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Technical Manager

Experis UK

Warminster

On-site

Full time

25 days ago

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Job summary

A leading company in staffing and recruiting seeks a Technical Manager based in the Wiltshire area for an initial 3-month contract. This role requires SC clearance, with responsibilities including collaboration with stakeholders and developing solution strategies. Ideal candidates will possess exceptional interpersonal skills and relevant certifications.

Qualifications

  • Demonstrable experience in an equivalent role.
  • Exceptional customer and interpersonal skills.
  • In-depth knowledge of industry best practices.

Responsibilities

  • Develop solution strategies improving performance and cost efficiency.
  • Lead Fleet Management and Customer Support solution reviews.
  • Manage requirements from internal and external suppliers.

Skills

Customer Skills
Analytical skills
Problem-solving
Interpersonal skills

Education

Relevant training and certifications as a Fleet Manager

Tools

Microsoft core products

Job description

Join to apply for the Technical Manager role at Experis UK

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Join to apply for the Technical Manager role at Experis UK

Role Title: Service Delivery Lead

Location: Wiltshire area - 2 to 3 days on site per week

Length: Initial 3 months with strong potential for an extension

Rate: £700 to £750 per day Outside IR35

  • Candidates MUST HOLD active SC Clearance***

The Technical Manager will collaborate with key stakeholders, senior contract managers and individuals within the business winning team, the Through Life Equipment Support (TLES), the Land Sector and broader organisations capabilities to explore and design feasible options to deliver key functional area solutions for the contract.

Duties And Responsibilities

General

  • Work closely with the Solution Lead and Business Winning to develop solution strategies, improving performance and cost efficiency.
  • Inform and adhere to the bid management plan
  • Lead the Fleet Management and Customer Support solution reviews

Funtional outputs

  • Work with and coordinate all outputs of the Fleet Management and Customer Service function leads
  • Undertake detailed analysis of the functional requirements, identify key changes to the existing contract and assess the solution impact.
  • Ensure dependencies within and external to the Fleet Management and Customer Service functions are idenfied and addressed within the solution
  • Manage and coordinate requirements for support from internal and external suppliers
  • Deliver the Fleet Management and Customer Service function solution

Bid Support

  • Lead and coordinate the production of Fleet Management and Customer Service story boards
  • Produce the bid submission for the Fleet Management and Customer Service functions
  • Support all solution and governance reviews

Technical Experience And Qualifications

  • Demonstrable experience in an equivalent role
  • Exceptional customer and interpersonal skills to work with various departments.
  • Relevant training and/or certifications as a Fleet Manager
  • In-depth knowledge of industry best practices and service delivery standards
  • Excellent communication (written and verbal) able to explain and document solutions to complex issues in a way that stakeholders can easily understand.
  • Analytical mindset and strong problem-solving skills
  • Attention to detail to ensure records are kept as needed
  • Excellent knowledge of Microsoft core products
  • Able to work independently in a dynamic environment and supporting multiple projects concurrently

Professional and Personal Qualities

  • Well versed in building estimates and writing technical proposals
  • Familiar with MOD stakeholders and language
  • Good at working with large remote teams.
  • Comfortable leading a positive team culture where ownership, accountability, challenging customer requirements and involvement in decision making is promoted
  • Energy, drive, and enthusiasm to continually improve self and others
  • Builds, motivates, inspires others, and guides team towards success
  • Creates an environment of development and learning where everyone can excel.
  • Shares workload for both productivity and growth creating a sense of ownership and accountability and stretches teams to deliver.
  • Ability to work as part of a team and maintain positive relationships with colleagues, trainees, and the customer.
  • Strong interpersonal skills including effective communication skills for interacting with the customer and senior leadership
  • Collaboratively develops solutions by listening to others and sharing ideas and is solutions focussed.
  • Develops a culture which drives innovation, continuous improvement, and the sharing of good practice
  • Promotes diversity by bringing together different perspectives and experiences and valuing differences.

Seniority level
  • Seniority level
    Mid-Senior level
Employment type
  • Employment type
    Contract
Job function
  • Job function
    Engineering and Information Technology
  • Industries
    Staffing and Recruiting

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