Technical Engineer

RES Limited; Norwich; On-site; GBP 42,000 - 65,000; Full time

Benefits offered by this job

Company car

Excellent benefits

Competitive salary

Job summary

RES Limited is recruiting a Field Based Technical Sales Engineer to conduct site surveys, design heat pump systems, and provide quotations with strong customer facing support. You will be based in/around East England with travel to installations, training provided, and a company car on offer.

You will oversee MCS projects, ensure Building Regulations compliance, and support installers with technical expertise. The role demands practical field experience and a consultative approach to customers.

Qualifications

• Proven experience in technical sales for renewables or HVAC
• Ability to translate technical data for customers
• Strong on-site survey and design capability

Responsibilities

• Conducting technical site surveys and agreeing system specifications
• Producing on-site quotations and commissioning Air Source Heat Pump systems
• Ensuring subcontracted installations meet MCS standards and Building Regulations
• Providing remote technical support and maintaining installer relationships
• Travel and occasional overnight stays in East England areas

Skills

Technical sales

Field based

CRM usage

Customer liaison

Education

NVQ Level 3 (or equivalent)

Job description

As a Field Based Technical Sales Engineer you'll be responsible for:

• Conducting technical site surveys, agreeing system specifications with installers and homeowners, producing on-site quotations, commissioning Air Source Heat Pump systems, completing system handovers, and resolving technical issues through remedial visits.
• Produce room-by-room heat loss calculations, system designs and performance assessments using company design tools and established processes, with full training and technical support provided. Compile technical proposals and quotations for the sales team, ensuring accurate project records are maintained within the CRM system.
• Acting as the Nominated Technical Supervisor for all regional MCS projects, ensuring every subcontracted installation adheres to MCS standards and Building Regulations.
• Providing phone-based and remote technical support, maintaining strong working relationships with assigned installers, and acting as a consistent technical point of contact.
  Plumbing & Heating: Level 3 NVQ or equivalent.
• Heat Pumps: LCL/BPEC Heat Pump Design & Installation.
• Compliance: G3 Unvented Hot Water, WRAS, and a comprehensive knowledge of MCS standards.
• Technical Expertise: Proven experience in low-temperature hydraulic design and electrical fault-finding.
• Soft Skills: A "consultative" mindset with the ability to translate technical data into actionable insights for non-technical customers.
• Logistics: Based in/around East London or Ipswich, with a willingness to travel and occasional overnight stays.
  Competitive Salary + Company Car + Excellent Benefits
• Technical Sales Engineer - Field Based - RES - Renewables - East England So, who are we? We are RES, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. Also, did we mention? In addition to the competitive salary, there are also benefits on tap - including . Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity/adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!, This is a full-time, permanent, field based role working 42.5 hours per week Monday to Friday between 8am - 5pm.