Technical Coordinator

www.findapprenticeship.service.gov.uk - Jobboard; Wigan; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading manufacturer near Wigan is seeking a Technical Coordinator to support their technical team. The role involves producing technical details, advising customers, and conducting calculations. Candidates should have a strong technical background in construction or roofing and exceptional customer service skills. The position offers a salary between £25,000 to £35,000 with benefits including healthcare and a pension.

Benefits

24 days holiday (rising to 26 with service)

Healthcare scheme

Generous pension contribution

Ongoing development

Qualifications

• Technical understanding within roofing, building envelope, construction.
• Experience reading and understanding technical drawings.
• Exceptional customer service and problem-solving ability.

Responsibilities

• Support design detailing for specification.
• Provide technical advice and information to customers.
• Manage queries and solve inquiries over phone and email.
• Conduct technical calculations for bespoke customer designs.
• Collaborate with internal teams for guidance and training.

Skills

Technical understanding in roofing or construction

Experience reading technical drawings

Application of technical calculations

Acumen in mathematics

Exceptional customer service

Problem-solving ability

Ability to work under pressure

Job description

Reynco Ltd is supporting an industry leading manufacturer with the appointment of a Technical Coordinator to support their growing technical team. With a prestigious history and a commitment to delivering an exceptional service, our client provides an excellent platform for the successful candidate to advance their career alongside an industry leader in their field.

The Technical Coordinator will report into the Technical Team Leader and will be responsible for producing technical detailing for specification and providing support and assistance to customers such as (Architects, Installers, Engineers, End-Users) across bespoke technical queries relating to the company’s product range, applications and installation.

Remuneration

Salary: £25,000 to £35,000 (dependant on experience)

Benefits: 24 days holiday (rising to 26 with length of service), healthcare scheme, generous pension contribution & ongoing development.

Location: Wigan, Greater Manchester area


Key Role Responsibilities:

· Support design detailing for specification

· Provide technical advice and information to customers.

· Manage queries and solve inquiry response over phone and email.

· Detailed support for a defined technical area of product expertise.

· Conduct technical calculations for bespoke customer design requirements and specifications, advising on performance against current industry regulations.

· Collaborate with internal teams, providing guidance and training across products

· Support the Technical Team with proofreading product information and creating technical content for specification literature.

· Remain up to date with the latest technical and legislative changes related to all product offerings.

Experience Required:

· Technical understanding within roofing, building envelope, construction or similar industry sector is crucial.

· Experience reading and understanding technical drawings

· Application of technical calculations

· Acumen in mathematics

· Exceptional customer service and problem-solving ability

· Ability to work under pressure to meet deadlines and manage/prioritise own workload

What’s on Offer

This role offers a competitive salary of up to £35,000, along with great company benefits. This is a fantastic opportunity to progress within a widely regarded manufacturer with the ability make a significant impact on its technical operations.

Diversity & Inclusion

Reynco Ltd operate an inclusive and diverse recruitment process, whilst also ensuring our clients do the same and we can provide any advice or education to them in relation to this. If there may be any support or adjustments required at any point throughout your recruitment journey with us, then please let us know and our trained consultants will assist and advise you accordingly.