Technical Consultant

Bloomreach; City Of London; Remote; GBP 55,000 - 75,000; Full time

Job summary

A dynamic technology company in London is seeking a Technical Consultant to drive client success with their engagement platform. You will implement tracking and data solutions and troubleshoot technical issues. The ideal candidate has strong frontend skills in JavaScript, HTML, and CSS, alongside excellent communication abilities. This role fosters collaboration across teams and offers a progressive work culture that prioritizes freedom and responsibility.

Benefits

Flexible working hours

Annual education budget

Employee Assistance Program

Stock options

Paid volunteer days

Qualifications

• Strong frontend experience with JavaScript, HTML, and CSS.
• Excellent communication skills.
• Proven experience in client-facing roles.
• Comfortable working in English.

Responsibilities

• Lead implementation of tracking and customer data solutions.
• Troubleshoot technical issues related to data collection.
• Collaborate with Business Consultants to build advanced use cases.
• Advise on integration workflows for client development teams.

Skills

JavaScript

HTML

CSS

Communication skills

Client-facing experience

Tools

Node.js

Python

SQL

BigQuery

Job description

Overview

Bloomreach is building the world’s premier agentic platform for personalization. We’re revolutionizing how businesses connect with customers, building and deploying AI agents to personalize the entire customer journey. We’re taking autonomous search mainstream, making product discovery more intuitive and conversational for customers, and more profitable for businesses. We’re making conversational shopping a reality, connecting every shopper with tailored guidance and product expertise — available on demand, at every touchpoint in their journey. We’re designing the future of autonomous marketing, taking the work out of workflows, and reclaiming the creative, strategic, and customer-first work marketers were always meant to do. All of that is built on the intelligence of a single AI engine — Loomi AI — so personalization is both autonomous and consistent. We power personalization for more than 1,400 global brands, including American Eagle, Sonepar, and Pandora.

What you’ll do

As a Technical Consultant in our fast-growing team, you’ll help clients unlock the full potential of Bloomreach Engagement. From implementation to optimization, you’ll partner with clients, Business Consultants, and internal teams to deliver technically robust, scalable solutions across web and backend systems.

You will:

• Lead implementation of tracking, weblayers, APIs, and customer data solutions on client websites and apps, ensuring long-term stability and performance.
• Troubleshoot and resolve technical issues related to data collection, integrations, and customer experience features.
• Collaborate with Business Consultants to build advanced use cases using real-time data, web personalization, dynamic content, triggered campaigns, and integrations with internal systems.
• Advise on server-side transformations and integration workflows to help client development teams make data usable within Bloomreach Engagement (e.g. API ingestion, data formatting, event structures).
• Write clear, concise technical specifications for data exports, API integrations, and partner tools.
• Suggest and co-create efficient technical solutions that match client needs and Bloomreach best practices.
• Present technical solutions to clients and stakeholders in workshops and larger public-facing forums where needed.

Who you’ll work with

You’ll be part of a collaborative, globally distributed team, working closely with:

• Technical Consultants – Your onboarding buddy and go-to for technical growth.
• Service Delivery Managers – Lead project scope and client success strategy.
• Customer Success Managers – Own the long-term client relationship.
• Business Consultants – Focus on strategic goals and use cases.
• Client Teams – From e-commerce and marketing to development and BI – you'll engage with stakeholders around the world.

Who you are

• You’re technically curious, client-focused, and driven to make things work, not just once, but reliably and at scale.

Must-haves

• Strong frontend experience with JavaScript, HTML, and CSS. Deep understanding of a specific vertical
• Excellent communication skills with confidence presenting technical topics to both developers and non-technical stakeholders.
• Proven experience in client-facing roles, including speaking to larger groups or leading workshops.
• Comfortable working in English across a diverse, international team.

Bonus points for

• Backend familiarity in Node.js, Python, PHP, SQL or BigQuery.
• Experience working with APIs, customer data platforms (CDPs), or marketing automation tools.
• Understanding of cloud-based ecosystems (e.g., Google Cloud Platform).
• A mindset of curiosity and continuous exploration, always looking for new ways to add value through tech.

#LI-HO1

More things you’ll like about Bloomreach:

Culture

• A great deal of freedom and trust. At Bloomreach we don’t clock in and out, and we have neither corporate rules nor long approval processes. This freedom goes hand in hand with responsibility.
• We have defined our 5 values and the 10 underlying key behaviors that we strongly believe in. We embed them in processes like recruitment, onboarding, feedback, personal development, performance review and internal communication.
• Flexible working hours and a virtual-first setup with Bloomreach Hubs across three continents.
• Company events to experience the global spirit and the road ahead.
• Opportunities to engage in volunteering activities — 5 paid days off to volunteer.
• Bloomreach Glassdoor page and Comparably page showcase our culture and rating.

Personal Development

• People Development Program with workshops and competency maps for select functions.
• Resident communication coach available to help navigate work-related communications and decision-making challenges.
• Leader Development Program for managers, including feedback, coaching, and follow-ups.
• Annual education budget of $1,500 for professional development.

Well-being

• Employee Assistance Program with counselors.
• Calm subscription for sleep and meditation.
• DisConnect days — an extra day off each quarter to unwind and spend time with loved ones.
• Sports, yoga, and meditation opportunities.
• Extended parental leave up to 26 weeks for primary caregivers.

Compensation

• RSUs or stock options depending on role, seniority, and location.
• Company performance bonus participation.
• Employee referral bonus up to $3,000.
• Bloomversaries — celebrate work anniversaries.

(Subject to employment type. Interns are typically exempt from marked benefits, usually for the first 6 months.)

Excited? Join us and transform the future of commerce experiences!

If this position doesn’t suit you, but you know someone who might be a great fit, share it— we will be very grateful!

Any unsolicited resumes/candidate profiles submitted through our website or to personal email accounts of Bloomreach employees are considered the property of Bloomreach and are not subject to payment of agency fees.

#LI-Remote