Technical Compliance Manager

PokerStars; Leeds; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A prominent gaming company in Leeds is seeking a Technical Compliance Manager to lead the compliance operations for in-house content development in the online casino sector. You will ensure adherence to regulatory standards across various markets, manage a team of specialists, and collaborate with internal and external stakeholders. The ideal candidate brings over 5 years of compliance experience and strong communication skills. This role offers a hybrid work model and a robust benefits package.

Benefits

Generous base salary

Benefits and rewards program

Career development opportunities

Qualifications

• 5+ years of focused Compliance experience in Online Casino.
• Strong communication skills in English.
• Exceptional knowledge and experience with people management.

Responsibilities

• Lead the Regulatory and Compliance Operations team.
• Collaborate with Product and Technology teams.
• Build relationships with certification labs and regulatory bodies.

Skills

Compliance experience in Online Casino

Strong communication skills

Stakeholder Management

Problem solving skills

Job description

Overview of the role

Flutter Studios is a newly established business unit in the group with a vision to bring value for all group brands that operate an online casino via the development and distribution of in-house and exclusive gaming content. Flutter Studios consists of colleagues across various functions including three game development studios which collectively boast several decades of experience in real money online casino game design and development.

The Technical Compliance Manager plays a pivotal role within Flutter Studios Team to develop in-house content development, ensuring its compliance with regulatory standards, and its distribution to a wide array of Flutter Brand partners, including FanDuel, Paddy Power, Sky Betting and Gaming, Sisal, Betfair, Adjarabet, and PokerStars, spanning multiple markets and jurisdictions.

This role will lead a team of regulatory and compliance operations specialists to help navigate the highly complex regulatory environments that Flutter Studios operates in, including the USA, Italy, the UK, Ireland and further jurisdictions. The role will ensure that the games and platform can be certified globally by considering local requirements, including the development and understanding of regulatory requirements for a Remote Gaming Server (RGS) and our wider platform aspirations from low level detail to high level certification processes.

The Technical Compliance Manager will have a strong level of experience with the Casino regulatory environment, and will develop and maintain relationships with both internal stakeholders as well as external stakeholders, to include certification labs and regulators themselves

This role follows a hybrid approach to working, allowing you to combine working from home with working in our modern offices. These discussions are between you and your manager to find the best pattern for you both, while recognising that quality time together is essential for keeping us mission-aligned.

What you'll do

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Work Output & Delivery:

• Lead the Regulatory and Compliance Operations team to ensure compliance with gaming regulations in various markets, including the USA, Italy, the UK, Ireland and others.
• Collaborate with Product and Technology teams to translate regulatory requirements into technical specifications, ensuring that products meet compliance standards.
• Own the compliance for the Flutter Studios Platform from development through BAU activities and operational management, ensuring adherence to regulatory standards.
• Build and maintain relationships with certification labs and regulatory bodies, facilitating a swift path to market and aligning customer experiences with regulatory expectations.
• Streamline Compliance processes and workflows, offering support for regulatory issues, incident management, and the maintenance of a library of essential documents.
• Stay vigilant in monitoring changes in regulations and promptly disseminate relevant information to Flutter Studios' different teams.

Team Leadership:

• Provide leadership to the Regulatory and Compliance Operations team, motivating and directing team members to meet compliance goals.
• Cultivate a culture of continuous improvement within the team, encouraging innovation and efficiency in compliance processes
• Conduct HR functions, including performance reviews, one-on-one sessions, team training and development, to enhance team members skills and knowledge.
• Develop and strengthen relationships with internal stakeholders and external entities, such as certification labs, regulators, and other Compliance teams within the Flutter business.
• Encourage knowledge exchange and cooperation among additional Compliance groups and the studios, encouraging a comprehensive approach to compliance endeavors.

Operational Excellence

• Drive operational excellence by ensuring the team's adherence to compliance standards in the development and maintenance of gaming products.
• Actively seek and implement efficiencies within Compliance processes and workflows, ensuring effective management of regulatory issues and incidents.
• Promote a proactive approach to staying informed about changes in regulations, allowing the business to adapt swiftly.
• Implement strategies to improve the general awareness and understanding of regulatory and technical compliance within the organization, fostering a compliance-conscious culture.

What you'll bring

Skills and Capabilities:

• 5+ years focused Compliance experience in Online Casino, direct experience of working with regulators and operators to ensure compliance.
• Ability to understand technical regulatory requirements deeply and communicate them effectively to a non-technical audience.
• Ability to inspire confidence in colleagues through your strong communication skills, including both oral and written communication in English.
• Stakeholder Management: ability to liaise with external and internal stakeholders at all levels, to include Senior Leadership.
• Ability to rapidly adapt and respond to changes in environment and priorities.
• Strong problem solving and analytical skills.
• Exceptional knowledge and experience with people management and coaching techniques
• Experience on building and implementing a strategic plans and frameworks

It's ok if you don't think you tick every box on this list. We love people who want to challenge themselves and are passionate about what they do. If you believe you can contribute in some areas and are eager to learn, we encourage you to apply.

Why choose us

Aside from a generous base salary, we have a fantastic benefits & rewards program that is designed to encourage personal and career development.

Applications for this position are open in our Leeds, Dublin, Sofia and Cluj offices. Specific benefits will align with the entity in your selected location, which your recruiter will discuss with you.

Equal opportunities

At Flutter we are committed to creating an inclusive environment where our people can be their authentic selves and thrive. We embrace and celebrate diversity, respecting all our uniqueness and differences.

We welcome you to let us know whether you have any accessibility needs. All you need to do is email us at [e-mail] journey with us is focused on ensuring you have what you need to be your best self.

Learn more about the works we are doing on Inclusion and Belonging here: https://careers.flutterinternational.com/working-at-flutter-international/diversity-equity-inclusion/