Technical Delivery Manager (Enterprise Data)

M&G; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Job summary

M&G is seeking a Technical Delivery Manager (Data) to lead end-to-end data initiatives within Enterprise Data. You will align business, technology and delivery teams to shape outcomes, plan work, manage dependencies and deliver secure, well-governed data solutions across cloud platforms.

The role requires driving pace, discipline and clear stakeholder communication, ensuring production readiness and smooth transition to BAU, with a focus on data governance and resilience.

Qualifications

• Experience delivering complex data initiatives across cloud platforms.
• Ability to plan, manage risks and dependencies and communicate clearly.
• Knowledge of data delivery concepts: ingestion, integration, ETL/ELT, data governance.

Responsibilities

• Own end-to-end delivery for data initiatives from inception to handover.
• Create integrated delivery plans with milestones, dependencies and decisions.
• Establish delivery governance, quality gates and escalation routes.
• Collaborate with Product Owners, architects, engineers, security, finance and operations.
• Support delivery across Azure and Databricks cloud data platforms.
• Manage delivery finances, forecasts and benefits tracking where applicable.
• Define acceptance criteria and operational readiness for data platforms and products.
• Ensure data protection, access control and lineage considerations are addressed.

Skills

Technical leadership

Data platform

Azure Databricks

Agile / hybrid

RAID governance

Stakeholder mgmt

Education

Relevant certification (delivery/ITSM/Agile)

Tools

Azure DevOps

Jira

Job description

At M&G, our purpose is to give everyone real confidence to put their money to work. With a heritage dating back more than 175 years, we have a long history of innovation in savings and investments, combining asset management and insurance expertise to offer a wide range of solutions.

Our two distinct operating segments, Asset Management and Life, work together to provide access to balanced, long-term investment and savings solutions.

Through telling it like it is, owning it now and moving it forward together with care and integrity; we are creating an exceptional place to work for exceptional talent.

We will consider flexible working arrangements for any of our roles and offer workplace adjustments to ensure you have the support you need to succeed in your role.

Technical Delivery Manager (Data)

Job Description

The Technical Delivery Manager (Data) leads the end-to-end delivery of data initiatives across Enterprise Data.

This role brings business, technology and delivery teams together to shape clear outcomes, plan work effectively, manage dependencies and deliver secure, resilient and well-governed data solutions. The role will support delivery across cloud data platforms and will work closely with data engineering, architecture, testing, security, finance, operations, product and business stakeholders.

Success in this role means delivering change with pace, discipline and care. The role holder will create clarity, manage risk, keep stakeholders informed and make sure solutions are ready to transition into production and ongoing support.

Main Responsibilities

• Own end-to-end delivery for assigned data initiatives, from inception and planning through build, test, release, warranty and handover to support.
• Create and maintain integrated delivery plans, including scope, milestones, dependencies, risks, actions, issues and decisions.
• Establish clear delivery governance, including reporting, quality gates, change control, RAID management and escalation routes.
• Work closely with Product Owners, business leads, architects, engineers, testers, security, risk, finance and operations teams to deliver agreed outcomes.
• Support delivery across cloud data platforms, including Azure and Databricks, making sure requirements, priorities and outcomes are clear and traceable.
• Manage delivery finances, forecasts, benefits tracking and resource planning where applicable.
• Define and manage acceptance criteria, delivery controls and operational readiness for data platforms and data products.
• Make sure data protection, access control, auditability, lineage, metadata and wider control requirements are considered as part of delivery.
• Lead supplier and third-party delivery where relevant, including statements of work, delivery commitments, onboarding, offboarding, service expectations and performance.
• Maintain clear, concise and timely communication with stakeholders, including senior stakeholders, delivery teams and control functions.
• Identify, manage and escalation risks, issues and dependencies early, with clear options and recommendations.
• Support smooth transition into BAU, making sure monitoring, alerting, support processes, runbooks and ownership are understood.
• Drive continuous improvement across delivery practices, including templates, playbooks, retrospectives, delivery metrics and ways of working.
• Role-model collaborative, transparent and outcome-focused delivery across cross-functional teams.

Key Knowledge, Skills And Experience

• Strong technical delivery capability in complex data, cloud or platform environments.
• Good understanding of the software delivery lifecycle, including discovery, requirements, planning, build, testing, release, warranty and support.
• Knowledge of project and delivery methods such as Agile, Scrum, Waterfall or hybrid approaches.
• Understanding of data delivery concepts, including ingestion, integration, ETL/ELT, data modelling, reporting, analytics, data quality and data governance.
• Working knowledge of cloud data platforms and data delivery tooling, including Azure, Databricks, Azure DevOps, Jira or similar tools.
• Ability to manage cross-functional delivery teams, including internal colleagues and external suppliers.
• Strong stakeholder management skills, with the ability to communicate clearly with technical and non-technical audiences.
• Strong planning, prioritisation and problem-solving skills, with the confidence to manage risks, dependencies and trade-offs.
• Good understanding of operational readiness, support handover and production resilience.
• Knowledge of risk, control, compliance and data protection considerations in a regulated environment.
• Ability to constructively challenge, influence decisions and keep delivery focused on agreed outcomes.
• Relevant project, Agile, cloud, IT service management or delivery certification is desirable.

Suggested Essential Skills

• Technical delivery leadership
• Data platform delivery
• Azure and Databricks delivery awareness
• Agile and hybrid delivery methods
• Delivery governance and RAID management
• Stakeholder management``` Wait use proper closing tags. Let's correct it.