Technical Customer Advisor (Dutch-Speaking)

ZipRecruiter; Manchester; On-site; GBP 34,000 - 40,000; Full time

Job summary

A dynamic international engineering company is seeking a customer-focused individual in Manchester. The role involves handling inbound calls, guiding customers to the right products, and supporting the sales team. Ideal candidates are fluent in Dutch and English, have a strong communication background, and thrive in a collaborative, fast-paced environment.

Benefits

Structured training and support from day one

Collaborative team culture

Real opportunities for growth

Competitive salary with bonus and profit share

Enhanced benefits

Qualifications

• Fluent in Dutch and English is essential.
• Strong communication skills and service orientation needed.
• Experience in customer service or technical support preferred.

Responsibilities

• Handle 10–15 inbound calls per day from customers.
• Guide customers to suitable solutions and book product demonstrations.
• Support the external sales team as necessary.

Skills

Fluent Dutch

Fluent English

Strong communicator

Service-minded

Fast learner

Curious mindset

Job description

Job Description

Role highlights:
Practical, Consultative and Customer-Focused
East Manchester
Up to £40,000 base
International business, real development, no cold calls

If you’re the kind of person who enjoys solving problems, understanding products, and helping people find the right solution, this might be your next move.

We’re supporting an international engineering company in their search for someone who can speak confidently with customers, listen to their needs, and recommend the best-fit product or configuration.

No cold calls. No pressure selling. Just smart, honest conversations with customers who already know what they’re looking for, they just need a bit of help to get it right.

What You’ll Actually Do:

* Handle 10–15 inbound calls per day from customers across technical industries

* Listen, ask the right questions, and guide them to the most suitable solution

* Book product demonstrations and support the external sales team where needed

* Use CRM and product tools to stay organised and spot follow-up opportunities

* Be part of a small, close-knit team that values service over selling

What They’re Looking For:

* Fluent Dutch & English

* Strong communicator, confident on the phone, and service-minded

* Fast learner with a curious mindset, you enjoy understanding how things work

* Prior experience in customer service, internal sales, retail tech, or technical support is all welcome

* Someone who thrives in a fast-paced, team-oriented environment

Why You’ll Like It:

* Structured training and support from day one

* A product range that’s trusted and respected in its field

* A collaborative team culture with real opportunities for growth

* Competitive salary with bonus and profit share

* Enhanced benefits

Ready to take the next step?
Apply now — even if you're just curious, this could be the right fit