Technical Contract Manager

CBW Staffing Solutions Ltd; Greater London; On-site; GBP 64,000 - 86,000; Full time

Job summary

CBW Staffing Solutions Ltd. is seeking a Technical Contract Manager for a banking contract based in the City of London. The role focuses on managing a high-profile building and delivering first-class facilities and maintenance services.

You will ensure client satisfaction, monitor KPIs and SLAs, and lead the site team while coordinating with senior management on monthly contract reviews. The position demands strong engineering knowledge and contractor oversight.

Qualifications

• Qualified in electrical or mechanical engineering discipline; C&G, HNC, HND or higher.
• Strong understanding of building management systems.
• Strong technical engineering understanding.
• Experience of managing contractors.
• Experience of service delivery in high profile commercial buildings.
• Excellent verbal and written communication with all levels of staff and clients.
• Ability to manage and prioritise a demanding and varying workload.

Responsibilities

• Ensure client satisfaction and development of the contract to increase contract responsibilities.
• Ensure contractually agreed KPIs / SLAs are met and knowledge of the contract is maintained during monthly reviews with senior management.
• Attend strategic contractual/operational meetings with the client weekly or as required.
• Ensure successful completion of reactive and PPM works orders to meet KPIs and SLAs.
• Provide leadership and management to the site team as necessary.

Skills

Electrical engineering

Mechanical engineering

Contract management

Building management systems

Contractor management

Service delivery

Communication skills

Education

C&G/HNC/HND or higher

Job description

Technical Contract Manager – Banking contract – City of London - 75K
Would you like to work at a unique building based in the City of London, close to Moorgate?
Have you got a proven track record with the technical facilities and maintenance services industry?
If so please read on...
One of the UK's leading companies in the facilities industry is currently looking to recruit a Technical Contract Manager to work on a high profile contract based in the City of London, close to Moorgate.
They currently maintain a number of facilities and maintenance contracts across the UK and are looking for a proven manager to manage a truly unique building which offers a totally different working environment.
Duties of the role will include the following:

• Ensure client satisfaction levels are at a constantly high level, leading to development of the contract to increase contract responsibilities.
• Ensure contractual levels are obtained and superseded and an in depth knowledge of the contract is maintained and demonstrated on the internal monthly contractual review meetings with the senior management team.
• Ensure contractually agreed KPIs / SLAs are met.
• Attend strategic contractual/operational meetings with the client on a weekly basis, or as required.
• Ensure successful completion of all reactive and PPM works orders to ensure timely completion and close out, meeting KPIs and SLAs as necessary.
• Provide leadership and management to the site team as necessary.

Applicants for this role must be able to demonstrate the following:

• Qualified in electrical or mechanical engineering discipline; C&G, HNC, HND or higher.
• Strong understanding of building management systems.
• Strong technical engineering understanding.
• Previous experience of managing contractors.
• Experience of service delivery in high profile commercial buildings.
• Ability to communicate both verbally and in writing with all levels of staff and clients.
• Ability to manage and prioritise a demanding and varying workload.