TECHNICAL CONSULTANT - (MICROSOFT MODERN WORK, AUTOMATION & AI)

Reply, Inc.; United Kingdom; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

Reply, Inc. is looking for a Technical Consultant specialized in Microsoft Modern Work, Automation & AI. This hybrid-based role will involve the design and delivery of solutions across Microsoft 365 and Power Platform.

The ideal candidate will have relevant consulting experience, strong communication skills, and be comfortable translating client needs into actionable technical requirements.

The position is open for locations in London or Manchester, engaging with a dynamic team to leverage modern workplace technologies.

Qualifications

• Relevant professional experience in consulting, business technology, or solution delivery.
• Experience working with Microsoft 365 and Power Platform technologies.
• Strong ability to capture business requirements and document processes.

Responsibilities

• Gather business and functional requirements from clients.
• Conduct structured discovery and align solutions with project objectives.
• Shape high-level solution designs and ensure scalability.

Skills

Consulting background

Microsoft 365 experience

Power Platform knowledge

Strong communication skills

Agile delivery experience

Tools

Microsoft 365

Power Apps

Power Automate

SharePoint

Microsoft Teams

Job description

Career Opportunities: Technical Consultant - (Microsoft Modern Work, Automation & AI) (11309)

Requisition ID11309-Posted - Years of Experience (1) -Technology- Where (1)

Technical Consultant - (Microsoft Modern Work, Automation & AI)

WM Reply:

WM Reply is the Reply Group company specialising in improving employees day-to-day lives through modern workplace solutions and connecting consumers to products and experiences they love online. We support our clients from beginning to end; designing and building their solution and easing adoption. Making sure our clients are not just enjoying the benefits of the cloud but exploiting them as well. We are recognised as leaders within Sitecore, Dynamics 365, Office365 and the products within such as SharePoint, Power Platform, Yammer and Microsoft Teams. A Microsoft Gold Partner five times over! We have a colourful team who are famous for their imagination, delivery, passion for technology and most importantly, their pride in delivery. www.wm.reply.com

Role Overview:

WM Reply is seeking a Microsoft Modern Work, Automation & AI Technical Consultant to support the design and delivery of business-focused solutions across Microsoft 365, Power Platform and emerging AI capabilities. This role is suited to consultants who can work with clients to understand requirements, shape high-level solution designs, translate needs into clear user stories and support delivery teams through build, test and deployment. This hybrid-based role is located either in London or Manchester.

Responsibilities:

• Gather business and functional requirements from clients and internal teams, defining clear problem statements, scope, and success measures
• Conduct structured discovery, asking the right questions to align solutions with project objectives
• Shape high-level solution designs across Microsoft 365, Power Platform, and AI-enabled capabilities
• Ensure solutions are practical, scalable, and aligned with client needs, technical standards, and governance requirements
• Translate requirements into user stories, acceptance criteria, and clear delivery documentation
• Support sprint planning, backlog refinement, and ongoing clarifications with delivery teams
• Contribute to testing, validation, and handover activities across the project lifecycle
• Build strong relationships with clients and colleagues, fostering collaboration and trust
• Communicate solution options effectively and contribute to workshops, demos, and project discussions

About the Candidate:

• Relevant professional experience in consulting, business technology, or solution delivery; Microsoft certifications (e.g. PL-900, PL-100, PL-200, MS-900) are desirable
• Experience working with Microsoft 365 and Power Platform technologies, including SharePoint, Teams, Power Apps, and Power Automate
• Exposure to Copilot, AI features, or automation use cases would be advantageous
• Strong ability to capture business requirements, document processes, and translate needs into structured functional requirements and delivery artefacts
• Experience contributing to high-level solution design, considering user experience, technical feasibility, security, and governance
• Experience working in agile delivery teams, including writing user stories and acceptance criteria and collaborating with cross-functional teams
• Strong written and verbal communication skills, with the ability to explain technical concepts to non-technical audiences
• Curious and proactive mindset, with a strong focus on continuous learning and applying new technologies
• High level of ownership and accountability, with a focus on delivering quality outcomes
• Collaborative and client-focused approach, with the ability to work effectively across teams and deliver value through professional engagement

Reply is an Equal Opportunities Employer and committed to embracing diversity in the workplace. We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type regardless of age, sexual orientation, gender, identity, pregnancy, religion, nationality, ethnic origin, disability, medical history, skin colour, marital status or parental status or any other characteristic protected by the Law.

Reply is committed to making sure that our selection methods are fair to everyone. To help you during the recruitment process, please let us know of any Reasonable Adjustments you may need.