Technical Designer

BT Group; Chippenham, Bristol, Reading, Hemel Hempstead; On-site; GBP 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company where you can shape the future of enterprise networks and digital strategies. As a Technical Designer, you will collaborate with diverse teams and engage stakeholders to create tailored solutions that drive business success. Your expertise in ICT frameworks and architecture will be crucial in delivering transformative solutions for defence customers. This role offers the chance to work with an industry-leading technical team, tackling unique challenges and making a significant impact in a collaborative environment. If you're passionate about technology and innovation, this opportunity is perfect for you.

Benefits

£5000 annual bonus for DV clearance

10% on target bonus

25 days annual leave

Flexible benefits including cycle to work

World-class training and development opportunities

Discounted broadband, mobile and TV packages

Access to retail discounts

Qualifications

• Expertise in ICT vendor solutions and architecture frameworks.
• Ability to translate customer needs into actionable designs.

Responsibilities

• Design innovative enterprise network solutions aligned with business goals.
• Develop architecture documentation addressing stakeholder requirements.

Skills

ICT vendor solutions

Architecture approaches and languages

CAPEX/OPEX costings

Risk assessment and mitigation

Stakeholder communication

Tools

Cisco

Juniper

Palo Alto

F5

Microsoft

AWS

Job description

Technical Designer

Function: Architecture Solution and Design

Unit: Business

Location: Chippenham (4308), Chippenham, United Kingdom

Why this job matters

Have you ever wanted to shape the future of enterprise networks and digital strategies in a meaningful way?

As part of our Solution Design Authority practice, you’ll collaborate with defence customers, support internal teams (Sales, Business, Technology, Security, and Operations), and work with third-party technology providers. Reporting to the Solution Design Authority Manager, you’ll play a key role in delivering transformative solutions.

You’ll engage stakeholders to design innovative enterprise network solutions that align with digital strategies and advance business goals. Drawing on robust ICT frameworks, security principles, and industry best practices, you’ll provide architectural expertise and guide projects through from start to finish stages of the design and delivery lifecycle.

Joining an industry-leading technical team, you’ll work alongside architects, designers, and analysts, applying your expertise to tackle unique and unexpected challenges. Together, you’ll create tailored solutions that ensure success for every project.

What you’ll be doing

1. Act as the solution designer for a domain or service platform and provide solution overview and familiarisation to operational support teams.
2. Create statement of works for appropriate internal/external design and delivery team’s engagement.
3. Translate customer visions and business needs into actionable solution design requirements, including cost assessments (CAPEX/OPEX), dependencies, risks, and mitigation strategies to support business opportunities and service delivery.
4. Offer subject matter expertise to stakeholders, shaping service changes, qualifying resource requirements, and addressing complex customer requests such as RFIs, CCNs, or solution proposals throughout the design lifecycle.
5. Develop enterprise and solution architecture documentation, including ‘as-is,’ ‘to-be,’ and transitional states, addressing business and technology needs while meeting stakeholder requirements.

Skills You'll Need

• Familiar with a wide range of ICT vendor solutions and products, including Cisco, Juniper, Palo Alto, F5, Nokia, Ribbon, Avaya, Microsoft, AWS, Dell/EMC, HPE, and Blackberry.
• Hands-on experience with industry-standard architecture approaches and languages.
• Adept at responding to in-life change requests and bid proposals, tailoring solutions to meet customer requirements.
• Understand CAPEX/OPEX costings and ensure proposed changes align with customer needs and budgets.
• Skilled at identifying risks, assessing impacts, proposing mitigation strategies, and solving problems effectively.
• Able to explain ICT solutions to stakeholders with varying levels of technical expertise.

Benefits of working for BT include:

• £5000 annual bonus for having DV clearance.
• 10% on target bonus.
• 25 days annual leave (not including bank holidays), increasing with service.
• Huge range of flexible benefits including cycle to work, healthcare, season ticket loan.
• World-class training and development opportunities.
• Option to join BT Shares Saving schemes.
• Discounted broadband, mobile and TV packages.
• Access to 100’s of retail discounts including the BT shop.

With over 175 years of heritage, BT is now the flagship business brand of BT Group. We’ve brought together our best people and capabilities into a B2B powerhouse serving 1.2 million business customers internationally.

We’re a global leader for secure connectivity and collaboration platforms for businesses of all shapes and sizes, from big household names and government departments, right through to sole traders and new start-ups. But it’s not just the technology that matters, it’s what it can do to help them build stronger, smarter, more secure businesses.

We value diversity and inclusion and believe in making a positive impact. We connect for good by championing digital inclusion and equipping people, businesses, and communities with digital skills to thrive.

As a member of our team, you will be part of an organisation that celebrates difference, fosters innovation and provides you with opportunities to be your best. With millions of businesses relying on us daily, joining BT means you can be part of a diverse and multi-skilled team that makes a significant impact to society.

Although these roles are listed as full-time, if you’re a job share partnership, work reduced hours, or any other way of working flexibly, please still get in touch.

We will also offer reasonable adjustments for the selection process if required, so please do not hesitate to inform us.

Studies have shown that women and people who are disabled, LGBTQ+, neurodiverse or from ethnic minority backgrounds are less likely to apply for jobs unless they meet every single qualification and criteria. We're committed to building a diverse, inclusive, and authentic workplace where everyone can be their best, so if you're excited about this role but your past experience doesn't align perfectly with every requirement on the Job Description, please apply anyway - you may just be the right candidate for this or other roles in our wider team.