Technical Manager

JR United Kingdom; Loughborough; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading UK manufacturer and supplier in external wall insulation is seeking a Technical Manager to oversee technical support services. The role requires a degree in a relevant field, strong knowledge of construction methods, and the ability to manage a technical team while ensuring compliance with relevant standards. This full-time position based in Loughborough offers a competitive salary and comprehensive benefits including 25 days annual leave and life assurance.

Benefits

25 days annual leave + Bank Holidays

Death in service life assurance – 4 times annual salary

Qualifications

• Strong knowledge of construction methods including refurbishment.
• Understanding of UK Building Regulations and PAS 2030/2035.
• Proficient in using computer systems.

Responsibilities

• Oversee office-based technical services focusing on risk management.
• Lead the technical team for U-value and condensation risk assessments.
• Manage CAD/SketchUp drawings and specifications for projects.

Skills

Knowledge of external wall insulation

Commercial awareness

Effective collaboration

Strong communication

Decision-making skills

Education

Degree in relevant field

Tools

CAD software

Proprietary assessment software

Job description

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PermaRock Products Ltd, part of the Sustainable Investments Ltd group, is a leading UK manufacturer and supplier of external wall insulation and render systems. Serving both new-build and refurbishment/decarbonisation sectors nationwide, our systems are designed to meet the latest Building Regulations and are suitable for all construction types and building heights. Renowned for their technical excellence, our solutions are backed by exceptional technical support, ensuring confidence and quality across every project.

We are currently seeking a qualified and experienced Technical Manager to join our team. In this key leadership role, you will collaborate closely with the directors and senior management team to deliver and oversee a high-quality technical support service. You will engage with a wide range of stakeholders, including specifiers, architects, designers, registered installers, and internal departments, ensuring consistent excellence and support throughout the project lifecycle.

This is a full-time, office-based role located at our head office in Loughborough, Leicestershire, with travel to sites and stakeholder offices as required.

The ideal candidate will have strong knowledge of construction methods, including both new build and retrofit, with bonus points for experience in decarbonisation and external wall insulation.

They should understand (or quickly learn) UK Building Regulations, PAS 2030/2035, NHBC Standards, and third-party certifications (e.g. BBA, Kiwa). After training, they will need a deep grasp of PermaRock EWI and render systems, ensuring full compliance with all relevant standards.

Key Responsibilities:

• Oversee office-based technical services, focusing on risk management to meet customer and business needs.
• Lead the technical team in providing U-value and condensation risk assessments using proprietary software.
• Manage the creation and issuance of CAD/SketchUp drawings with the CAD Technician.
• Supervise the preparation of written specifications tailored to individual projects.
• Deliver technical support via phone, email, and online meetings.
• Maintain and improve CAD/BIM libraries and document control systems.
• Ensure adherence to ISO 9001 standards, including handling complaints and non-conformances.
• Complete all reporting accurately and on schedule.
• Attend site meetings/inspections and maintain detailed records.
• Provide or attend technical training for internal and external stakeholders.
• Support development and improvement of current and future systems/products.
• Ensure all tasks comply with Health and Safety policies.
• Ensure compliance with PAS2030, NIA, SWIGA & NHBC requirements.
• Manage technical resources including libraries, website, and NBS Plus, in collaboration with Marketing.
• Represent the company in trade bodies and technical committees when required.
• Degree-qualified in a relevant field
• Strong commercial and contractual awareness
• Effective collaborator with leadership initiative
• Skilled in team building and people management.
• Strong communicator with relationship-building ability at all levels
• Well-organised with solid decision-making and critical thinking skills
• Experienced in delivering presentations/CPDs.
• Customer-focused approach
• Knowledge of external wall insulation, refurbishment, and related standards/regulations
• Proficient in using computerised systems.
• Willing to travel and stay overnight when required.
• Competitive salary dependant on experience
• 25 days annual leave + Bank Holidays
• Death in service life assurance – 4 times annual salary.