Technical Manager

BGIS UK & Europe; Greater London; Hybrid; GBP 70,000 - 95,000; Full time

Job summary

BGIS UK & Europe is seeking a Technical Manager to lead delivery of technical services across facilities and critical environments from London accounts, with hybrid working options. You will supervise HV/LV activities, escalate safety concerns, and mentor local engineering teams while aligning with client requirements and BGIS safety rules.

The role reports to the Technical Director and requires strong leadership, regulatory knowledge, and a commitment to 100% uptime and high-quality service

Qualifications

• Excellent motivational and influencing skills with high levels of personal integrity.
• Has vision and ability to communicate effectively; a role model for customer service excellence.
• Analytical
• Creative
• Proactive
• Driven
• Organised, able to prioritise and deliver within high pressure environments.
• Deep understanding of building services operational and performance guidelines in pursuit of regulatory compliance.
• Ability in producing reports and developing relevant policies.
• Excellent organizational and motivational skills.
• Outstanding attention to detail and observation ability
• Exceptional communication and interpersonal abilities

Responsibilities

• Responsible for technical leadership and ensure that all technical service commitments are met.
• Act as the Company Qualified Supervisor; ensure paperwork compliance and CPD are up to date.
• Oversee HV/LV activities ensuring full compliance with company electrical rules.
• Mentor and lead operational teams as senior authorized person under the guidance of the Technical Director.
• Design, develop and implement business leading concepts and share with entire company.
• Attend regular meetings with client management to discuss local issues or concerns.
• Promote and maintain BGIS core values across sites.
• Complete Technical site audits and support BGIS Critical Works Process.

Skills

Motivation

Communication

Analytical

Creativity

Proactivity

Team leadership

Organization

Job description

Company Description

BGIS UK & Europe is part of a global organization that provides Facility Management, Project Delivery, Energy & Sustainability, Asset Management, Workplace Advisory, and Real Estate Services. With a team of over 8,000 professionals worldwide, BGIS focuses on delivering innovative service solutions that create measurable value for clients. The company manages more than 30,000 facilities totaling over 320 million square feet across sectors such as government, higher education, utilities, telecommunications, financial services, oil & gas, healthcare, and cloud enterprise. BGIS oversees a diverse portfolio including corporate offices, retail locations, colleges, hospitals, and industrial assets. It is also recognized as a world leader in the management of data centers and other critical environments, offering opportunities to work in complex, high-impact settings.

Role Description

The Technical Manager role is a full-time, hybrid position based in easy reach of our London accounts with a need to support other regions of the United Kingdom. The role attracts work related online calls and administration so there is some flexibility for work from home. The role will cover both the mechanical and electrical strategies within our account portfolios along with the implementation of the company electrical and mechanical safety rules, acting as a Senior Authorized Person (SAP) electrical. The role will also be a direct reporting line to the Technical Director.

The Technical Manager will oversee the delivery of technical services, ensuring the effective operation, maintenance, and optimization of facilities and critical environments. Responsibilities include managing technical support activities, coordinating research and development initiatives, and supervising critical works projects from planning through implementation. The role involves leading and mentoring local engineering teams, monitoring performance against service levels, and aligning operational practices with client requirements and safety standards. The Technical Manager will collaborate closely with internal stakeholders and clients to identify improvement opportunities, support innovation, and ensure consistent, high-quality service delivery.

Responsibilities

• Responsible for technical leadership and ensure that all technical service commitments are met.
• Act as the Company Qualified Supervisor. Work collaboratively with the NICEIC approved contractor scheme members and ensure paperwork compliance and CPD are up to date.
• Ensure FGas and Gas Safe record keeping is accurately recorded on initial CAFM, and corrective actions are added to risk register. RIDDOR incidents are investigated to RCA
• Responsible for HV/LV activities ensuring full compliance with company electrical rules.
• Responsible for ensuring that Statutory & Code compliance of sites is adhered to by the local management team and supported by specialist when required.
• Ensure that Risk Management is being delivered across all contracts in a consistent manner.
• Ensure areas of team development are recognized and action plans in place.
• High Voltage SAP
• Mechanical AP
• Provide updates to the mechanical and electrical rules based on Mobile Building Services Maintenance business unit nuances
• Provide technical support via escalation to local teams in and out of hours.
• Ensure company staffing structures and competencies operate across all sites
• Ensure authorized people are present always where required.
• Management of the authorized person internal and external training scheme.
• Investigate and assist with RCA’s on major Operational incidents.
• Attend operational meetings as required.
• Actively promote management systems and processes that have been developed for the company across all sites to ensure consistency.
• Attend regular meetings with client management to discuss any local issues or concerns.
• Communicate any contractual concerns with senior management to ensure resolution.
• Design, develop and implement business leading concepts and share with entire company
• Promote and maintain the core values of BGIS
• Mentor and lead operational teams as senior authorized person under the guidance of the Technical Director.
• Complete Technical site audits
• Supporting the accurate design of EOP/SOPs and site drills
• Supporting the implementation of BGIS Critical Works Process, safe systems sign off
• Site infrastructure training as part of the training matrix requirements
• Support central projects team with scheme development and solutions.
• Support site Integrated Structure Testing (IST) during project completions
• Technical reports to be completed as required
• Participate in engineer interviews and final sign off
• Support site resilience and client’s 100% uptime on generator, UPS and Cooling systems
• Evaluate practices, procedures, and facilities to assess risk and adherence to the British Standards and UK law.
• Conduct training and presentations on Building Services Compliance matters with operational and client stakeholder teams
• Monitor compliance to policies and laws by inspecting assets and operational service and inspection documentation
• Inspect assets equipment and their components to observe possible future and present issues
• Recommend solutions to issues, improvement opportunities working alongside Operational teams to provide best in class service to clients
• Report on Compliance statistics in all aspects ensuring liaison with Technical Director and Centre of Excellence teams to support their engineering training and best practice function

Requirements and skills Character

• Excellent motivational and influencing skills, with high levels of personal integrity.
• Has vision, and able to communicate effectively. A role model for customer service excellence.
• Analytical
• Creative
• Proactive
• Driven
• Able to contribute effectively across all business activities.
• Politically astute.
• Incumbents must have a high level of energy, be self- starters, confident and stable in manner.
• Organised, able to prioritise and deliver within high pressure business environments.
• Deep understanding of Building Services operational and performance guidelines in pursuit of regulatory compliance
• Ability in producing reports and developing relevant policies
• Good knowledge of data analysis and risk assessment
• Excellent organizational and motivational skills
• Outstanding attention to detail and observation ability
• Exceptional communication and interpersonal abilities

Managerial experience at Contract/Account Manager Level within a hard services business is essential.

Practical experience must include HV switching and line management experience of large and diverse teams.

Technical experience in both Commercial Electrical and Mechanical Engineering Applications.

Delivery of wider facilities management services.

The development and review of teams, appraisal, and the application of effective people management practice.

Excellent verbal and written communication skills. Numerate and computer literate.