Technical & Business Performance Manager - QBE Insurance

ZipRecruiter; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A global insurance provider is seeking a Technical & Business Performance Manager based in London. This role involves strategic development, performance monitoring, and managing underwriting strategy across various lines including Property, Casualty, and Cyber. The ideal candidate will possess strong financial and business acumen, senior management skills, and the ability to adapt to changing priorities. Join a company committed to diversity and employee wellbeing.

Qualifications

• Financial and business experience in insurance or related fields.
• Senior-level management skills.
• Ability to operate across functions and locations.
• Adaptability to changing priorities.
• Strong communication and interpersonal skills; proficient in English.

Responsibilities

• Support the Underwriting Director and Product team in managing strategy.
• Monitor performance, reporting, KPI management, and risk processes.
• Deliver projects to enhance the European Underwriting Framework.
• Participate in modernization initiatives and contribute to projects.
• Support team development and create training materials.

Skills

Analytical Thinking

Coaching

Communication

Critical Thinking

Influencing

Insurance Underwriting

Collaboration

Performance Management

Mentorship

Navigating Ambiguity

Risk Management

Stakeholder Management

Strategic Management

Strategic Thinking

Job description

Job Description

Primary Details
Time Type: Full time
Worker Type: Employee

At QBE, our purpose is to enable a more resilient future.

Are you passionate about working for one of the world's largest insurers that offers excellent opportunities to grow your career? We have offices in 28 countries.

Leveraging our expertise, QBE offers commercial, personal, and specialty products and risk management solutions to help manage risks. We employ over 13,000 people worldwide.

QBE Europe SA/NV is headquartered in Brussels. While international, we are also locally active. Our European Operations account for over 27% of QBE Group turnover, specializing in London market and European commercial lines, active in Lloyd's and the company market. We are committed to social responsibility and environmentally beneficial projects.

With comprehensive products and underwriting expertise, we help clients identify and minimize risks.

The opportunity

We are creating a new position: Technical & Business Performance Manager, Europe, based in any European office or London. This role supports strategy development for our European Branch across multiple lines including Property, Casualty, Financial Lines, Cyber, Marine, Sustainable Energy, and Construction.

Your new role

You will support the Underwriting Director and Product team in managing underwriting strategy, claims, and reinsurance activities to meet business objectives, ensuring compliance. Responsibilities include monitoring performance, reporting, KPI management, and overseeing risk and reinsurance processes.

Strategy and Projects

• Deliver projects to enhance the European Underwriting Framework
• Participate in modernization and sustainability initiatives
• Contribute to underwriting projects such as Wordings, new Product Development, and governance
• Engage in country-specific projects affecting Underwriting

Performance monitoring and Business plan

• Develop and deliver ideas supporting the business plan
• Monitor account performance, claims, reserves, and portfolio metrics
• Ensure compliance with legal, regulatory, and internal requirements
• Manage underwriting risk data and reinsurance purchases

People

• Support team development, training, and motivation
• Create training materials and risk management tools

About you

• Financial and business experience in insurance or related fields
• Senior-level management skills
• Ability to operate across functions and locations
• Adaptability to changing priorities
• Strong communication and interpersonal skills; proficient in English

Why QBE? At My Best

We value our employees' wellbeing with flexible benefits and initiatives. Our culture supports inclusion, diversity, and professional growth. Learn more on our careers page.

We are committed to building a fair, inclusive, and diverse workplace, partnering with organizations like Stonewall and Women in Finance. We promote accessibility and sustainability, aiming for a resilient future through innovative solutions.

If you're passionate about contributing to our vision, apply now by submitting your CV. Our Talent Acquisition team will contact suitable candidates.

Join us in making a difference—apply today!

Skills: Analytical Thinking, Coaching, Communication, Critical Thinking, Influencing, Insurance Underwriting, Collaboration, Performance Management, Mentorship, Navigating Ambiguity, Risk Management, Stakeholder Management, Strategic Management, Strategic Thinking

How to Apply: Click 'Apply' and follow the instructions.

QBE is an equal opportunity employer and complies with applicable legislation.