Technical Consultant - Dynamics 365 CE / Power Platform

TSG; North East; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A managed IT services provider in the UK is seeking a Technical Consultant for Dynamics 365 CE / Power Platform. The role involves designing and implementing innovative technology solutions, managing complex projects, and providing technical guidance to clients. Ideal candidates will have relevant certifications, extensive experience in Dynamics CRM, and strong skills in Power Platform tools. This role offers flexible working options and a range of benefits including a company bonus and annual leave.

Benefits

Company bonus scheme

25 days annual leave plus public holidays

Employee Assistance Programme

Life assurance (4x salary)

Qualifications

• Relevant Dynamics 365 CE and Power Platform certifications.
• Extensive experience in implementing Dynamics CRM solutions.
• Familiarity with tools like XRMToolBox.

Responsibilities

• Designing and implementing solutions using Dynamics CRM and Power Platform.
• Managing complex projects involving multiple stakeholders.
• Providing technical support on CRM features.

Skills

Dynamics 365 CE expertise

Power Platform proficiency

C#

JavaScript

SQL

Communication skills

Education

Degree or equivalent industry experience

Tools

Power Apps

Power Automate

Power BI

Visual Studio

Azure DevOps

Git

Job description

About the role:

The role of a Technical Consultant for Dynamics 365 CE / Power Platform is to utilize the Power Platform to contribute to the success of TSG and our clients. In the D365/Power Platform Practice, we do more than just implement systems; we understand our clients’ businesses and strive to make a difference through innovative technology solutions across the Value Chain. Responsibilities include designing, developing, implementing, testing, and deploying solutions using Dynamics CE and Power Platform, as well as troubleshooting and resolving related issues. Collaboration with clients and stakeholders for technical guidance and support is essential.

Who are we?

TSG (Technology Services Group) is a Managed IT Services provider serving UK-wide businesses. We are committed to delivering exceptional customer service, reflected in our consistent world-class NPS score of +80. Our core values are Team TSG, Service Excellence, and Shared Growth, which guide us in our mission.

Why work for TSG?

• Open and honest culture with active feedback and support
• Monthly wellbeing check-ins and support
• Social events, including virtual quizzes and annual festivals
• Two paid CSR days per year for community involvement
• Charity fundraising efforts and the TSG Foundation
• Commitment to environmental responsibility aiming for net zero carbon footprint
• Flexible working policies
• Relaxed dress code
• Opportunities for progression, training, and recognized qualifications

Job responsibilities include:

• Designing, developing, and implementing solutions using Microsoft Dynamics CRM and Power Platform tools such as Power Apps, Power Automate, Power BI, and Power Virtual Agents
• Managing and delivering complex projects with multiple stakeholders, integrations, customizations, and migrations
• Analyzing business requirements and translating them into specifications
• Providing technical guidance and support on Dynamics CRM and Power Platform features
• Conducting testing, troubleshooting, and debugging of solutions
• Preparing training, documentation, and presentations
• Supporting presales activities by demonstrating solutions and working with sales teams
• Leading and mentoring junior staff

Knowledge, Skills & Experience:

• Relevant Dynamics 365 CE and Power Platform certifications
• Degree or equivalent industry experience
• Full driving license
• Extensive experience in implementing Dynamics CRM/Customer Engagement and Power Platform solutions
• Expertise in Dynamics modules such as Sales, Customer Service, Field Service, and Copilot
• Proficiency in Power Apps, Power Automate, Power BI, and related technologies
• Strong skills in C#, .NET, JavaScript, HTML, CSS, SQL, and Azure services
• Experience integrating Dynamics 365 with other systems via APIs
• Familiarity with tools like Visual Studio, Azure DevOps, Git, XRMToolBox
• Excellent communication and interpersonal skills
• Solution-oriented with good influencing skills

Benefits include:

• Company bonus scheme
• 25 days annual leave plus public holidays
• Life assurance (4x salary)
• Contributory pension scheme (4% matched)
• Perkbox discounts
• Employee Assistance Programme
• Paid CSR days
• Company sick pay, income protection
• Enhanced maternity/paternity pay
• Home-based and hybrid working options
• Long service benefits
• Cycle to work scheme
• Employee recognition schemes

If this role interests you, please apply today to be considered.