Technical Data Operations Business Specialist

Airbus; West of England; Sur place; GBP 70 000 - 95 000; Plein temps

Résumé du poste

Airbus Operations Limited is seeking a Product Leader Delegate for the AMM domain within its Technical Data & Publications scope. You will bridge AMM product leadership and Tech Data production teams across FR, UK, GE, ES and India, ensuring AMM rules are implemented consistently and with high quality.

You will drive collaborative initiatives, evaluate design changes, and help define long-term innovation strategies for maintenance documentation and usability.

Qualifications

• Experience in Airlines or MRO industries with maintenance background.
• Strong knowledge of Aircraft Systems and ability to manage complex concepts.
• Proven ability to lead across multi-site, multi-cultural teams.
• Excellent written and spoken English; other languages a plus.

Responsabilités

• Act as the key Product Specialist contact for all Tech Data production teams within the Systems domain for the AMM perimeter.
• Act as a strategic bridge between AMM Product Leaders (technical authorities) and Tech Data production teams across all sites (FR, UK, GE, ES and India).
• Explain, deploy technical guidance to ensure that AMM is generated as per maintenance and operational rules
• Contribute to the evaluation of design changes, resolving complex technical system issues and drive evolutions in AMM authoring rules.
• Capture operational production needs and constraints via regular alignment meetings with the Tech Data production teams and the broader Tech Data ‘AMM’ network.
• Contribute for creating and updating AMM documentation, user guides and the long-term innovation strategy based on your maintenance and operations background
• Monitor progress and status tracking alongside to enhance maintenance efficiency to the customers (for airlines and MROs).

Connaissances

Systems Engineer

Airlines/MRO knowledge

International leadership

English communication

Autonomy

Description du poste

Job Description:

Product Leader Delegate (PLD) - Systems Domain

A great opportunity has arisen to join Airbus Customer Services as Aircraft Maintenance Manual (AMM) Product Leader Delegate (PLD) to join the Technical Data Systems Business Operations team.

Our Mission: Safety and Efficiency

Technical Data is essential for safe and efficient aircraft operations, as we develop and deliver all maintenance and material documentation to our customers. It is the second most critical deliverable after the aircraft itself. This position makes you a key interface with our customers, directly influencing customer satisfaction. The increasing demands from customers and airworthiness authorities, alongside the complexity of our products, make this role both thrilling and vital to Airbus's reputation.

Shape the Future of Technical Data

The world of Technical Data is rapidly evolving. Joining us now means you will be at the forefront, helping to shape the future of how Airbus delivers maintenance information. Our core mission is to equip our customers (Airlines, MROs, Lessors) with essential manuals (AMM, TSM & IPC) for safe, efficient, and compliant maintenance operations throughout the aircraft lifecycle.

Who are we? A transnational Business Operations department, based in France, UK, Germany, Spain and Bangalore India, responsible for the maintenance documentation for all systems and cabin systems. We are proud of our diversity, innovative spirit, know-how and our professionalism in delivering to our customers.

In this role, you will act as the Product Specialist contact for Systems Tech Data organisation. You will be part of the Aircraft Maintenance Manual (AMM) Product Leaders (PLs) and Product Leaders Delegate (PLDs) network. Your mission bridges the link between Product Leaders and Tech Data production teams (Technical Data Engineer - TDE), ensuring accurate implementation of AMM product definition, technical rules and long-term innovation strategies.

This role offers a transnational, dynamic and continuously involving scope because the ‘Aircraft Maintenance Manual (AMM)’ product that you will be responsible for contains the instructions for the on-aircraft maintenance necessary to ensure the continued airworthiness of the aircraft.

Beyond the core Technical Data (TD) responsibilities, the successful candidate will have the opportunity to take on additional transversal initiatives and lead future special topics as organizational needs expand.

Key Missions & Responsibilities

• Act as the key Product Specialist contact for all Tech Data production teams within the Systems domain for the AMM perimeter.
• Act as a strategic bridge between AMM Product Leaders (technical authorities) and Tech Data production teams across all sites (FR, UK, GE, ES and India).
• Explain, deploy technical guidance to ensure that AMM is generated as per maintenance and operational rules
• Contribute to the evaluation of design changes, resolving complex technical system issues and drive evolutions in AMM authoring rules.
• Capture operational production needs and constraints via regular alignment meetings with the Tech Data production teams and the broader Tech Data ‘AMM’ network.
• Contribute for creating and updating AMM documentation, user guides and the long-term innovation strategy based on your maintenance and operations background
• Monitor progress and status tracking alongside to enhance maintenance efficiency to the customers (for airlines and MROs).

Transverse Actions & Evolving Scope

• Take ownership of transverse delegated tasks from AMM Product Leaders, including launching and managing corrective actions for production errors.
• Influence AMM strategy implementation across Product Leaders (delegate) network and Tech Data production teams (Technical Data Engineer - TDE)
• Analyze feedback from the field and customers (incl. Airlines and MROs) to continuously refine AMM usability, accuracy, and operational efficiency.
• Take proactively initiatives within your perimeter and lead additional transverse topics, special projects, or new operational scopes assigned as the role develops.
• Influence strategic thinking and contribute to the strategy definition across the AMM Product Leaders (Delegate) community.

Required Skills & Profile

• Systems Engineer or Technical Expertise: in Airlines or MRO industries and a proven background in maintenance would be a strong plus
• Knowledge of Aircraft Systems and high adaptability to manage complex concepts
• ExperienceTransverse & International Leadership: Ability to collaborate effectively across multi-site, multi-cultural teams (France, UK, Germany, Spain and India).
• Communication: Excellent english written and spoken communication skills to distill technical/ AMM product rules into clear operational guidelines.
• Autonomy & Initiative: Strong problem-solving mindset, capable of taking ownership of unresolved issues and driving cross-functional alignment.
• Quality & Detail Oriented: Rigorous approach to quality checks, rule enforcement, and process tracking.
• Language: English to negotiation level , any other language such as French, Spanish or German being a plus

This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.

Company:
Airbus Operations Limited

Employment Type:
Permanent

Experience Level:
Professional

Job Family:
Technical Data & Publications

Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.

Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [e-mail] .

At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.