Technical Manager

Taiko; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Discretionary bonus

Private Medical Cash Plan

50% off food

Life Assurance

Income Protection

Trips to Japan

Job summary

Taiko in London is seeking a Technical Manager to support technical/quality teams and production, ensuring compliance with BRCGS and customer standards through coaching and auditing.

You will maintain QMS, uphold AA* BRCGS, oversee HACCP, investigate issues, drive continuous improvement, and contribute to a culture of right first time across site.

Qualifications

• For candidates: 5+ years in quality systems within food manufacturing.
• Experience in BRCGS audits and compliance.
• Strong HACCP knowledge and allergen awareness.
• Proven root cause analysis and CAPA skills.
• Excellent communication and organizational abilities.

Responsibilities

• Maintain QMS and ensure AA* BRCGS accreditation.
• Lead HACCP program and ensure product safety.
• Manage day-to-day quality issues and investigations.
• Coach and audit production/operations teams.
• Prepare for customer audits and compliance reviews.

Skills

Quality systems

Auditing

HACCP

Communication skills

Root cause analysis

Problem-solving

Organisational skills

Excel

Education

Level 3 HACCP

Level 3 Food Safety

Auditor Qualification

Allergen qualification

Tools

Microsoft Excel

Microsoft Office

Job description

Established in 1997 as the first manufacturer of sushi for the UK supermarket industry, Taiko has evolved into the most innovative manufacturer of Sushi, Food To Go, Prepared Meals and Snacking products in the UK, supplying Waitrose, Tesco and Sainsbury’s to name a few. Over the past 25 years Taiko has launched more first to market Sushi and Food to Go products than any other sushi manufacturer in the UK.

As a Technical Manager you will be responsible for supporting the technical/quality teams as well as production and operations teams in complying with BRCGS, legal and customer technical standards and expectations, through coaching and auditing, embedding a ‘right first-time’ approach.

• Ensure the QMS is maintained and kept up to date.
• Ensure the BRC accreditation is maintained to at least a Grade AA* standard.
• Ensure the food safety culture, legality and quality of finished goods and continually challenge and improve the system.
• Oversee and maintain the HACCP function to ensure products are manufactured safely and to customer specifications.
• Manage all day-to-day quality issues.
• Ensure clarity of site hygiene standards, ensure they are met, and carry out hygiene audits.
• Investigate customer complaints and non-conformances.
• Ensure the business is proactive in implementing best practice, advising on any legislative changes across the product ranges.
• To play an active role in the implementation of HACCP. Working as a team to ensure critical control points are established and taking into consideration recommendations for other control points key to the maintenance of internal standards.
• To actively investigate issues within the factory environment which are in breach of Company standards of Hygiene and Technical codes of practice. Make corrective action recommendations to the relevant departments.
• To ensure all the relevant analysis / checks are carried out during production to ensure the stability of the product and its claims.
• To assist the Head of Technical during customer and governing body audits as required.
• 5+ years of experience working with quality systems.
• 5+ years food manufacturing experience, preferably in a technical role
• Level 3 HACCP
• Level 3 Food Safety
• Auditor Qualification
• Recognised allergen qualification
• A basic understanding of customer codes of practice (eg: allergen, labelling and coding, and foreign body detection
• Training in root cause analysis methods and tools
• Train the trainer
• Proficient in Microsoft packages, especially Excel
• Proficiency in Microsoft Office and quality management systems.
• Excellent communication, interpersonal, and public speaking skills.
• Excellent decision-making and problem-solving skills.
• Strong organizational skills.
• good literacy and numeracy skills
• accuracy and attention to detail
• organised and good time management

We're proud to offer:

• Opportunity to grow your career alongside with us with available apprentice program
• Brilliant support services designed to enhance your physical, mental and financial wellbeing.
• Annual discretionary bonus subject to business and overall performance
• Discretionary Life Assurance
• Discretionary Income Protection
• Private Medical Cash Plan
• Bespoke reward platform including access to retail, cinema & gym discounts.
• 50% off your food every time you dine with us for you and 3 friends.
• Contribute towards our award-winning sustainability initiatives that delivers progress against 9 UN sustainability goals. We're committed to responsibly sourcing and all our seafood, therefore we only use source sustainable fish. All our packaging is recyclable and 80% of our packaging is already made from recycled plastic.
• Annual Awards ceremony celebrating our success and offering winning Managers free trips to Japan.

About us:

Come roll with us and be part of something big. Celebrate global success across:

• Over 1500 retail kiosks globally (YO!, Panku, Mai Taiko Snowfox & Bento)
• Our Taiko manufacturing and distribution centre
• 63 YO! restaurants
• 3700 locations globally From Hawaii to Aberdeen

Our Values

• Own it, Care About it, Make it Exceptional, Win Together

Ready to Roll?

Come roll with us and play a key role by bringing people together to celebrate better food for everyone the Japanese way...