Technical Compliance Specialist

Betway Group; Greater London; On-site; GBP 65,000 - 100,000; Full time

Benefits offered by this job

Private Health Care

Life Insurance

Income Protection

Job summary

Betway Group is seeking a Technical Compliance Specialist to safeguard regulatory readiness across markets, manage end-to-end technical incidents, and provide compliant guidance to stakeholders. The role focuses on maintaining incident registers, reporting root causes and resolutions, and ensuring electronic platforms meet technical standards.

You’ll work within a fast-moving online gaming environment, collaborating with cross-functional teams, while navigating diverse regulatory requirements

Qualifications

• Clear, confident communication (written and verbal).
• Collaborative mindset across cross-functional teams.
• Strong organisational skills and multi-project management.
• Exceptional attention to detail and high-quality work.
• Adaptability in fast-moving environments.
• Proven experience in dynamic teams with complex casework.
• Understanding of remote regulatory requirements across jurisdictions.
• Ability to manage multiple tasks and deliver on time.
• Self-motivated with autonomous work style.
• Curious, problem-solving mindset.

Responsibilities

• Develop & maintain a solid knowledge of technical requirements to comply with online gambling legislation & regulations for multiple markets
• Execute end-to-end incident management including assessment, resolution, reporting & on-going monitoring
• Act as an escalation point for all technical compliance matters, providing clear, practical advice to the business
• Provide compliant options to internal & external stakeholders on how to resolve technical incidents
• Maintain an accurate technical incident register
• Provide technical incident reporting which clearly outlines the cause, effect, resolution
• Support operational teams to maintain compliant, stable and effective technical functionality

Skills

Clear communication

Collaborative mindset

Organisational skills

Attention to detail

Adaptability

Team experience

Regulatory understanding

Task management

Self-motivated

Curious problem-solver

Tools

Back-office systems

Job description

On average it takes 5 minutes to apply for this role. Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Do you see yourself as one of those "out-of-the-box thinkers", "Technical masterminds", "Outstanding creatives", or "Mind-boggling number crunchers"? If so, we want to welcome you to the Betway family and celebrate what makes you unique! Our global customer base is exploding and we need your skills to support us on this exciting journey!

Who we are

We’re Super Group, the NYSE-listed digital gaming company behind some of the world’s leading Sports and iGaming brands, including Betway and Jackpot City. We’re a powerhouse built on decades of expertise and we’re changing the game for good. Our mission is to give our customers a superclass entertainment experience.

Who we’re looking for

We’re on a thrilling journey of growth and innovation, and we need passionate, driven individuals to join us. At Super Group International, every day is action-packed, and we expect you to bring your A-game. In return, you’ll find a supportive environment where your skills can flourish and your career can soar.

Why we need you

We’re building experiences that wow our customers – and that starts with bold, curious people who want to do work that matters. If you’re hungry to grow, excited by impact and ready for a challenge that will supercharge your career, this could be your moment. As a Technical Compliance Specialist, you’ll play a key role in ensuring our systems and platforms meet the technical standards required across multiple regulated markets. You’ll develop strong expertise in regulatory technical requirements, manage end-to-end technical incidents — from assessment and resolution to reporting and ongoing monitoring — and act as an escalation point for all technical compliance matters. You’ll provide clear, compliant options to internal and external stakeholders, maintain an accurate technical incident register, and deliver detailed incident reports outlining root cause, impact and resolution. Your work will help safeguard the integrity, stability and regulatory readiness of our technical environment.

What you’ll do

• Develop & maintain a solid knowledge of technical requirements to comply with online gambling legislation & regulations for multiple markets
• Execute end-to-end incident management including assessment, resolution, reporting & on-going monitoring
• Act as an escalation point for all technical compliance matters, providing clear, practical advice to the business
• Provide compliant options to internal & external stakeholders on how to resolve technical incidents
• Maintain an accurate technical incident register
• Provide technical incident reporting which clearly outlines the cause, effect, resolution
• Support operational teams to maintain compliant, stable and effective technical functionality

What you’ll bring

• Clear, confident communication (written and verbal), and the ability to breakdown complex ideas
• A collaborative mindset, working smoothly with cross-functional teams to hit shared goals
• Strong organisational skills and the ability to manage multiple projects without dropping the ball
• Exceptional attention to detail and a commitment to high-quality work
• Adaptability — you stay sharp, productive and positive in fast-moving environments
• Proven experience working in a dynamic team, with complex casework
• Strong understanding of both remote regulatory requirements in various jurisdictions, ensuring adherence to legal standards
• Expertise in managing multiple tasks simultaneously, with a track record of delivering on time and within scope
• A self-motivated approach, with the ability to work autonomously and take ownership of tasks
• A curious, problem-solving mindset and the confidence to ask the right questions

Desirable skills you’ve got up your sleeve

• In-depth knowledge of sports betting markets, including odds calculation, betting types and market trends
• Previous experience in the online or land-based gaming or casino industry, with a strong understanding of player behaviour and industry regulations
• Familiarity with gambling regulations and compliance requirements in various jurisdictions, ensuring adherence to legal standards
• Experience using back-office systems to review, investigate and support technical compliance queries
• Strong Excel skills to manage, analyse and present technical compliance data clearly
• Experience analysing data to identify trends, risks and opportunities for improvement
• Basic coding knowledge to support technical investigations and process improvements
• Experience working in a technical or incident management role within the online gaming industry

These competencies are:

• Adaptability
• Ownership and accountability
• Initiating action
• Resilience
• Team orientation
• Integrity
• Innovation

What you’ll get back

We invest in your growth and wellbeing, so you can bring your best: Supergrowth is real here. Our learning and development programmes give you the tools, training and opportunities to level up fast. Your progress matters. Our Performance tool ensures you get meaningful feedback to support your development and superdrive your career. Support that has your back. Our Employee Assistance Programme offers resources for you and your family. Private Health Care Life Insurance Income Protection Ready to feel superclass? At Super Group, your experience matters. We’re honest, fair, and focused on helping you succeed – and your work will have real impact from day one.

Betway Group is a proud member of Super Group, who are listed on the New York Stock Exchange (ticker: SGHC). We are a leading provider of innovative and exciting entertainment across sports betting, casino and esports betting. Founded in 2006, our teams in Malta, Guernsey, Spain and London are constantly expanding and evolving. By developing and utilising the very latest technologies, we have remained at the forefront of the online gaming industry, providing innovative and interactive gaming experiences in a fair, safe and responsible environment. Driven by our shared vision to become the global leader in the online sports betting and casino industry, our people are forward-thinking, team-players who thrive on a collective diversity of skills and backgrounds. We provide our teams with the tools to create market-leading, cutting-edge interactive gaming experiences, from pre-game and live sports betting, to esports and casino. We bring our people closer to the action – putting them at the heart, making them feel part of it. We live and breathe our values – these values define how we conduct ourselves in everything we do shaping how we interact with each other, our customers and our business partners. If you can imagine yourself in an environment which thrives off collaboration, and where everything is possible, then Betway could be the place for you.