Technical Enablement Manager

ComplyAdvantage; London; On-site; GBP 50,000 - 75,000; Full time

Job summary

A leading company in AI-driven financial crime risk data is seeking an expert in onboarding processes for their Customer Success team. This role involves managing onboarding, conducting educational sessions, and staying updated with the financial crime compliance marketplace. Join a rapidly growing team dedicated to significant industry impact.

Benefits

Flexible work location

Competitive salary

Healthcare

Focus on personal development

Qualifications

• 2+ years experience in a financial crime department or software vendor.
• Understanding of the Financial Crime Compliance software market.

Responsibilities

• Manage the onboarding process for Customer Success Managers and Solutions Consulting.
• Prepare reports on competitive win rates and loss analysis.
• Create and run regular educational sessions.

Skills

Research acumen

Detail oriented

Google Slides

Google Docs

Google Sheets

Job description

Social network you want to login/join with:

• Build and execute upon all technical aspects of onboarding of the commercial team.
• Own the onboarding process for Customer Success Managers and Solutions Consulting.
• Create and run regular educational sessions both in-person and online.
• Create content both internally and externally facing to explain complex concepts.
• Keep up-to-date with our and our competitors' product changes.
• Keep up-to-date with the Financial Crime Compliance marketplace.
• Prepare reports on competitive win rates and loss analysis.
• Present our differentiation to major prospective clients.

What you'll bring:

• An understanding of the Financial Crime Compliance software market.
• Experience working in a financial crime department or software vendor for 2 years+.
• A detail oriented and a great research acumen.
• Strong Google Slides, Docs and Sheets skills.
• You will enjoy attending conferences.
• You will be comfortable acting as a “secret agent” during competitor research activities.

What’s in it for you?

• In addition to all of the normal stuff (flexible work location, competitive salary, healthcare, etc.):
• You will be part of a company destined to disrupt the entire financial crime prevention market.
• You will be the owner of a critical capability for the organisation.
• You will be part of a group of people who will care as much about each other's personal development as their own.

About us:

ComplyAdvantage is the financial industry’s leading source of AI-driven financial crime risk data and detection technology. Our mission is to neutralise the risk of money laundering, terrorist financing, corruption, and other financial crime.

More than 1000 companies rely on us to understand the risk of who they’re doing business with through the world’s only global, real-time database of people and companies. Our solutions identify thousands of risk events daily from millions of structured and unstructured data points.

We have five global hubs in New York, London, Singapore, Lisbon and Cluj-Napoca and are backed by Goldman Sachs, Ontario Teachers, Index Ventures, and Balderton Capital.

Since 2014, we have raised over $100 million in funding, and in 2022 alone grew by over 40% to over 500 people globally. Over the next 12 months, as our revenue increases, we plan to increase to 600.

At ComplyAdvantage diversity fuels our rocket ship and our commitment to inclusion across race, gender, age, religion, identity and experience drives us forward every day. We encourage everyone to apply and aspire to consider every application fairly.

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