Technical Lead

Bupa; Staines-upon-Thames; Hybrid; GBP 63,000 - 77,000; Full time

Benefits offered by this job

25 days holiday

Bupa health insurance

Enhanced pension plan

Onsite gyms / discounts

Other benefits and online discounts

Job summary

Bupa in the United Kingdom is seeking a Technical Lead to steer the Health Services Technology team. You will provide clear technical leadership across clinical and operational systems, translate healthcare needs into safe, reliable solutions, and work with Product Managers, clinicians and technology colleagues to improve outcomes and continuity of care.

The role combines hands-on leadership with architectural direction, governance and collaboration in a matrix environment.

Qualifications

• Comfortable working with clinical stakeholders and governance.
• Healthcare interoperability and integration engineering, including interface specifications, mapping, test evidence and monitoring for HL7 v2, FHIR, DICOM, ICD9/10 and SNOMED CT where applicable.
• Product and Agile operating methods; experience leading delivery in healthcare environments where service continuity and governance are essential.
• Communicates clearly and pragmatically, tailoring messages to audience and context across technical and non-technical stakeholders.
• People leadership experience: building capability, setting standards, and leading mixed teams in regulated environments.
• Experience leading within matrix environments with blended teams.
• Provides clear technical direction within the product team, making and owning architectural and design decisions.

Responsibilities

• Provide clear technical leadership across clinical and operational systems.
• Build and lead a team of engineers and technical specialists.
• Translate clinical and operational needs into actionable delivery plans.
• Enable evidence-based decisions by articulating patient safety, clinical risk, information governance, security and operational impacts.
• Lead delivery and ongoing optimisation of clinically critical platforms and workflows (e.g., PAS, EMR).
• Own end-to-end interoperability and integration delivery, including HL7 v2, FHIR, DICOM where applicable.

Skills

Technical leadership

Team leadership

Healthcare interoperability

Agile delivery

Stakeholder collaboration

Job description

Technical Lead

Permanent: up to 3 days WFH

Manchester, London or Staines

Salary from: £70k DOE and location + 10% bonus + fantastic benefits

37.5 hours per week

We consider all types of flexibility, including locations, hours and working patterns.

We make health happen

At Bupa, we're passionate about technology. With colleagues, customers, patients and residents in mind you'll have the opportunity to work on innovative projects and make a real impact on their lives.

Right from the start you'll become part of our digital strategy, joining us on our journey and developing yourself along the way.

As a Technical Lead in Bupa's Health Services Technology team, you'll provide technical leadership in a critical clinical and operational product, translating customer healthcare needs into safe, reliable and supportable solutions. Working within a product team, you'll partner closely with the Product Manager, clinicians, operational leaders and technology colleagues to ensure what we deliver improves outcomes, protects continuity of care and aligns to our strategic and architectural direction.

How you'll help us make health happen

• Provide clear technical leadership across clinical and operational systems
• Build and lead a team of engineers and technical specialists
• Translate clinical and operational needs into actionable delivery plans
• Enable evidence-based decisions by articulating patient safety, clinical risk, information governance, security and operational impacts
• Build strong relationships with clinicians, practice managers, operational service owners and technology teams, influencing decisions to protect continuity of care
• Coach and develop your team to improve clinical systems capability raising quality and reducing operational risk
• Work in close partnership with Product Owners, constructively challenging intent and prioritisation to ensure solutions are technically sound, safe, and aligned to long term outcomes
• Lead delivery and ongoing optimisation of clinically critical platforms and workflows (e.g., PAS, EMR, PACS and specialist systems), ensuring safe, reliable operation
• Provide hands‑on technical leadership for clinical and operational delivery, coordinating technical SMEs, suppliers and service teams across projects of varying scope and complexity.
• Own end‑to‑end interoperability and integration delivery (design, mapping, testing, deployment and monitoring), including standards such as HL7 v2, FHIR, DICOM, ICD‑9/10 and SNOMED CT where applicable

What you'll bring:

• Comfortable working with clinical stakeholders and governance
• Healthcare interoperability and integration engineering, including interface specifications, mapping, test evidence and monitoring for standards such as HL7 v2, FHIR, DICOM, ICD9/10 and SNOMED CT where applicable

• Product and Agile operating methods; experience leading delivery in healthcare/product environments where service continuity and governance are essential.
• Communicates clearly and pragmatically, tailoring messages to audience and context (delivery decisions, governance, operational impact) across technical and non-technical stakeholders
• People leadership experience: building capability, setting standards, and leading mixed teams in regulated/operationally sensitive environments
• Experience leading within matrix environments with blended teams.
• Provides clear technical direction within the product team, making and owning architectural and design decisions aligned to organisational standards

• Structured approach to problem solving and designing software solutions, backed by extensive experience delivering performant, scalable services end‑to‑end

Benefits

• 25 days holiday, increasing through length of service, with option to buy or sell
• Bupa health insurance as a benefit in kind
• An enhanced pension plan and life insurance
• Onsite gyms or local discounts where no onsite gym available
• Various other benefits and online discounts

Why Bupa?

We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.

We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.

Bupa takes pride in being a Level 2 Disability Confident Employer and will aim to offer an interview/assessment to disabled applicants who best meet the minimum criteria for the role. We're committed to ensuring you're treated fairly during the recruitment process and offer reasonable adjustments to anyone who may benefit from accommodations to the recruitment process.

If you require information regarding this role in an alternative format, please email: [e-mail]

Time Type: Full time

Job Area: IT

Locations: Angel Court, London, Bupa Place, Staines - Willow House