Technical Manager- Hard Services

ZipRecruiter; England; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading facilities management company in Central London seeks a Hard Services Manager to ensure the effective delivery of hard FM services. The role involves managing maintenance operations, ensuring compliance with safety regulations, and leading a team of engineers and contractors. This position promises professional growth in a supportive environment focused on teamwork and sustainability.

Qualifications

• Experience in managing hard FM services in multi-site environments.
• Strong knowledge of building systems and industry standards.
• Recognised technical qualification is essential.

Responsibilities

• Oversee maintenance and operation of MEP systems.
• Manage budgets and ensure compliance with health and safety.
• Produce reports for senior management.

Skills

Leadership

Communication

Contractor Management

Building Systems Knowledge

Statutory Compliance

Education

City & Guilds or NVQ qualification

Time-served apprenticeship

Tools

CAFM systems

Microsoft Office

Job description

Job Description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment .

About The Role:

We are seeking a proactive and experienced Hard Services Manager to oversee the delivery, performance, and compliance of all hard facilities management services across our clients sites. The role is based full time, on site, in Central London.

You will be responsible for the maintenance and operation of mechanical, electrical, plumbing, and building fabric systems, ensuring a safe, efficient, and legally compliant environment for all building users.

Key Responsibilities:

• Manage planned preventative maintenance (PPM), reactive repairs, and minor works for all MEP and building fabric systems.

• Lead a team of engineers, contractors, and specialist service providers, ensuring high performance and value for money.
• Monitor statutory compliance across all hard FM services, including ensuring all documentation and certifications are up to date.
• Manage budgets and procurement of hard services contracts, ensuring service level agreements (SLAs) and key performance indicators (KPIs) are met.
• Work collaboratively with the Soft Services Manager, Health & Safety, and wider FM team to support smooth operations.
• Lead on technical audits, risk assessments, and incident investigations as required.
• Ensure all works are delivered in accordance with health and safety legislation and company policies.
• Support energy efficiency and sustainability initiatives relating to building systems and infrastructure.
• Produce regular reports and updates for senior management and key stakeholders.

Skills and Qualifications:

• Recognised technical or engineering qualification (e.g., City & Guilds, NVQ, or time-served apprenticeship).
• Proven experience in managing hard FM services in a multi-site or complex environment.
• Strong knowledge of building systems, statutory compliance, and industry standards.
• Excellent leadership, communication, and contractor management skills.
• Proficient in CAFM systems and Microsoft Office.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of , , , , , , or .