Technical Delivery Manager

Flight Centre Travel Group; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Discounted travel for family and team

Career progression

Fun culture with events

Active Hour

Health cash plan

Job summary

Flight Centre Travel Group is seeking a skilled Technical Delivery Manager to own the end-to-end delivery of the M&E Single Operating Model programme, ensuring all technical workstreams are planned, coordinated, and delivered to schedule and standard.

You’ll drive integration between our M&E platform, Microsoft Dynamics 365 and finance systems, coordinating with the Integration Tech Lead and Finance Systems team.

Qualifications

• Proven technical delivery or programme management experience.
• Strong Agile/Scrum delivery expertise and Azure DevOps experience.
• Experience managing risks, dependencies, and cross-functional delivery.
• Excellent stakeholder management and communication skills.
• Strong prioritisation, problem-solving, and decision-making abilities.
• A self-driven, collaborative, and accountable approach.

Responsibilities

• End-to-end technical delivery of the M&E Single Operating Model programme.
• Coordinate integration between the M&E platform, Dynamics, and finance systems.
• Manage risks, dependencies, and governance across multiple teams.
• Engage with Product Managers and Product Owners to translate requirements into delivery outcomes.
• Act as central point of accountability for technical delivery across the programme.

Skills

Technical delivery

Agile/Scrum delivery

Stakeholder management

Communication

Prioritisation & problem-solving

Collaborative & accountable

Education

Degree in Technology, Finance, or related field

Tools

Azure DevOps

Microsoft Dynamics 365 Finance & Operations

Job description

Flight Centre Travel Group is one of the world’s largest travel companies with over 12,000 employees globally - who we call ‘Flighties’. With over thirty brands under our family tree and headquarters in more than twenty countries, our roles are diverse and our opportunities are endless. When, we say we’re a great place to work, we have the proof to back it up. Over the past 12 years we’ve been voted a ‘Great Place to Work’ including one of the Best Workplaces for Wellbeing and Best Workplaces for Women. Together, we live and breathe our number one philosophy, our people, and turn up each day driven by our purpose to open up the world for those who want to see. Put simply, we’re a bunch of travel lovers looking for more travel lovers to join our family.

About The Role

The Technical Delivery Manager is responsible for the end to end technical delivery of the M&E Single Operating Model programme, ensuring all technical workstreams are planned, coordinated, and executed to schedule and to the required standard.

The primary focus of the role is the delivery of the integration between our M&E operational booking platform and Dynamics, and the associated finance systems development, working closely with the Integration Tech Lead, Senior Integration Developer, and Finance Systems technical team.

The role also coordinates technical dependencies across wider Corporate Technology teams including Content & Workflow, Platform Services, Data, and Reporting, acting as the central point of accountability for technical delivery across the programme.

About You

You’re an experienced Technical Delivery Manager or Programme Delivery professional with a proven track record of delivering complex technology initiatives across multiple teams and stakeholders. Ideally, you've worked within corporate travel, Meetings & Events, or another multi-system technology environment.

You have strong Agile delivery experience, including managing teams through Azure DevOps, and are confident overseeing delivery plans, risks, dependencies, and governance. You work closely with Product Managers and Product Owners to turn requirements into successful delivery outcomes.

A strong communicator and relationship builder, you can engage effectively with both technical and business stakeholders. You thrive in fast-paced, global environments, balancing competing priorities while maintaining a focus on delivery and customer value.

You'll Bring:

• Proven technical delivery or programme management experience.
• Strong Agile/Scrum delivery expertise and Azure DevOps experience.
• Experience managing risks, dependencies, and cross-functional delivery.
• Excellent stakeholder management and communication skills.
• Strong prioritisation, problem-solving, and decision-making abilities.
• A self-driven, collaborative, and accountable approach.

Nice To Have:

• Experience integrating operational platforms with ERP systems, particularly Microsoft Dynamics 365 Finance & Operations.
• Experience within corporate travel, Meetings & Events, or related technology sectors.
• Knowledge of finance, invoicing, or back-office systems.
• A degree in Technology, Finance, or a related field.

You’ll be comfortable working with global teams across multiple time zones, with flexibility to travel internationally when required.

• Flexible/hybrid working model - a mix of remote and office work.
• Discounted travel for family and friends - booked by our in-house travel team – as part of Flight Centre Travel Group, you have access to industry rates and discounts for you and your friends and family.
• Career progression – as part of Flight Centre Travel Group with a global brand network spanning 30+ brands and 20+ countries you are empowered to create clear career pathways and have access to the training and support needed to achieve your goals.
• Fun culture with industry-renowned social events (think monthly award nights, global conferences, end-of-financial year balls + more).
• Active Hour – an hour set aside each week to spend on your well-being.
• Bronze-level health cash plan - claim cash back against a range of medical services including dentistry, optical, and chiropractic.
• Plus so much more (company-matched charitable giving, excellent pension scheme, an active hour each week etc.)

Our number one philosophy is Our people. Flight Centre Travel Group's promise is to provide an environment with equality of respect, dignity and opportunity for all our employees. We value an inclusive and supportive workplace which reflects the diversity of our society.

We welcome accommodation requests to help make our hiring and onboarding experience as accessible as possible. Please advise us about accommodation needs at any point by contacting our Recruitment Team at [e-mail].