Technical Maintenance Lead

Newcastle Building Society; Newcastle upon Tyne; On-site; GBP 60,000 - 80,000; Full time

Job summary

A financial services organization in Newcastle upon Tyne seeks a Technical Maintenance Lead to manage maintenance operations and ensure compliance with technical standards across various sites. The ideal candidate will have extensive experience in building services maintenance and excellent communication skills. This role offers a competitive salary and various benefits, including a pension scheme, and is primarily on site at Cobalt.

Benefits

Competitive annual salary

35-hour weekly contract

Shift / on call allowance

25 days holiday plus bank holidays

Bonus Scheme

Colleague mortgage scheme

Pension scheme

Wellbeing benefits

Electric car salary sacrifice scheme

Cycle to Work scheme

Extra day’s holiday for your birthday

Two paid volunteering days

Learning and development opportunities

Discounts on retailers

Free onsite gym

Qualifications

• Extensive experience in M&E building services maintenance, ideally as a Technical Maintenance Manager or similar role.
• Strong understanding of Health & Safety procedures and statutory regulations.
• Ability to manage service providers and conduct regular contract reviews.

Responsibilities

• Manage and deliver maintenance operations across the portfolio.
• Oversee technical infrastructure and compliance.
• Provide expert technical advice to colleagues.

Skills

M&E building services maintenance

Health & Safety procedures

Excellent communication skills

Customer-focused

Commercial awareness

Organisational skills

IT skills

Financial skills

Education

Qualified in Electrical or Mechanical disciplines

Job description

Overview

Group Property manage all property assets throughout the Group, from our branch estate to Cobalt Head Office and other back-office sites. As Technical Maintenance Lead, you’ll report directly to the Group Property Services Manager and play a key role in ensuring the smooth and compliant running of all technical building services across our portfolio.

This is a hands-on leadership role where you’ll be responsible for the management and delivery of maintenance operations, repair, and lifecycle management of assets. You’ll oversee technical infrastructure, statutory compliance, and contracted service providers – ensuring standards are met and value is achieved.

Working closely with the Group Property Services Manager you’ll support colleagues across the Group by providing expert technical advice, practical solutions, and innovative ways of working. You’ll build strong, credible relationships with key stakeholders, suppliers, and partners while ensuring safety, comfort, and compliance remain at the heart of everything we do.

The role will be primarily based at Cobalt, with regular travel to our branches and other sites.

Responsibilities

• Manage and deliver maintenance operations, repair, and lifecycle management of assets across the portfolio. • Oversee technical infrastructure, statutory compliance, and contracted service providers, ensuring standards are met and value is delivered. • Provide expert technical advice and practical solutions to colleagues across the Group. • Develop and maintain strong relationships with key stakeholders, suppliers, and partners. • Ensure safety, comfort, and compliance are central to all activities.

About You / Qualifications

You’ll bring extensive experience in M&E building services maintenance, ideally as a Technical Maintenance Manager or in a similar role. Qualified in Electrical or Mechanical disciplines, you’ll also have a strong, practical understanding of all aspects of building services, including:

• Health & Safety procedures and statutory regulations
• L8, F Gas Regulations and Gas Safe requirements
• Managing service providers and conducting regular contract reviews
• Maintenance planning and lifecycle management

Alongside your technical expertise, you’ll have excellent communication skills and the ability to influence at all levels. You’ll be customer-focused, commercially aware, and highly organised, with strong IT and financial skills to match.

As a motivated leader, you’ll be comfortable working in a busy environment with changing priorities, while maintaining a calm, solutions-focused approach. Above all, you’ll share our commitment to collaboration, accountability, and delivering an excellent service to our colleagues and communities.

A full UK driving licence will be required for this role.

About Us

Group Property Services are part of Group Property & Procurement who support colleagues, customers and clients ensuring operations continue seamlessly. We respond to reactive requests, have planned schedules of duties and work strategically with stakeholders across the business.

Our Group Property Services team is currently going through a transformation to ensure we are future fit to continue to support colleagues, customers and clients as well as planned investment in the property estate.

As an inclusive employer and member owned mutual, we aim to reflect the diverse communities we serve and encourage applications from candidates of all backgrounds. We believe everyone should feel valued, respected, and celebrated for who they are, we want colleagues to feel this is a place they belong. A place to be you.

Benefits

• A competitive annual salary based on above-market pay scales
• A 35-hour weekly contract
• Shift / on call allowance
• 25 days holiday each year plus bank holidays (increasing with length of service)
• Bonus Scheme (paid annually) - On target 5%, up to 10% depending on performance
• Colleague mortgage scheme and access to our financial advisors
• Pension scheme – up to 9% employers’ contribution
• Life assurance (4x salary) and income protection
• Wellbeing benefits, including Medicash scheme
• Electric car salary sacrifice scheme
• Cycle to Work scheme
• Above statutory family leave entitlement - 3 months full pay, 3 months half pay regardless of gender or route to parenthood
• Extra day’s holiday for your birthday
• The option to buy and sell holidays
• Two paid volunteering days each year
• Learning and development opportunities
• Discounts on high street and online retailers
• Free onsite gym at Cobalt and access to discounted/subsidised gym memberships nationwide
• Recognition initiatives to reward great performance

We strive to make our recruitment process accessible. If there are ways we can provide support or adjustments, please contact your Recruiter for this vacancy at [e-mail]