Technical Implementation Manager [gn] UK

JR United Kingdom; Basingstoke; On-site; GBP 50,000 - 70,000; Full time

Job summary

A leading company in data management is seeking a Technical Implementation Manager to lead customer technical onboarding processes and ensure post-implementation success. This role involves steering the entire technical implementation journey, collaborating with clients to optimize their use of Actian solutions, thereby ensuring high customer satisfaction and continuous improvement. Ideal candidates will have a robust background in technical implementation within a SaaS environment and strong project management skills.

Benefits

Flexible working hours

Wellness, Sport & Meditation App access

International work opportunities

Team events and seasonal parties

Qualifications

• 5+ years in technical implementation, consulting, or customer success.
• Experience managing multiple enterprise implementation projects.
• Expertise in APIs, software development, and integration architectures.

Responsibilities

• Lead technical onboarding and implementation for new customers.
• Manage technical setup, configuration, and deployment of Zeenea.
• Provide documentation and best practices for customers.

Skills

Technical implementation

Project management

Problem-solving

Communication

Interpersonal skills

Tools

APIs

Python

Java

Job description

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Technical Implementation Manager [gn] UK, basingstoke

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Client:

Actian

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

26.06.2025

Expiry Date:

10.08.2025

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Job Description:

Actian is transforming how enterprises discover, understand, and govern their data assets through our innovative data catalog and intelligence platform. Our customers rely on us to provide a seamless and scalable experience, and we’re looking for a Technical Implementation Advisor to lead our customer technical onboarding and post-implementation success.

As a Technical Implementation Advisor, you will own the end-to-end technical implementation process, from onboarding to post-go-live optimization. This role is critical in ensuring customers successfully adopt Actian’s solutions while continuously refining their technical configuration to maximize value over time.

This is a customer-facing role, requiring technical expertise, strategic thinking, and strong project management skills to ensure customers see long-term success with Actian solutions.

Responsibilities:

• Technical Implementation & Onboarding
• Lead technical onboarding process for new Zeenea Data Intelligence Platform customers
• Develop and execute customer implementation plans ensuring smooth deployment and adoption
• Manage the technical setup, configuration, and deployment of Zeenea, ensuring seamless integration into customer environments
• Provide customer technical documentation, workflows, and best practices for metadata management and governance
• Proactively identify technical implementation risks and provide recommendations to mitigate issues before they arise
• Post-Implementation Optimization
• Support advanced technical integrations to extend platform capabilities
• Deliver ongoing technical insights to help customers improve efficiency, performance, and scalability
• Advise customers on complex metadata manipulation projects
• Technical Customer Success
• Partner with Product and Engineering to influence roadmap priorities based on customer feedback
• Support customer presentations, providing technical insights that reinforce business impact
• Contribute to case studies showcasing innovative metadata implementations

Skills and Expertise:

• 5+ years in technical implementation, consulting, professional services, or customer success in a SaaS, data management, or cloud-based environment
• Excellent ability to translate customer needs into actionable technical requirements
• Experience managing multiple concurrent implementation projects with enterprise customers
• Knowledge of APIs & software development (Python, Java), data pipelines, and enterprise integration architectures
• Proven success in enterprise software implementations, balancing technical execution with customer business needs
• Experience leading technical enablement, training, or technical workshops
• Strong problem-solving and troubleshooting skills with a proactive approach to issue resolution
• Strong communication and interpersonal skills, with the ability to engage stakeholders at all levels

Preferred:

• Strong understanding of data catalogs, business glossaries, lineage tracking, and governance policies
• Experience with metadata-driven architectures and data integration strategies across cloud and hybrid environments
• Prior experience in a Technical Account Management (TAM) or Technical and/or Data Consulting role

What We Offer:

• A success-oriented compensation package.
• Participation in our Company Social Responsibility (CSR) matching program, allowing you to make a positive impact.
• Achieve work-life balance with the option of working from the comfort of your home with flexible hours.
• Access to a Wellness, Sport & Meditation App to support your physical and mental well-being.
• A Buddy Onboarding Program to help you seamlessly integrate into our team.
• Opportunities for work and travel within an international environment, broadening your horizons.
• Engage with colleagues through team events, trade fairs, and seasonal on-site company parties.
• Experience a workplace that offers great teams, exciting challenges, and a fun atmosphere.

If you are passionate about technology and eager to take on new challenges, we would love to hear from you. Apply now and join our team of dedicated professionals who are committed to making a difference through technology.

We value diversity at our company. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other applicable legally protected characteristics in the location in which the candidate is applying.

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Created on 26/06/2025 by JR United Kingdom