Technical Business Analyst

DXC Consulting & Engineering Services; Wales; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

A leading technology consulting firm in the UK is looking for a Business Analyst to join their Global Specialty Implementation team. The role involves translating customer requirements into bespoke solutions using insurance technology. Candidates should have strong insurance domain knowledge, technical skills, and proficiency in SQL. The company offers competitive compensation, comprehensive benefits, and opportunities for continuous learning in a flexible work environment.

Benefits

Competitive Compensation & Pension Scheme

Comprehensive Benefits Package

Continuous Learning & Development

Lifestyle Perks

Qualifications

• Strong knowledge of insurance operations, preferably with Brokers, Carriers, or Syndicates.
• Experience with insurance administration systems and product configuration.
• Proficiency in SQL and relational databases.

Responsibilities

• Translate customer requirements into tailored solutions.
• Collaborate with stakeholders to implement and configure insurance solutions.
• Support the full project lifecycle from requirements to deployment.

Skills

SQL

Technical aptitude

Insurance operations knowledge

Agile methodologies

Excellent communication skills

Tools

DXC Assure

XML

JSON

REST APIs

Job description

DXC’s Insurance Software and BPS business provides a range of software and services to the global insurance market including life, wealth, health, commercial and speciality, property and casualty, and reinsurance. DXC is also a key partner of the London Market, providing digital transformation and outsourcing services.

DXC’s insurance business has 13,000 domain experts serving 2,000 insurance customers operating in over 100 countries worldwide.

Are you a dynamic Business Analyst or Systems Analyst with a passion for technology and insurance? Join our Global Specialty Implementation team at DXC Technology, where you’ll play a key role in delivering our industry-leading Assure product to ISB Insurance customers across Europe.

About The Role

As a Business Analyst, you’ll work at the intersection of business and technology, translating customer requirements into tailored solutions using DXC’s Assure software suite. You’ll collaborate with stakeholders, technical analysts, and developers to implement and configure solutions that meet complex insurance needs.

This is a hands-on role requiring both insurance domain expertise and technical skills, including SQL, the technical aptitude to apply configuration changes to our solutions, and agile methodologies. You’ll be part of a global team delivering high-impact implementations for clients in the Lloyd’s and company markets.

Key Responsibilities

• Participate in workshops and engage with customers to gather and refine business requirements.
• Translate requirements into Agile artifacts (Epics, User Stories) and technical configurations.
• Apply configuration changes such as rating algorithms, underwriting rules, and workflows to our applications using the in-built product toolset.
• Collaborate with business and technical analysts, developers, and QA specialists to build and test product configurations using SQL and other tools.
• Support the full project lifecycle from requirements gathering, to design, through to testing, deployment, and transition to support.
• Participate in internal quality reviews and contribute to the continuous improvement of delivery practices.

What You’ll Bring

• Strong knowledge of insurance operations (Broker, Carrier, Syndicate, MGA).
• Experience with insurance administration systems and product configuration.
• Proficiency in SQL and understanding of relational databases.
• Technical aptitude to be able to use our product configuration tools.
• Familiarity with Agile delivery, process mapping, and data flow diagrams.
• Excellent communication and documentation skills.
• Ability to work across time zones and travel when required.

Desirable Skills

• Experience with DXC Assure or OPEN product sets.
• Knowledge of XML, JSON, REST APIs.
• UI/UX design experience or understanding of user-centered design.
• Presentation and demo skills.

What We Can Offer You

• Competitive Compensation & Pension Scheme – Rewarding your expertise while securing your future.
• Comprehensive Benefits Package – Including DXC Select, Perks at Work, and incentive programs for exclusive savings and rewards.
• Comprehensive Onboarding & Training – Including full training on our products and tools.
• Continuous Learning & Development – Access to upskilling opportunities, career growth resources, and industry-leading training.
• Lifestyle Perks – Enjoy options like the Salary Sacrifice Car Scheme and more.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

D XC Technology is an equal opportunities employer. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.