Technical Hospitality Consultant

ZipRecruiter; London; Remote; GBP 30,000 - 50,000; Full time

Job summary

Join a dynamic consultancy in the Hospitality Sector as a Restaurant Manager or POS Systems Consultant. This role offers the chance to leverage your industry experience in implementing POS systems while fostering client relationships and analyzing data to drive operational improvements. Ideal for individuals seeking new challenges in a flexible, remote setting.

Qualifications

• Experience in Restaurant / Hospitality sector required.
• Familiarity with systems like Toast and Restaurant365 desirable.
• Skills in troubleshooting and data management necessary.

Responsibilities

• Manage technical administration for restaurant chains.
• Build and maintain client relationships.
• Analyze data for insights and propose improvements.

Skills

Restaurant management experience

Customer relationship building

Data analysis

Problem solving

Tech-savvy

Tools

Toast

Access

Restaurant365

Aloha

Office365

Excel

Job description

Job Title: Restaurant Manager / POS Systems Consultant / Technical Consultant

Location: Remote, flexible

Overview: Join a small consultancy in the Hospitality Sector, ideal for those with experience as a Restaurant Manager or industry experience in implementing or training on POS / Restaurant Management systems. Open to individuals seeking a career change or new challenges.

Responsibilities:

1. Manage technical administration for restaurant chains, including updating prices and offers on systems.
2. Build and maintain client relationships, initially working alongside a manager and gradually taking more responsibility. Understand client operations, future plans, and pain points.
3. Analyze data to identify trends and gain insights.
4. Confidently consult clients to propose and implement new, efficient methods and redesigns, leveraging data insights for initiatives like menu changes.

Required Skills:

• Experience in the Restaurant / Hospitality sector.
• Familiarity with systems such as Toast, Access, Restaurant365, Aloha, etc.
• Tech-savvy, especially if transitioning from a Restaurant Manager role. Skills needed include setting up Wi-Fi printers, troubleshooting Office365, creating Excel spreadsheets, and resolving connectivity issues.