Technical Coordinator

Thames Water Utilities Limited; Reading; Hybrid; GBP 28.000 - 47.000; Vollzeit

Benefits dieser Stelle

26 days holiday

Performance pay

Generous pension

Cycle to work

Life assurance

Paternity leave

Enhanced maternity leave

Zusammenfassung

Thames Water is seeking a Technical Coordinator to join our Field Operations team. This predominantly field-based role oversees clean water treatment works, pumping stations and reservoirs, ensuring safe and efficient operation and statutory compliance.

You will support the Production Manager, manage the technical workbench, lead maintenance activity planning, and help improve asset availability while mentoring colleagues and coordinating with contractors. Hybrid working is available.

Qualifikationen

• Technical knowledge of Water Production.
• Experience with IOSH/HSW and contractor management.
• Strong attention to detail and proactive approach.
• Excellent communication and customer-facing skills.
• Understanding of project delivery and business processes.
• Ability to mentor others and influence at all levels.
• Proficiency with Company IT systems and Office software.

Aufgaben

• Deliver planned maintenance activities for an area to budget and timescales.
• Support Production Manager with controller of premises and site compliance.
• Manage the technical workbench to avoid delays in maintenance teams.
• Drive asset availability and implement technical fixes.
• Assist with area budgeting and cost controls.
• Identify and deliver efficiency and optimisation projects.
• Promote safety culture and manage contractor RAMs, TWOSA, permits, audits.
• Audit and drive continuous improvement; incident escalation.

Kenntnisse

Water production knowledge

IOSH/HSW experience

Attention to detail

Strong communication

Customer understanding

Project delivery knowledge

Mentoring ability

Stakeholder liaison

Office software proficiency

Jobbeschreibung

Job title Technical Coordinator Ref 46173 Division Asset Operations & Capital Delivery Location Hybrid - Fobney (WTW) - RG2 0SF Contract type Permanent Full/Part-time Full-time Salary Up to £47,000 per annum, depending on skills and experience Job grade B Closing date 05/11/2026

We are looking for a Technical Coordinator to join Thames Water

This is an exciting predominantly field-based role, working as part of a close and supportive Field Operations team overseeing clean water treatment works Pumping stations and reservoirs.

Utilise your technical expertise to Support the Production Manager, ensuring 24/7 safe and efficient operation of your area. Ensure total statutory compliance of your sites and assets. Support production team to troubleshoot asset defects, maximising asset availability.

What you’ll be doing as a Technical Coordinator:

• Planned maintenance & Statutory compliance: deliver planned maintenance activities for an area to budget and timescales; responsible for statutory inspection compliance, ensuring management systems are always up to date and to liaise with stakeholders for resource planning.
• Deputy Controller of premises: Support Production Manager with controller of premise activities. Ensure site compliance in relation to people, asset and process.
• Technical Workbench: effectively manage the technical workbench to ensure no delays for maintenance teams to deliver maintenance workplan, including planned follow ups and additional work. Manage ordering of maintenance and production equipment and critical spares in timely, efficient manner.
• Asset Availability: support improvements in area asset availability and resilience including leading on technical fixes as required, planned and event situations Responsible for updating new assets through the MDM corporate system.
• Financial: Awareness of area budget, to actively contribute to meeting area targets through the delivery of maintenance work, including capital recharge and MCW, to meet the area budget.
• Optimisation: Responsible for identifying, delivering and inputting into efficiency and optimisation projects. The proactive reduction of site trips.
• Contractor Management: Promote and encourage a positive H/S culture of our team and contractors, through safe systems of work, RAMs, TWOSA, permitting and site audits.
• Assurance: Ensure high standard of maintenance and reactive job completion through first line assurance i.e. comprehensive audit programme and continuous improvement from coaching and upskilling.
• Incident Management: Responsible for troubleshooting and acting as a point of escalation in resolving operational issues faced by the team by ensuring safe methods of working.

Base location:

Hybrid – Fobney WTW - Reading – RG2 0SF

Working pattern or hours:

36 Hours per week (Monday to Friday), plus the inclusion onto an out-of-hours rota for which you will receive additional payment.

Salary:

Up to £47,000 per annum, depending on skills and experience + car allowance

What we are looking for:

To thrive in this role, the essential criteria you’ll need is:

• Technical knowledge of Water Production.
• IOSH; HSW, and managing contractor experience.
• High attention to detail.
• Good communication skills and a proactive approach.
• Good understanding of customer expectations and our customer base.
• An understanding of project delivery, business procedures and processes.
• Ability to mentor & transfer skills to others.
• Ability to liaise at all levels and influence beyond span of control.
• Fully competent at using the appropriate Company IT systems and Office software.

Additional skills and experiences would be great to have/bring:

• Have previous experience in technical job design and/or prerequisite management within a utility company.

What’s in it for you!?

• Competitive salary up to £47,000 per annum, depending on skills and experience.
• 26 days holiday per year increasing to 30 with the length of service (plus bank holidays)
• Performance-related pay plan directly linked to company performance measures and targets
• Generous Pension Scheme through AON
• Access to lots of benefits to help you take care of you and your family’s health and wellbeing, and your finances – from annual health MOTs and access to physiotherapy and counselling, to Cycle to Work schemes, shopping vouchers and life assurance.
• Generous Paternity Leave, including 4 weeks paid and an optional 2 weeks unpaid.
• Enhanced Maternity Leave, 26 weeks full pay and 13 weeks half pay.

Find out more about our benefits and perks (Please note different T&Cs apply if on secondment)

Who are we?

We’re the UK’s largest water and wastewater company, with more than 16 million customers relying on us every day to supply water for their taps and toilets. We want to build a better future for all, helping our customers, communities, people, and the planet to thrive. It’s a big job and we’ve got a long way to go, so we need help from passionate and skilled people, committed to making a difference and getting us to where we want to be in the years and decades to come.

Thames Water is a unique, rewarding, and diverse place to work, where every day you can make a difference, yet no day is the same. As part of our family, you’ll enjoy meaningful career opportunities, flexible working arrangements and excellent benefits.

If you’re looking for a sustainable and successful career where you can make a daily difference to millions of people’s lives while helping to protect the world of water for future generations, we’ll be here to support you every step of the way. Together, we can build a better future for our customers, our region, and our planet.

Real purpose, real support, real opportunities. Come and join the Thames Water family. Why choose us? Learn more.

We’re committed to being a great, diverse, and inclusive place to work. We welcome applications from everyone and want to ensure you feel supported throughout the recruitment process . If you need any adjustments, whether that’s extra time, accessible formats, or anything else just let us know, we’re here to help and support .

When a crisis happens, we all rally around to support our customers. As part of Team Thames, you’ll have the opportunity to sign up to support our customers on the frontline as an ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It’s also a great opportunity to learn more about our business and meet colleagues.

Disclaimer: due to the high volume of applications we receive, we may close the advert earlier than the advertised date, so we encourage you to apply as soon as possible to avoid disappointment.