Technical & Estimating Support

TieTalent; Oldbury; On-site; GBP 35,000; Full time

Job summary

A leading technical solutions provider in Oldbury, Birmingham is seeking a detail-oriented individual for the Technical & Estimating Support role. This position involves delivering accurate quotations, managing customer enquiries, and providing technical support. The ideal candidate will have experience with ERP systems, strong technical knowledge, and excellent communication skills. Competitive salary package includes bonuses and benefits for the right candidate.

Benefits

Bonus of up to 14%

25-days annual leave

Corporate workwear

Qualifications

• Experience working with ERP systems, preferably Axapta.
• Strong technical knowledge in construction or building products.
• Proven customer service and communication skills.

Responsibilities

• Coordinate and manage customer enquiries effectively.
• Prepare accurate quotations using the Lindab ERP system.
• Respond to technical product queries and offer expert advice.

Skills

Experience with ERP systems

Strong technical knowledge

Customer service skills

Familiarity with CAD or BIM software

Tools

Lindab ERP system (Axapta)

CRM systems

Job description

About

Technical & Estimating Support Oldbury, Birmingham Up to £35,000 per annum We are looking for a proactive and detail-oriented person who can deliver accurate quotations, technical support, and drawing take-offs while supporting both the Profile team and our customers. This role offers a blend of technical, administrative, and customer-focused duties, including CRM updates, assisting with internal sales enquiries, and contributing to the smooth operation of a busy sales office. Key responsibilities: * Coordinate and manage customer enquiries: Providing updates, clarifying requirements, and ensuring expectations are met. * Prepare accurate quotation: Using the Lindab ERP system (Axapta) and collaborate with other departments to gather necessary technical and pricing information. * Respond to technical product queries: Offering expert advice, alternative solutions, and supporting technical training when needed. * Maintain accurate record: Using the CRM and quotation systems to ensure efficient administration and internal communication. Requirements: * Experience working with ERP systems: Preferably Axapta, for quoting and order management. * Strong technical knowledge: In construction or building products, with the ability to interpret and prepare technical drawings or plans. * Proven customer service and communication skills: Particularly in handling technical or sales-related enquiries. * Familiarity with CAD or BIM software and the ability to support customers in using technical resources. * Ability to work cross-functionally with sales, customer service, and technical teams in a fast-paced environment. Ideal Candidate: * Strong communicator: able to explain technical information clearly and build positive relationships with both customers and internal teams. * Problem-solver with a proactive mindset: Take initiative to find solutions, suggest alternatives, and support continuous improvement. * Detail-driven and well-organised: Able to manages time effectively, handles multiple tasks efficiently, and ensures accuracy in all aspects of work. The Package: * Salary of up to £35,000.00 * Bonus of up to 14% salary * 25-days annual leave, + 8 days statutory Bank Holidays and a Christmas / New Years closure * Corporate workwear inc. PPE * Company Pension contribution matched at 4% * Part of the Mental Health Charter: Wellbeing app, Mental Health Champions, EAP program and discounts on counselling * Life Assurance * Annual flu jab * Online retail discounts & savings including; gym, holidays, hotels and family days out * Long Service Awards At Lindab, we're not just offering a job—we're inviting you to shape the future of indoor living. We're all about creating healthier spaces and a more sustainable planet. From energy-efficient ventilation to smart roofing solutions, you'll work with innovative products that make a real difference. Plus, you'll be part of a supportive team that values your growth and ideas. Ready to make an impact? Apply now! Closing date: 29th July Shortlist date – 30th July Interview date: TBC

Nice-to-have skills

• CAD
• Oldbury, England, United Kingdom
  
  

Work experience

• General Project Management
• Business Developer / Sales Development Representative
  
  

Languages

• English