Technical Instructor (Remote)

Veeva Consumer Products; London; Remote; GBP 50,000 - 80,000; Full time

Job summary

An established industry player seeks a Technical Instructor to deliver engaging training programs for its innovative cloud software solutions. This role involves educating a diverse audience, from technical architects to business analysts, ensuring they gain the skills needed to succeed. With a commitment to customer and employee success, the company fosters a flexible work environment, allowing you to thrive whether at home or in the office. Join a mission-driven organization dedicated to transforming the life sciences industry and making a positive impact on its customers and communities.

Qualifications

• 3+ years of experience in delivering technical software training.
• Strong presentation skills and understanding of adult learning principles.

Responsibilities

• Deliver engaging learning experiences in a virtual environment.
• Collaborate with subject matter experts to enhance training programs.

Skills

Coaching

Technical Training

Presentation Skills

Adult Learning Principles

Customer Success Focus

Tools

Relational Databases

Job description

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Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.

At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We're not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.

As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.

Join us in transforming the life sciences industry, committed to making a positive impact on its customers, employees, and communities.

The Role

Veeva, as an industry leader in providing advanced cloud software solutions for the Life Sciences industry, delivers training and certification programs to grow and validate the knowledge of those who use, implement, and manage Veeva technology and data solutions.

Each year, thousands of Veeva customers, partners, and employees around the world seek to gain job-ready skills, build confidence, and advance their careers. As a technical instructor, you train and educate them through a comprehensive curriculum and a wide range of training programs to elevate their skill set and succeed at their roles, ranging from highly technical platform architects, developers, and administrators to application-specific business analysts and super users.

You will deliver and manage these programs and serve as both a product expert and an evangelist, enabling learners to leverage Veeva products to their full potential.

Qualified candidates must be legally authorized to be employed in the EU or UK. Veeva does not provide sponsorship for employment visas for this position.

What You'll Do

• Deliver engaging learning experiences with appropriate classroom management and audience-engagement methods in a primarily virtual environment with the potential to travel on-site
• Proactively maintain, develop, and strengthen your training delivery expertise and technical product knowledge
• As an ambassador for training services, you will collaborate and build relationships with Veeva subject matter experts, key stakeholders, and the technical curriculum development team to further develop, refine, and maintain the training program
• Participate and lead initiatives that support Veeva’s business goals and strive to improve learner experience overall
• Demonstrate a strong self-accountable attitude and initiative in identifying and highlighting enhancements in training delivery approach and content
• Work with leadership to champion continuing development by incorporating ongoing learning opportunities and delivery strategies
• Provide ongoing support to trainees through Q&A, office hours, and troubleshooting challenges they encounter
  
  

Requirements

• 3+ years experience in coaching and delivering technical enterprise software training to customers
• Possess effective presentation skills in a variety of formal settings
• Demonstrate a solid understanding and application of adult learning principles and training evaluation
• Excellent verbal, reading, and writing ability in English
• An eye for quality and committed focus on customer success, employee success, speed, and doing the right thing
• Travel to deliver on-site training upon request (up to 20%), international travel is possibly required
  
  

Nice to Have

• Experience with relational databases
• Life sciences experience, or experience with products and/or processes related to Life Sciences
• Experience in implementing technical cloud-based solutions
  
  

Veeva’s headquarters is located in the San Francisco Bay Area with offices in more than 15 countries around the world.

As an equal opportunity employer, Veeva is committed to fostering a culture of inclusion and growing a diverse workforce. Diversity makes us stronger. It comes in many forms. Gender, race, ethnicity, religion, politics, sexual orientation, age, disability and life experience shape us all into unique individuals. We value people for the individuals they are and the contributions they can bring to our teams.

If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at [e-mail].

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Software Development

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