The primary aim of this role is to be a key, client-facing member of a delivery team that engages with clients throughout their journey of transforming their organisation, using data.
Key Responsibilities
- Working with the client to identify and articulate their business challenges and needs
- Working with clients to unpack these challenges and identify the underlying causes
- Working with clients to identify and define the requirements that will drive the design and build of data management and data warehousing solutions
- Analysing and documenting business processes
- Analysing and making sense of data
- Providing a link between the client and the Telefonica Tech Data & AI development team
- Helping clients prioritise their requirements and plan implementation approaches
- Bringing industry-leading practice and business analysis skills to client engagements
- Contributing to the building of the Telefonica Tech Data & AI Business Consulting methodologies and intellectual properties
- Helping support data migration engagements by leading source to target mapping exercises
Requirements
- Excellent client-facing and trust-building skills, an understanding of business strategy and objectives, a deep understanding of business processes, commercial acumen, and a proven track record of delivering data solutions
- The ability to quickly understand a client's business strategy and business objectives
- Analytical skills to identify, define, and unpick problems
- The ability to clearly define, agree, and articulate customers' business requirements
- Candidates with a background in software development, business analysis or project management
- The ability to understand line of business systems and their underlying data
- Collaborative personality and way of working to build client relationships and trust
- The ability to communicate (written and spoken) with a wide range of stakeholders, up to and including senior manager or director level
- The ability to bridge the business and technical domains
- A good understanding of data management and integration platforms and tools
- Experience of working on data analytics/data warehousing projects and translating these requirements into logical dimensional models
- Hands on data related experience, performing activities such as data analysis, data profiling, and data mapping
- Working with source system SMEs and target system experts to correctly map entities and data elements for both data platform engagements and system integration/migration engagements
Success Metrics
- You'll clearly and accurately define customers' requirements that will drive the delivery of our data management solutions
- You'll deliver your outputs to a high quality and to specification, on time, and to budget
Telefónica Tech (part of the Telefónica Group) is a leading NextGen Tech solutions provider with a highly diversified team of over 6,000 exceptionally skilled employees and +60 nationalities. We serve more than 5.5m customers every day in over 175 countries, with a global ecosystem of market-leading partners.
Our values are Open, Trusted and Bold. We are proud to be partnered with leading companies such as Microsoft, HPE, Palo Alto, Crowdstrike, Fortinet, and AWS.