Technical Intake & Supplier Assurance Technician

Zertus UK & Ireland; March; On-site; GBP 25,000 - 35,000; Full time

Job summary

Zertus UK & Ireland seeks a Technical Intake & Supplier Assurance Technician to maintain quality standards for raw materials. In this full-time role, you'll work in a hands-on manner between the warehouse and lab, conducting tests and ensuring compliance. Ideal candidates will have experience in a manufacturing environment and solid knowledge of QA principles.

Benefits

Pension (4% Employer Contributions)

Life Assurance Scheme at x4 basic salary

Health Care Cash Plan via Paycare

25 days of annual leave plus bank holidays

Training and Development Opportunities

Family friendly policies

Qualifications

• Experience in a manufacturing environment (QA, Technical, Production, or NPD).
• Hands-on role with a passion for quality assurance.
• Strong computer skills and attention to detail.

Responsibilities

• Sample raw materials and packaging in the warehouse.
• Complete testing of food products and packaging.
• Ensure compliance with quality standards and BRC standards.

Skills

Quality Assurance

Food Safety

Problem-solving

Communication

Organization

Attention to Detail

Tools

MS Office

iAuditor

QAD

Job description

Overview

Technical Intake & Supplier Assurance Technician (Raw Material/ Intake QA role)

Zertus UK & Ireland - Based at a Zertus 3PL Warehouse Location - Knowles Transport, New Road, March PE15 0RG

At Zertus, we’re looking for an enthusiastic Technical Intake & Supplier Assurance Technician to ensure our nuts, cocoa, and other raw materials meet our high standards before they’re transformed into delicious treats like chocolate buttons, Easter eggs, and flavored nuts at our manufacturing locations.

Position type: Full time, permanent

Hours: 37.5 per week

Shift Pattern: Monday - Friday, 08:30 - 16:30

Responsibilities

• Work in the warehouse to sample raw materials and packaging directly from deliveries and test them in our on-site lab.
• Complete physical and in-house testing of food products and packaging.
• Cross-check delivery documentation, ensuring everything meets our quality standards.
• Manage systems like iAuditor and QAD, submit external test results, and release materials for production.
• Raise non-conformances and support supplier assurance tasks.
• Ensure compliance with BRC standards and customer codes of practice.
• Maintain hygiene standards and calibrate equipment daily.
• Perform allergen swabs and troubleshoot discrepancies.
• Build relationships with suppliers to improve the intake process and reduce rejected deliveries.
• Support the Technical and NPD teams with sample testing and additional requests.
• Assist in traceability exercises and customer complaint investigations.

Qualifications

You’ll thrive in this role if you have:

• Experience in a manufacturing environment (Technical, QA, Production, or NPD).
• A passion for quality assurance and delivering excellence, and a desire to be in a hands-on role working between the warehouse and lab.
• Knowledge of QA principles, Food Safety, and a pragmatic approach to problem-solving.
• Excellent organisation, communication, and multitasking skills.
• A hands-on attitude, attention to detail, and a knack for spotting improvement opportunities.
• A flexible approach to work and the ability to work independently or as part of a team.
• Strong computer skills - you'll be completing paperwork, using MS Office and our systems via computers or ipads on daily basis.
• Well-developed communication skills – you'll need to be able to present written and verbal reports that are understood by the target audience.
• Project coordination - you'll need to get hands-on and understand the critical path to deliver within agreed timeframes.

Rewards Benefits

• Pension (4% Employer Contributions)
• Life Assurance Scheme at x4 basic salary.
• Health Care Cash Plan viaPaycare (Dental, Optical, Chiropody, Professional Therapy, Counselling cover),along with access toPaycarePerks for exclusive high street and retailer discounts.
• 25 days of annual leave plus bank holidays
• Holiday Purchase Salary Sacrifice Scheme – buy up to one extra week per year(subject to meeting minimum criteria)
• Cycle to Work Salary Sacrifice Scheme(subject to meeting minimum criteria)
• Electric Car Salary Sacrifice Scheme(subject to meeting minimum criteria)
• Family friendly policies including Maternity and Paternity leave above statutory minimum
• Annual engagement calendar covering an array of activities and educational events promoting diversity and inclusion
• Participate in supporting your local community with opportunities to spend one day per year volunteering or fundraising and gain company-matched sponsorship.
• Company Wellbeing agenda including annual Wellbeing Week, Menopause Support Group and Mental Health First Aid programme
• Access to staff shopswith exclusive discounts
• Monthly employee recognition scheme via the ‘Zertus Values Awards’
• Recruitment Refer a Friend rewards
• Training and Development Opportunities (Leadership courses, External qualifications, Professional memberships)
• Engagement with GroceryAid

About Us

Zertus UK & Ireland comprises three companies – Humdinger Foods, Kinnerton Confectionery, and Lir Chocolates. Our expertise spans the manufacturing of a diverse range of snacks and chocolates, with multiple facilities and offices strategically positioned throughout the UK and Ireland. With a commitment to innovation, we strive to craft products that captivate and delight our customers. Our talented teams have created a growing portfolio of our own famous brands including NOMO, Sun Valley Nuts, Kinnerton Kids, The Fruit Factory, Yum & Yay, Humzingers, as well as collaborations with Bailey's, Guinness and Budweiser!

As the UK & Irish division of Zertus GmbH, headquartered in Hamburg and boasting a workforce of over 2000 employees across Europe, we are part of a dynamic and expansive global network.

When you join Zertus, you will be based at one of our Humdinger, Kinnerton, Bromborough or Lir Chocolates UK/ Ireland locations, unless your role is hybrid/home-based.

Our manufacturing Locations: Heckington, Sherburn-in-Elmet, Fakenham, Bromborough, Navan (Ireland). We have a hot-desking office space in Hull (East Yorkshire) and also in Camden, London.

Application & Interview Process

Zertus is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Your application will be reviewed and entered into the selection process, if successful you will receive a call or email from a member of our Recruitment or HR Team (PLEASE CHECK YOUR JUNK MAIL), if successful, your application will be sent to the hiring manager for review. Following this, if you are successful for the next stage, there will be a two-stage interview process (Online and On-site) which will include a Warehouse tour.