Technical Claims Manager – Financial Lines

TN United Kingdom; Norwich; Hybrid; GBP 50,000 - 80,000; Full time

Job summary

An established industry player seeks a Technical Claims Manager to lead Financial Lines claims. This role offers the opportunity to shape your career while managing complex claims and building client relationships. Join a supportive team that values your contributions and offers a competitive salary, generous benefits, and a commitment to your professional growth. With a focus on inclusivity and flexibility, this position is perfect for those looking to make a meaningful impact in a dynamic environment.

Benefits

Bonus opportunity

Generous pension scheme

29 days holiday

40% discount on Aviva products

Free Aviva shares

Supportive policies

Flexible benefits

Paid volunteering days

Wellbeing support

Qualifications

• In-depth knowledge of claims handling and fraud legislation.
• Experience in high value and complex claims handling in London Market.

Responsibilities

• Facilitating delivery of corporate claims philosophy and standards.
• Coaching and mentoring team members in claims management.

Skills

Claims Handling

Professional Indemnity

Directors & Officers

Financial Institutions

Interpersonal Skills

Education

ACII

CILA

Law Degree

Job description

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Technical Claims Manager – Financial Lines, Norwich

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Client:

Aviva

Location:

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

2405d54e7c0d

Job Views:

8

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

Technical Claims Manager – Financial Lines

Do you have experience dealing with Financial Lines claims whilst also managing corporate client relationships in a rapidly growing area? We are currently recruiting for a Technical Claims Manager to be a part of our team.

A bit about the job:

We have a vacancy for a Technical Claims Manager within our Financial Lines Technical Claims team reporting into the Technical Lead. We’re looking for an individual with Professional Indemnity, Directors & Officers or Financial Institutions experience to join our growing team of experienced handlers based across the UK who are responsible for the management of Financial Lines claims.

Responsibilities include facilitating the delivery of our corporate claims philosophy and standards and best practice, whilst helping to achieve financial results within this team. This is a role that can be moulded as this person grows within Aviva - allowing for the coaching and mentorship of others in the team.

Skills and experience we’re looking for:

In-depth knowledge of claims handling, quality assurance, fraud and impacting legislation at a level which enables the provision of strategic decision making and direction

High value and complex claims handling experience in London Market PI is essential

High value and complex claims handling experience in London Market D&O or FI is desirable

Track record of a commercial approach with excellent interpersonal skills and the ability to build great relationships with colleagues, clients and the market

ACII, CILA, or qualified lawyer with private practice experience is preferred

What you’ll get for this role:

Our purpose - with you today, for a better tomorrow – is a promise we make to our colleagues too. And one of the ways we live up to that promise is by investing in you. We have so much to offer when it comes to being an Aviva colleague.

Competitive starting salary (depending on location, skills, experience, and qualifications)

Bonus opportunity – 10% of annual salary - Actual amount depends on your performance and Aviva’s

Generous pension scheme - Aviva will contribute up to 14%, depending on what you put in

29 days holiday plus bank holidays, and you can choose to buy or sell up to 5 days

Make your money go further - Up to 40% discount on Aviva products, and other retailer discounts

Up to £1,200 of free Aviva shares per year through our Matching Share Plan and share in the success of Aviva with our Save As You Earn scheme

Brilliantly supportive policies including parental and carer’s leave

Flexible benefits to suit you, including sustainability options such as cycle to work

Make a difference, be part of our Aviva Communities and use your 3 paid volunteering days to help others

We take your wellbeing seriously with lots of support and tools

Take a look to learn more. Put a salary into this calculator to see what your total Aviva Reward could be.

Aviva is for everyone:

We’re inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences.

Excited but not sure you tick every box? Research tells us that women, particularly, feel this way. So, regardless of gender, why not apply. And if you’re in a job share just apply as a pair.

We flex locations, hours and working patterns to suit our customers, business, and you. Most of our people are smart working – spending around 50% of their time in our offices every week - combining the benefits of flexibility, with time together with colleagues.