Technical Business Analyst - Web

Tesco Hungary; Little Irchester; On-site; GBP 35,000 - 55,000; Full time

Job summary

A leading business in the UK wholesale market seeks a Technical Business Analyst to enhance digital customer systems. The ideal candidate will collaborate with technology partners to implement projects effectively while focusing on the improvement of system efficiency and user satisfaction. Experience in web technologies is crucial, alongside strong analytical skills.

Qualifications

• Prior experience as a Technical Business Analyst.
• Good practical experience of web technologies including HTML, XML, CSS, Bootstrap, JavaScript.
• Strong understanding of database management and system integration.

Responsibilities

• Delivering effective, secure systems for improved customer satisfaction.
• Managing projects and changes for websites and applications.
• Analyzing bugs and data to enhance systems.

Skills

Data analysis

Web technologies

API management

System integration

Project management

Tools

Jira

Google Analytics

ContentSquare

Datadog

Sitecore Experience Commerce

BigQuery

Job description

Booker.co.uk is the fastest growing business to business wholesale website in the UK, and takes customer orders that account for c.30% of Booker Group’s sales. The IS Web team look after all infrastructure and application software that run the Booker Group web sites & apps, including the Booker.co.uk our B2B commerce web site, and also the content only consumer facing web sites operated for various divisions and brands within the Booker Group. The IS team work closely with the Booker Digital team to ensure the systems deliver a seamless end user online experience to our customers.

The Technical Business Analyst works within the Booker IS department, and is responsible for delivering effective, secure and efficient systems in digital to help improve customer satisfaction and cash profit. The role sits within the Web projects team and is responsible for the delivery of projects and changes for our web sites and apps.The ideal candidate will have experience of developing digital systems and web technology in a fast paced, customer focussed business, and will be enthusiastic about delivering system enhancements, analysing bugs and data, and finding solutions to complex issues.

• External technology suppliers.
• Booker IS colleagues across all systems.
• Tesco Technology colleagues.
• IS Service Desk.
• Customers.
• Booker Digital team.
• Internal business customers across all parts of the Booker Group.

• Prior experience as a Technical Business Analyst
• Good practical experience of web technologies like HTML, XML, CSS, Bootstrap, JavaScript.
• Experience of managing integrated e-commerce products (e.g., Sitecore Experience Commerce) incorporating Apps, modern website technologies and web development
• Previous experience in APIs management and development
• Experience of using system performance tools such as Datadog is desirable.
• Strong understanding of data analysis, database management, and system integration.
• Proven experience of using testing and issue management tools such as Jira.
• Knowledge and understanding of web site analytics tools such as Google Analytics, Google Tag Manager, BigQuery and ContentSquare.
• Good technical project management background with successful delivery of change programs to time, quality and budget within an agile development framework.
• Experience with software development lifecycle (SDLC) methodologies, including Agile and Waterfall.
• Good people management, with proven ability to effectively work with internal and external teams.
• Service management skills with experience of successful troubleshooting issues and support provision.

Booker is the UK's leading food & drink wholesaler. We are privileged to serve independent retailers, caterers and small businesses, from locations across the country. We operate over 190 cash and carry branches, eight distribution centres, five Best Food Logistics sites, as well as six support centre locations across the UK.

Diversity, equity and inclusion (DE&I) at Booker means that whoever you are and whatever your background, we always want you to feel represented and that you can be yourself at work. In short, we’re a place where Everyone’s Welcome.

We know life looks a little different for each of us. That’s why at Booker and Best, we always welcome conversations about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life-changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we may be able to support you.

We’re proud that Booker is aDisability Confident Committedemployer and we’re committed to providing a fully inclusive and accessible recruitment process. For further information on the accessibility support you can expect, please [e-mail]

Please note

We can only accept candidates over the age of 18 if the role requires working before 6:15 am or after 9:45 pm or involves working in areas such as the warehouse, beers, wines & spirits, and driving roles.

On the occasions where we have high volumes of applicants, some roles may close earlier than the advertised end date in order for us to manage all of the applicants appropriately. We will only be able to offer individual feedback to those candidates who attend an interview.

*Booker Group is part of Tesco plc, however, is operated separately from the core Tesco business and as such the benefits offered will be different from those offered at Tesco*

For more information about us please visit www.bookergroupjobs.co.uk