 days annual leave + bank holidays (with option to buy 5 more)
• Matched pension (6 8%)
• Life Assurance & Private Medical Insurance (after 12 months)
• Flexible benefits including retail discounts, electric car scheme, wellbeing support
• Recognition & referral bonus programmes
• Volunteering day & Employee Assistance Programme

At Dalkia, we are committed to equity, diversity, and inclusion. We ensure that every applicant is treated fairly and respectfully throughout our selection process. If you require any adjustments, please inform us in confidence. Our talent acquisition team is here to assist you.

Ready to make your next move?
Apply now to join a team where your expertise and leadership will make a real difference.